Cheese Department Associate

Zupan Enterprises Oregon; Lake Oswego (OR); On-site; USD 21,000 - 28,000; Full time

Job summary

Zupan Enterprises Oregon in Lake Oswego, OR seeks a Cheese Department Associate to work with the cheese team, produce specialty items and prepare products for packaging.

You will deliver exceptional customer service, explain product differences to shoppers, and follow recipes to maintain quality and presentation. Maintain sanitation, rotate stock, and assist with opening/closing duties as needed.

Qualifications

• Retail experience with strong customer service is required.
• Ideal candidate has knowledge of artisan cheese and/or food production.
• Able to multi-task and handle varied duties in a fast-paced setting.
• Must maintain quality, freshness, and attractive presentation.

Responsibilities

• Assist in producing specialty cheese items (mozzarella, pimento, spreads).
• Provide outstanding customer service and respond to questions.
• Explain differences between products and communicate value to customers.
• Follow recipes to ensure high quality taste and presentation.
• Package, wrap, label, and rotate products, keeping display neat.
• Maintain department cleanliness, supplies, and sanitation standards.
• Assist with opening and closing responsibilities as scheduled.

Skills

Cheese knowledge

Customer service

Team collaboration

Multi-tasking

Attention to detail

Time management

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Cheese Department Associate

Lake Grove, Lake Oswego, OR, US

30+ days ago Requisition ID: 1074

SUMMARY

Workwith associates in the cheese department to ensure that all objectives andgoals of the department and store, as communicated by the cheese departmentmanager and store director, are met or exceeded. This position is responsible for the production of specialty cheese items such as mozzarella, pimento and other cheese spreads, and grating and cutting fresh parmesan for packaging.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned .

When on the sales floor, createan outstanding customer experience through exceptional customer service.Follow through on all customer questions andrequests.

Understandwhy our products are different than conventional stores, and be able tocommunicate the differences to customers.

Follow recipes to create specialty cheese items ensuring high quality of taste and presentation.

Ensurethat cheese quality, quantity, freshness, and presentation meet all companystandards (freshest and highest quality)

Properly package and wrap products for retail sale. Make sure cutting, wrapping and labeling of product looks neat, presentable and appetizing.

Maintain all product in the department by checking the date and quality, rewrapping and/or trimming as needed to maintain excellence.

Ensureall items are labeled, dated, covered and rotated.Keep department supplies filled andmaintained.

Keepall cases, floors, shelves and work station clean.

Work with team members to ensure the selling floor/aisles are clearedand well maintained.

Maintainsanitation conditions in the department, comply with safety procedures,identify unsafe conditions and notify store management.

Perform opening and closing responsibilities as scheduled

SUPERVISORYRESPONSIBILITIES

None.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Furthermore, the individual must be able to multi-task and work at different paces, meet deadlines, and have reliable attendance. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonableaccommodations may be made to enable individuals with disabilities to performthe essential functions.

• Cheese Knowledge is a plus
• Excellent customer service skills and a positive attitude.
• Ability to collaborate and lead as well as be self-directed.
• Ability to manage multiple assignments at once.
• Strong attention to detail and accuracy.

Abilityto learn and retain an in-depth knowledge of all products carried indepartment.

Abilityto follow instructions and procedures.

Effectivetime management skills, strong work ethic and integrity.

Ableto answer customer questions in a clear and service-oriented manner.

Ableto work a flexible schedule based on the needs of the department.Which include working days, evenings,weekends and holidays.

Abilityto work in a fast paced environment with a sense of urgency.

Must have regular and reliable attendance.

Must have a valid Oregon Food Handler card

EDUCATIONAND EXPERIENCE

Successful experience working ina retail environment with strong demonstrated customer service skills.Ideal candidate will have a working knowledgeof artisan cheese and/or food production experience

LANGUAGESKILLS

Abilityto read, analyze, and interpret general business periodicals, professionaljournals, technical procedures and government regulations. Ability toeffectively present information to and respond to questions from othermanagers, store managers, vendors & customers.

REASONINGABILITY

Abilityto define problems, collect data, establish facts and draw validconclusions.Ability to solve practicalproblems.

PHYSICALDEMANDS

Thephysical demands described here are representative of those that must be met byan employee to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilitiesto perform the essential functions.

Stand for long periods of time

Bend, lift, push and pull cartswith heavy loads

Proper use of a box cutter,knives, cheese slicer and other department devices

Frequently lift and/or move up to40 pounds

Frequent bending, stooping, andclimbing

Frequent use of stairs

Repetitive stretching and liftingrequired

WORKENVIRONMENT

Thework environment characteristics described here are representative of those anemployee encounters while performing the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilitiesto perform the essential functions.

Exposure to temperaturevariations and wet conditions

May walk and work on unevensurfaces

Requires reaching above and belowshoulder height

May need to use a ladder or stoolto reach product or supplies

Exposure to continuous backgroundnoise

Walking surfaces are sometimesslick