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Belk, Inc.; Charlottesville (VA); On-site; USD 21,000 - 26,000; Full time

Job summary

Belk, Inc. is hiring Seasonal team members in Charlottesville, VA for roles across Sales, Support, Fragrances, Store Fulfillment, and more. You will help deliver excellent customer service, drive sales, and support store operations in a fast-paced retail environment.

You will greet customers, process transactions, and assist with merchandising, curbside pickup, and daily store recovery. A flexible schedule including nights, weekends, and holidays is required, with a team-focused culture and

Qualifications

• Customer service mindset and drive to meet store objectives.
• Willingness to learn and grow in a fast-paced retail environment.
• Ability to take ownership of tasks and contribute to store success.
• Excellent communication, both with customers and teammates.
• Comfort with technology (smartphones, tablets, Windows).
• Able to work a flexible schedule including nights, weekends, and holidays.
• Regular movement around store areas and interaction with customers.
• Ability to lift, bend, reach, and move at least 50 lbs.

Responsibilities

• Greet, engage, and assist customers to create a welcoming shopping experience.
• Process transactions accurately and address customer inquiries and returns with professionalism.
• Support store operations such as store fulfillment, curbside pickup, and merchandising.
• Maintain visually appealing selling areas, signage, fitting rooms, and cleanliness through recovery.
• Stay informed about products, promotions, policies, and store events to provide accurate information.
• Collaborate with teammates to build a positive store culture and achieve daily goals.
• Follow asset protection and safety guidelines to minimize store risk and shrink.

Skills

Customer service

Flexibility

Communication

Tech savvy

Ownership

Teamwork

Availability

Job description

A Brief Overview

We’re excited to meet you! We’re hiring Full-time, Part-time and Flex positions across Sales, Support, Fragrances, Store Fulfillment, and more. Bring your talents to a team that values you!

As a Seasonal team member, you’ll play an important role in delivering excellent customer service, driving sales, and supporting store operations to ensure a positive shopping experience for every customer. Whether you’re helping a customer on the sales floor, assisting with transactions, or supporting behind-the-scenes processes, you’ll be a part of a team that works together to meet store goals, foster customer loyalty, and build repeat business.

What you will do

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
• Process transactions accurately and efficiently. Handle customer inquiries, returns, and concerns with professionalism, promptness, and care.
• Support store operations by assisting with tasks such as store fulfillment, curbside pickup, pricing, promotional sets, product processing and placement, and visual merchandising.
• Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
• Leverage training tools, use resources, and embrace feedback to continuously build skills and strengthen performance. Stay informed of products, promotions, policies, and store events to deliver accurate information to customers and enhance service.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control, inventory accuracy, and minimizing risk in designated area.

Skills and Abilities

• Dedication to customer service and a drive to achieve store objectives.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to take ownership of assigned tasks and contribute to store success.
• Communicate with excellence.
• Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 50 lbs.
  

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.