Charter Partnerships Lead

Lindblad Expeditions; New York (NY); Hybrid; USD 85,000 - 90,000; Full time

Benefits offered by this job

Travel benefits

Health insurance

401(k) plan with employer match

Long-Term Disability, Life & AD&D

Flexible Spending Account

Pre-Tax Commuter Benefit

Paid holidays

Vacation

Job summary

Lindblad Expeditions is seeking a Charter Account Manager to oversee end-to-end management of full-ship charter partnerships. You will serve as the primary relationship manager for charter clients, coordinating contractual implementation, cross-functional planning, and on-board execution to deliver exceptional charter experiences.

You will collaborate with senior leaders, shipboard teams, and charter partners to support repeat business, negotiate terms, and ensure seamless execution across

Qualifications

• Bachelor's degree preferred.
• 5+ years of relevant maritime/cruise industry experience including shoreside/shipboard operations.
• Experience supporting charter operations or group/incentive travel is desirable.
• Strong project management and organizational skills with attention to detail.
• Excellent written and verbal communication, able to interact with senior leaders and clients.

Responsibilities

• Cultivate strong relationships with charter partners.
• Serve as primary contact for charter clients and respond to inquiries professionally.
• Manage implementation of charter agreements and terms with internal stakeholders.
• Negotiate charter provisions and coordinate with operations to meet client needs.
• Lead internal meetings and provide on-site representation for charters.

Skills

Relationship management

Negotiation

Attention to detail

Communication skills

Travel readiness

Education

Bachelor's degree

Job description

Lindblad Expeditions is seeking a Charter Account Manager to oversee end-to-end management of full-ship charter partnerships. You will serve as the primary relationship manager for charter clients, coordinating contractual implementation, cross-functional planning, and on-board execution to deliver exceptional charter experiences.

You will collaborate with senior leaders, shipboard teams, and charter partners to support repeat business, negotiate terms, and ensure seamless execution across