CHEESE SHOP/MURRAY'S CHEESE

The Kroger Co.; Phoenix (AZ); On-site; USD 21,000 - 30,000; Full time

Job summary

The Kroger Co. is seeking an enthusiastic Murray's Cheese Shop associate for our Phoenix area store.

You will cut, wrap, and merchandise cheese, lead daily tastings, and deliver engaging customer service aligned with Murray's cherished education and boutique experience. You will collaborate with the Murray's Cheese Shop team to create a lively, helpful in-store experience, promote designated products, and uphold health, safety, and cleanliness standards.

Qualifications

• Retail experience and interest in cheese retailing.
• Strong customer service mindset and communication.
• Ability to learn product details and educate customers.
• Team-oriented approach to sales and promotions.

Responsibilities

• Cut, wrap, and merchandise cheese and related items.
• Engage with customers through in-store demos and tastings.
• Provide proactive customer service and product education.
• Contribute to meeting sales and gross profit goals.
• Follow safety and sanitation guidelines and maintain stocked displays.

Skills

Retail experience

Customer service

Product knowledge

Communication

Enthusiasm for cheese

Job description

Responsible for learning and supporting a full-service Murray's experience that will embody the food passion, cheese knowledge, interactive customer service, and industry leading merchandising that is uniquely Murray's Cheese. Work closely with in store Murray's Cheese Master to create an environment of outgoing, personal, theatrical cheese retailing within the store environment. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Responsibilities

• Cut, wrap, and merchandise cheese and related grocery items.
• Active demoing within the Murray's Cheese Shop, Deli and other areas.
• Proactive customer service: ongoing conversations and tasting with customers.
• Daily cheese tastings to develop product expertise; must be willing to taste cheese every day.
• Contribute to target sales and gross profit goals.
• Follow health, safety and sanitation guidelines for all products.
• Comply with Murray's operations manual and ensuring consistently fully stocked, fresh, signed, rotated product selection.
• Complete Murray's Basic Skills Training and Murray's Red Jacket Training.
• Create and maintain Murray's Boutique experience: education, service, effective cross-selling, merchandising, pushing and promoting designated products.
• Must be able to perform the essential functions of the position with or without reasonable accommodation.

Qualifications

• A strong desire to learn, enthusiasm for the product, and an interest and willingness to try new and innovative approaches.
• Interest in, and openness to try, cheese daily
• Easily conveys ideas at the appropriate level based on audience
• Retail experience
• Super Foodie and supportive of cheese business initiatives
• Able to inspire, motivate customers while ensuring successful completion of all assigned tasks