CHEESE SHOP/CLERK

Kroger; Sterling Heights (MI); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Healthcare benefits

Tuition reimbursement

Employee discounts

Job summary

Kroger in Sterling Heights, MI is seeking a customer-focused team member to deliver outstanding service in our Deli/Bakery area. You will help customers, sample products, and keep the department organized and compliant with safety standards.

The role emphasizes accuracy, teamwork, and the ability to work in a fast-paced environment to support sales and ensure customer satisfaction. On-site only, with full-time opportunities and benefits.

Qualifications

• Knowledge of basic math (counting, addition, subtraction).
• Ability to handle stressful situations and maintain composure.
• Experience in customer service is a plus.

Responsibilities

• Provide outstanding customer service and assist department manager in achieving sales goals.
• Offer product samples and inform customers of specials.
• Ensure products are fresh, properly labeled, and properly portioned.
• Maintain store safety, cleanliness, and adherence to food safety guidelines.
• Assist with stocking, inventory, and shelf organization.

Skills

Basic math

Customer service

Stock/merchandising

Education

High school diploma or equivalent

Job description

Sterling Heights, MI, United States (On-site)

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist department manager in achieving sales and profit goals established for the department, and monitor and control all established quality assurance standards. Work closely with the Deli/Baker Merchandising team, as well as the Deli/Bakery department to create an environment that is engaging to customers. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Responsibilities

• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
• Offer product samples to help customers discover new items or products they inquire about
• Inform customers of Cheese Shop specials
• Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink
• Measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment
• Adequately prepare, package, label and inventory ingredients in merchandise
• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action
• Label, stock and inventory department merchandise
• Report product ordering/shipping discrepancies to the department manager
• Understand the store's layout and be able to locate products when requested by customer
• Stay current with present, future, seasonal and special ads
• Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory
• Adhere to all food safety regulations and guidelines
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
• Notify management of customer or employee accidents
• Report all safety risks or issues and illegal activity, including: robbery, theft or fraud to store management
• Ability to work cooperatively in high paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Qualifications

MinimumPosition Qualifications:

• Knowledge of basic math (counting, addition, and subtraction)
• Ability to handle stressful situations

Desired Previous Job Experience

• High school education or equivalent

Job Info

• Job Identification 230439
• Job Category Store Operations
• Posting Date 09/16/2026, 04:04 PM
• Locations 2051 18 Mile Rd, Sterling Heights, MI, 48314, US (On-site)

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

– A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
– Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
– Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching.
– Valuable associate discounts on purchases, including food, travel, technology and so much more.
– Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
– Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you.