Checkout & Customer Care Specialist

Ultipro; Green Bay (WI); On-site; USD 17,000 - 21,000; Full time

Job summary

Fleet Farm in Green Bay, WI is seeking a Customer Service Team Member to provide friendly, efficient check-out experiences and assist at the front of the store. You will handle exchanges, returns, and complaints, promote loyalty programs, and help restock and maintain a presentable checkout area.

A flexible schedule including nights and weekends is required; high school diploma preferred. If you enjoy working with people and delivering great service, join our team and help create an outstanding

Qualifications

• Friendly, self-motivated, dependable team player.
• Ability to work a flexible schedule including nights and weekends.
• Knowledge of basic cash handling and math.

Responsibilities

• Operate cash register and scanner to itemize and total purchases.
• Handle exchanges, returns, and customer complaints effectively.
• Assist with transactions and resolve register/tender issues.
• Greet customers and create a positive interaction at checkout.
• Restock items and keep assigned area presentable.
• Promote Fleet Farm loyalty program and credit card offers.

Skills

Customer service

Friendly demeanor

Cash handling

Communication

Education

High School Diploma or GED

Tools

Cash register system

Job description

Fleet Farm in Green Bay, WI is seeking a Customer Service Team Member to provide friendly, efficient check-out experiences and assist at the front of the store. You will handle exchanges, returns, and complaints, promote loyalty programs, and help restock and maintain a presentable checkout area.

A flexible schedule including nights and weekends is required; high school diploma preferred. If you enjoy working with people and delivering great service, join our team and help create an outstanding