Checker

foodking; Odessa (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

PAY-AND-SAVE, INC. is seeking a Front End Teammate in the Grocery department to deliver exceptional customer service and accurate checkout operations. The role emphasizes assisting customers, maintaining a welcoming environment, and supporting teammates to ensure a smooth shopping experience.

The ideal candidate will demonstrate strong communication, problem solving, and teamwork skills while upholding company policies and safety standards in a fast-paced retail setting.

Qualifications

• Possess good customer relations skills.
• Must have good communication and problem-solving skills.
• Ability to work independently and deal with customer needs.

Responsibilities

• Act as ambassador of extraordinary customer service.
• Provide prompt and accurate checkout service and ensure accurate transactions.
• Process all sales transactions (EFT, WIC, food stamps, coupons, etc.).
• Maintain a clean, safe front end and assist in training teammates.
• Interact with customers and teammates to uphold Lowe's expectations and policies.

Skills

Customer relations

Communication

Problem solving

Independent work

Education

HS diploma or equivalent

Job description

PAY-AND-SAVE, INC.

JOB DESCRIPTION

JOB TITLE:

Front End Teammate

DEPARTMENT:

Grocery

EFFECTIVE DATE:

01-01-06

CATEGORY:

All Locations

OVERVIEW:

This description is intended to outline the primary responsibilities, general nature and level ofwork being performed by teammates assigned to this position.It is not intended to be anexhaustive list of all responsibilities, duties, and competencies of the Front End Teammate.Theincumbent may be assigned other duties and responsibilities.

JOB SUMMARY:

Responsible for achievingand maintaining extraordinary customer service. Serves as a modelfor customer service andother vital behaviors, and instills this value in all teammates.Createsan environment for continual learning and encourages an open dialogue among teammates.Promotes a culture reflective of Lowe's guiding principles, core values, and vision.

JOB RELATIONSHIPS:

Responsible To:

Store Manager / Assistant Store Manager / Front End Manager

Teammates Supervised:

None

Inter-Relationships:

Frequent contact with allteammates,customers, corporate office and vendors.Occasionalcontact with teammates from other locations.

JOB DUTIES:

• Act as the ambassador of extraordinary customer service.
• Promote customer and community good will by treating all teammates and customers with fairness, dignity and respect.
• Must be knowledgeable, and able to recognize and differentiate between all various types ofproduce carried in the store.
• Provide prompt and accurate checkout service and ensures accurate transactions.
• Process all various types of sales transactions accepted by the store.This may include EFTtransactions, WIC checks, food stamps, manufacturer's coupons, gift certificates, etc.
• Ability to read, write and perform math functions as needed.
• Follow proper sacking procedures.
• Comply with safety standards.
• Inform management of pricing problems and maintenance needs of front endequipment.
• Handle damaged and spoiled/out of date products according to company policies.
• Inform store management of disputes between teammates and department managers or anycombination of the preceding.
• Understand the company teammate handbook.
• Keep work area maintained appropriately to ensure a safe work environment for teammates andcustomers.
• Must be able to perform other duties.
• Work with store teammates to identify the root causes of issues and inefficiencies.
• Assist in keeping the front end clean, clear of baskets, to ensure a smooth customer flow.
• Assist in training front end teammates.
• Constantly interacts with teammates to ensure that all teammates understands Lowe'sexpectations.
• Constantly interacts with customers; remains highly visible
• Ensure that all Management Awareness policies and goals arefollowed.
• Ensure that check cashing policies and procedures are followed.
• Adhere to all compliance of company policies, programs, procedures and guidelines.

MINIMUM REQUIREMENTS

Training and Experience

• High School Diploma or equivalent required.

Knowledge, Abilities and Skills

• Possess good customer relations skills.Must have good communication and problem-solving skills.Ability to work independently and deal with customer needs.

Licenses, Registration and Certification

• TABC if required.

WORKING CONDITIONS

Works in a well lit, well ventilated area.Occasional exposure to refrigerated storage areas,damp/humid conditions and seasonal outdoor weather.Subject to communicable disease.

PHYSICAL REQUIREMENTS

• Medium work-exerting 20-50 pounds of force constantly to move objects.Must posses goodaudio, visual and hearing acuity.Requires walking and/ or standing up to a significant degree.Must be able to climb, stand, bend, push or pull, twist, grasp, squeeze, stoop, kneel, squat,reach, handle, finger and feel.Subject to psychological stress.