Position Overview
It's fun to work in a company where people truly believe in what they're doing! We are committed to bringing passion and customer focus to the business. This is a Part‑Time position in Nashua, NH, with bilingual Vietnamese required. Hours are generally consistent from week to week, but no guaranteed minimum hours; positional needs will vary depending on Chaplain availability and client requirements.
Position Summary
Chaplains are frontline staff fulfilling the mission and Christian ministry of MCHAP, using their gifts and talents to serve company employees and their immediate families.
Essential Functions and Responsibilities
- Serve as a messenger and conveyor of faith, mission, and purpose.
- Interact with companies, their employees, and the community in a manner that exhibits character through personal and spiritual disciplines.
- Make regular visits to company work sites (usually weekly) to interact with employees and build relationships of trust and friendship motivated by Christian faith.
- Visit employees or immediate family members wherever care can be expressed and help given: hospitals, nursing homes, funeral homes, family residences, or other sites.
- May provide confidential pastoral discussions for problem issues of employees and their immediate family members including, but not limited to family matters, divorce, serious illness, care of aging parents, death and grief recovery, parenting, financial situations that may include debt discussions, budgeting, and other life issues related to financial stress or other personal issues.
- Provide referral service and act as coordinator for specialized assistance to employees and/or immediate family members with specific needs.
- May assist in the planning, conduct or attend funerals for employees or immediate family members, including follow‑up support and encouragement to immediate family members during the grief period.
- May make jail visits to employees and immediate family members.
- Work with companies to serve notifications of death and serious injuries to families and other employees, encouraging those impacted by various tragedies.
- May provide post‑termination care for laid‑off or terminated employees in order to foster a smooth transition to another work environment.
- May facilitate, but not lead, spiritual enrichment activities, as an employee‑sponsored and led activity will usually be more fruitful than a chaplain‑led event.
- Provide, as appropriate or requested, literature and other resources to assist company employees with life issues.
- Represent companies to clients/customers where it would be appropriate to ministry services involved (i.e., serious illness, accidents, traumatic events, and funerals).
- Participate in new employee orientation to explain the Employee Care Service and the role of the Chaplain Team.
- With Executive Director of Operations permission, respond positively and assertively to other duties and services requested by executive leadership of companies, within the scope of the Letter of Agreement between MCHAP Chaplains and the company.
Requirements
- Ability to work as a member of an interdisciplinary group and in an interfaith setting; accept different lifestyles, cultures, beliefs, and values.
- Effective listening and interaction skills with clients, employees, and their families; ability to deliver community presentations; ability to handle family members and staff under stressful circumstances.
- High regard for the dignity and worth of clients, employees and their families; ability to cope with stressful situations and document accurately.
- Spiritual maturity and commitment to a Christian lifestyle and to MCHAP's ministry values; fundamental understanding of the Holy Bible and its proper application; saving faith in Jesus Christ and active participation in a biblically based church.
- Professional diplomacy, patience, and courtesy with diverse groups; ability to establish and maintain effective and cooperative working relationships while providing exceptional customer service.
- Excellent oral and written communication skills; ability to maintain emotional stability to cope with human suffering, emergencies, and other stresses.
- Analytical skills to define, follow up on problems or objectives; ability to identify solutions and solve problems.
- Skill in interpreting policy and procedures related to the position and keeping others informed.
- Computer proficiency using Google Suites, Microsoft Office or equivalent software, internet, email messaging, and web‑based software applications; ability to learn new technology programs.
- Active state driver’s license and state minimum auto insurance (in the state(s) where servicing clients).
Conditions of Employment
- Must pass a pre‑employment background check.
Work Environment
This is a remote position in the field, and the work environment is dependent upon the client’s worksite. Work environments can include manufacturing, hospitals, office buildings, and funeral homes with differing levels of temperature, noise, and light exposure.