Checker

Regis Corporation; Hobbs (NM); On-site; USD 17,000 - 22,000; Full time

Job summary

PAY-AND-SAVE, INC. seeks a Front End Teammate in the Grocery department to deliver exceptional customer service and support store operations.

The role emphasizes creating a welcoming shopping environment, handling transactions accurately, and upholding safety and cleanliness standards. The position involves teamwork with store teammates, maintaining product knowledge, and assisting in training others to meet service goals.

Qualifications

• Good customer relations and communication skills.
• Problem-solving abilities and ability to work independently.
• Ability to handle customer needs and questions.

Responsibilities

• Deliver extraordinary customer service and model professional conduct.
• Assist customers at checkout, ensuring accurate transactions.
• Maintain knowledge of store products and produce.
• Assist in keeping the front end clean and organized.
• Train front end teammates and support team goals.

Skills

Customer relations

Communication

Problem solving

Independence

Education

High school diploma

Job description

PAY-AND-SAVE, INC.

JOB DESCRIPTION

I. JOB TITLE:

Front End Teammate

DEPARTMENT:

Grocery

EFFECTIVE DATE:

01-01-06

CATEGORY:

All Locations

II. OVERVIEW:

This description is intended to outline the primary responsibilities, general nature and level ofwork being performed by teammates assigned to this position.It is not intended to be anexhaustive list of all responsibilities, duties, and competencies of the Front End Teammate.Theincumbent may be assigned other duties and responsibilities.

III. JOB SUMMARY:

Responsible for achievingand maintaining extraordinary customer service. Serves as a modelfor customer service andother vital behaviors, and instills this value in all teammates.Createsan environment for continual learning and encourages an open dialogue among teammates.Promotes a culture reflective of Lowe's guiding principles, core values, and vision.

IV. JOB RELATIONSHIPS:

Responsible To:

Store Manager / Assistant Store Manager / Front End Manager

Teammates Supervised:

None

Inter-Relationships:

Frequent contact with allteammates,customers, corporate office and vendors.Occasionalcontact with teammates from other locations.

V. JOB DUTIES:

• Act as the ambassador of extraordinary customer service.
• Promote customer and community good will by treating all teammates and customers with fairness, dignity and respect.
• Must be knowledgeable, and able to recognize and differentiate between all various types ofproduce carried in the store.
• Provide prompt and accurate checkout service and ensures accurate transactions.
• Process all various types of sales transactions accepted by the store.This may include EFTtransactions, WIC checks, food stamps, manufacturer's coupons, gift certificates, etc.
• Ability to read, write and perform math functions as needed.
• Follow proper sacking procedures.
• Comply with safety standards.
• Inform management of pricing problems and maintenance needs of front endequipment.
• Handle damaged and spoiled/out of date products according to company policies.
• Inform store management of disputes between teammates and department managers or anycombination of the preceding.
• Understand the company teammate handbook.
• Keep work area maintained appropriately to ensure a safe work environment for teammates andcustomers.
• Must be able to perform other duties.
• Work with store teammates to identify the root causes of issues and inefficiencies.
• Assist in keeping the front end clean, clear of baskets, to ensure a smooth customer flow.
• Assist in training front end teammates.
• Constantly interacts with teammates to ensure that all teammates understands Lowe'sexpectations.
• Constantly interacts with customers; remains highly visible.
• .Ensure that all Management Awareness policies and goals arefollowed.
• Ensure that check cashing policies and procedures are followed.
• Adhere to all compliance of company policies, programs, procedures and guidelines.

VI. MINIMUM REQUIREMENTS:

Training and Experience:

• High School Diploma or equivalent required.

Knowledge, Abilities and Skills:

• -Possess good customer relations skills.Must have good communication and
• problem-solving skills.Ability to work independently and deal with customer needs.

Licenses, Registration and Certification:

• TABC if required.

VII. WORKING CONDITIONS:

• Works in a well lit, well ventilated area.Occasional exposure to refrigerated storage areas,damp/humid conditions and seasonal outdoor weather.Subject to communicable disease.

VIII. PHYSICAL REQUIREMENTS:

• Medium work-exerting 20-50 pounds of force constantly to move objects.Must posses goodaudio, visual and hearing acuity.Requires walking and/ or standing up to a significant degree.Must be able to climb, stand, bend, push or pull, twist, grasp, squeeze, stoop, kneel, squat,reach, handle, finger and feel.Subject to psychological stress.