Checker/Stocker

Hy-Vee; Iowa (LA); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Hy-Vee is seeking a Checker/Stocker to deliver friendly service in the Grocery department, operate a cash register, and stock shelves as needed. You will greet customers, scan items, bag merchandise, and assist with unloading and stocking.

In this fast-paced role, you will collaborate with teammates to ensure accuracy, follow policies, and maintain clean, organized shelves while delivering a positive shopping experience.

Qualifications

• Provides prompt, friendly customer service and assists customers.
• Ability to perform arithmetic and handle cash transactions accurately.
• Works well with others to ensure customer satisfaction and store standards.

Responsibilities

• Provide prompt, efficient customer service and greet customers.
• Operate cash register and process transactions, coupons, and receipts.
• Stock shelves, rotate products, and face merchandise.
• Assist with bagging, loading, and helping customers to their vehicles when needed.
• Maintain cleanliness and adhere to store policies and safety guidelines.

Skills

Customer service

Cash handling

Teamwork

Communication

Tools

Cash register

Pallet jack

Forklift

Job description

**Job Description:****Job Title:** Checker/Stocker**Department:** Grocery**FLSA:** Non-Exempt**General Function:**Provides prompt, efficient, and friendly service to customers and assist them when necessary. Operates a cash register and the duties which correspond. Package product, work with drive-up and/or carry-out. Replenishes product as needed. Unloads product, opens containers, stocks shelves, and rotates product where necessary.**Core Competencies*** Partnerships* Growth mindset* Results oriented* Customer focused* Professionalism**Reporting Relations:**Accountable and Reports to: District Store Director; Store Manager, Assistant Managers of GM, Perishables, and Store Operations; Service ManagersPositions that Report to you: None**Primary Duties and Responsibilities:*** Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.* Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.* Makes an effort to learn customers’ names and to address them by name whenever possible.* Assists customers by: + escorting them to the products they’re looking for + securing products that are out of reach + loading or unloading heavy items + making note of and passing along customer suggestions or requests + performing other tasks in every way possible to enhance the shopping experience.* Answers the telephone promptly when called upon and provides friendly, helpful service to customers who call.* Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.* Operates cash register accurately and scans product, (where applicable).* Redeems promotional coupons, food stamps, WIC checks, issues rain checks, receives cash, checks, completes credit-card charge transactions, in-store charges and figures discounts, as well as, counts back change and issues receipts.* Places merchandise in bags or boxes, gives packages to customers, and assists courtesy personnel as needed.* Answers customer questions and concerns and follows-up with appropriate personnel.* Understands and follows local, state, and company policies on sales of tobacco, liquor, and lottery tickets.* Ensures compliance with local, state, and federal guidelines regarding WIC and food stamps.* Required to know value, look-up numbers, department numbers, and features of items for which money is received.* Stocks, faces, rotates merchandise, cleans shelves, understands shelf tags, knows location of merchandise in the store and also in the back room, and takes customers to an item when requested.* Perceives immediate surroundings for customer needs and problems for store safety and security.* Communicates clearly and distinctly on the intercom or telephone system.* Reviews weekly store ad to note price changes and sale items.* Keeps register area clean, ensures adequate supplies are ready and available, reports improper cash levels in cash drawer, and helps maintain the store appearance.* Compares totals on cash register with amount of currency in register to verify balances at the beginning and end of work shift, (where applicable).* May give cash refunds or issue credit memorandums to customers for returned merchandise or know where to direct the customer.* Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.* Maintains strict adherence to department and company guidelines related to personal hygiene and dress.* Adheres to company policies and individual store guidelines.* Reports to work when scheduled and on time.* Unloads product, opens containers, stocks shelves, and rotates product where necessary.**Secondary Duties and Responsibilities:*** Assists store management as required (i.e., store displays, decorations for special promotion/events).* Knows code dates on perishable items and can explain to customers.* Changes register tape and ribbons as necessary.* Assists in other areas of store as needed.* Performs other job related duties and special projects as required.**Knowledge, Skills, Abilities, and Worker Characteristics:*** Must be able to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.* Must have the ability to do arithmetic calculations involving fractions, decimals, and percentages.* Have the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies verbally or in writing.**Education and Experience:**No education or experience requirements.**Physical Requirements:*** Must be physically able to exert up to 50 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects. (Can be accommodated)* Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.* Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.**Working Conditions:**This position is exposed to dirt, noise, equipment movement hazard, and chemicals/solvents daily. This position is also occasionally exposed to temperature extremes, possible dampness, and the potential for electrical shock. There are possible equipment movement hazards from a pallet jack, electrical shock, and exposure to chemicals and solvents. This is a fast paced work environment.**Equipment Used to Perform Job:**Pallet jack, box cutter, cash registers, trash compactor, fork lift, calculator, telephone, intercom, cardboard compactor, power jack, copier, fax (within wage and hour guidelines).**Contacts:**Has daily contact with customers, co-workers, suppliers/vendors, and the general public.Are you ready to smile, apply today.*Employment is contingent upon the successful completion of a pre employment drug screen.*