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Belk; Chattanooga (TN); On-site; USD 17,000 - 25,000; Full time

Job summary

Belk is seeking associate-level team members to deliver outstanding customer service and support store operations across multiple departments. You will help customers on the floor, assist with transactions, and ensure merchandise is presented well.

Ideal candidates are customer-focused, communicative, and comfortable with technology, with a willingness to work flexible hours including nights and weekends. This role emphasizes teamwork and a positive store culture.

Qualifications

• Customer-focused with a commitment to delivering a positive shopping experience.
• Willingness to learn product details and store promotions.
• Strong communication and interpersonal skills.
• Comfortable using smartphones, tablets, and Windows devices.
• Able to work flexible hours including nights, weekends, and holidays.
• Physical ability to move and lift up to 50 lbs.

Responsibilities

• Greet, engage, and assist customers to drive sales and satisfaction.
• Process transactions accurately and provide efficient service.
• Support store operations including fulfillment, curbside pickup, pricing, and merchandising.
• Maintain clean, well-stocked, and visually appealing selling areas.
• Share product knowledge and promote loyalty through excellent service.
• Uphold asset protection, safety, and loss prevention procedures.

Skills

Customer service

Sales experience

Communication

Tech savvy

Flexible scheduling

Team player

Education

High school diploma or equivalent

Job description

A Brief Overview

We’re excited to meet you! We’re hiring Full-time, Part-time and Flex positions across Sales, Support, Fragrances, Store Fulfillment, and more. Bring your talents to a team that values you!

As a Seasonal team member, you’ll play an important role in delivering excellent customer service, driving sales, and supporting store operations to ensure a positive shopping experience for every customer. Whether you’re helping a customer on the sales floor, assisting with transactions, or supporting behind-the-scenes processes, you’ll be a part of a team that works together to meet store goals, foster customer loyalty, and build repeat business.

What you will do

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
• Process transactions accurately and efficiently. Handle customer inquiries, returns, and concerns with professionalism, promptness, and care.
• Support store operations by assisting with tasks such as store fulfillment, curbside pickup, pricing, promotional sets, product processing and placement, and visual merchandising.
• Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
• Leverage training tools, use resources, and embrace feedback to continuously build skills and strengthen performance. Stay informed of products, promotions, policies, and store events to deliver accurate information to customers and enhance service.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control, inventory accuracy, and minimizing risk in designated area.

Skills and Abilities

• Dedication to customer service and a drive to achieve store objectives.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to take ownership of assigned tasks and contribute to store success.
• Communicate with excellence.
• Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 50 lbs.
  

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.