Channel Sales Associate (NC/SC)

Motorola Solutions; North Carolina; On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

10 Paid Holidays

Generous Paid Time Off Packages

Employee Stock Purchase Plan

Paid Parental & Family Leave

Job summary

Motorola Solutions is seeking a Channel Sales Associate to serve as the primary touchpoint for existing end-user accounts in the assigned territory. You will qualify inbound leads, prospect outbound opportunities, conduct web demos, and collaborate with Channel Sales Executives to generate pipeline and drive regional sales growth.

You’ll report to the Regional Sales Director and may participate in local industry events and roadshows to expand brand presence, while leveraging Salesforce to manage

Qualifications

• 1+ years of sales or customer service experience.
• Experience with physical security, video security, or critical communications technologies.

Responsibilities

• Execute proactive outreach to existing customers within the territory to ensure satisfaction and long-term value realization.
• Respond promptly to inbound customer inquiries across phone, email, and video channels to maintain strong customer trust.
• Lead discovery calls and web demonstrations to uncover business needs and qualify inbound and outbound prospects.

Skills

Discovery Best Practices

Cross-Channel Communication

Priority Management

Sales Experience

Customer Service

Education

Bachelor's degree

Technical degree

Tools

Salesforce Proficiency

Web Demonstration Tools

Job description

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that is critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. In our field sales organization, we bring our best to the team every day and come with our sleeves rolled up to help our customers "Solving for safer."

Department Overview

At Motorola Solutions, everything starts with safety. Safety and security are at the heart of everything we do. We build and connect safety and security technologies to help protect people, property, and places. Our solutions foster the collaboration that is critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. In our field sales organization, we bring our best to the team every day and come with our sleeves rolled up to help our customers "Solving for safer."

Job Description

We are excited to grow our field sales organization and are looking for our next Channel Sales Associate (CSA). In this role, you will serve as a primary touchpoint for existing end-user accounts within your assigned territory while qualifying inbound marketing leads and outbound prospecting opportunities from inside sales. Reporting to the Regional Sales Director, you will conduct discovery, book and lead web demonstrations of our full suite of physical security solutions, and manage smaller channel opportunities to support regional sales growth. You will collaborate closely with Channel Sales Executive (CSE) teammates to generate pipeline and deliver an exceptional customer experience across the Motorola Solutions ecosystem. Candidates bringing a Bachelor’s degree or equivalent practical experience are encouraged to apply.

Key Responsibilities

Customer Engagement & Relationship Building

• Execute proactive outreach to existing customers within the territory to ensure satisfaction and long-term value realization
• Respond promptly to inbound customer inquiries across phone, email, and video channels to maintain strong customer trust
• Lead discovery calls and web demonstrations to uncover compelling business needs and qualify inbound and outbound prospects

Pipeline Generation & Territory Collaboration

• Qualify inbound sales leads and partner with Channel Sales Executives to achieve regional quota targets
• Manage smaller opportunities through the channel sales cycle to accelerate team velocity and field sales efficiency
• Utilize Salesforce to diligently track customer activity, complete tasks, manage leads, and maintain precise opportunity pipeline data

Field Presence & Continuous Growth

• Work primarily from the office to optimize availability for real-time contact with customers, partners, and internal teammates
• Participate in local industry events, marketing roadshows, and regional conferences to expand brand presence
• Embrace feedback and professional coaching with confidence and resilience to handle customer objections effectively

Job Requirements

Technical Expertise

• Salesforce Proficiency to systematically manage leads, log daily tasks, and maintain pipeline accuracy
• Web Demonstration Tools to effectively present technical product features and discover customer business requirements remotely

Professional Experience

• Technology & SaaS Sales experience to navigate structured sales cycles and understand enterprise technical environments
• Discovery Best Practices to uncover core business needs through structured, targeted customer questioning
• Cross-Channel Communication expertise to deliver clear, impact-driven messaging across live, video, and written interactions
• Priority Management to maintain momentum across multiple customer accounts and territory priorities simultaneously

Preferred Qualifications

• Bachelor's degree or technical degree
• Experience with physical security, video security, or critical communications technologies

Target Base Salary Range

$50,000 - $60,000

Basic Requirements

• 1+ years of sales or customer service experience

Travel Requirements

Over 50%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

Our U.S. Benefits Include

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.