Channel Account Manager

Mimecast North America, Inc.; Texas; Remote; USD 152,000 - 228,000; Full time

Benefits offered by this job

OTE $152k-$228k

Remote role based in TX

Job summary

Mimecast North America, Inc. is seeking a National Account Manager for a remote role based in TX. You will shape Mimecast's reseller strategy across US partners, drive revenue growth, and manage long-term retention with top-tier and broader portfolio partners.

You'll recruit, onboard, and activate partners, build joint business plans, and lead executive relationships to deliver measurable commercial outcomes. Strong SaaS/cybersecurity context is a plus in this role.

Qualifications

• Experience managing a portfolio of channel partners with accountable performance.
• Proven ability to translate partner plans into measurable revenue KPIs.
• Ability to segment partners by potential and performance.
• Comfort working across direct, indirect, and alliance sales models.

Responsibilities

• Build, gain approval for, and execute a channel business plan aligned with Mimecast's broader business strategy.
• Segment and tier your partner portfolio, developing joint business plans with top-tier partners and lighter-touch plans for the broader portfolio, with clear targets and milestones.
• Recruit, onboard, and activate new partners to close coverage gaps across the territory's regions and verticals.
• Drive partner-generated pipeline and revenue across new and expansion opportunities, meeting and exceeding pipeline targets, partner-generated ARR goals, renewal rates, and other KPIs.
• Build executive-level relationships with top-tier partners and alliance organizations, and develop joint go-to-market and co-sell initiatives that deliver measurable commercial outcomes.
• Collaborate with Sales, Marketing, Product, Support, and other internal teams to align resources behind partner needs and generate opportunities.

Skills

Channel partner management

Partner onboarding

Executive relationship building

Sales strategy & planning

Pipeline & revenue growth

Cross-functional collaboration

Cybersecurity awareness

SaaS sales experience

Job description

National Account Manager - Remote role based in TX

About Mimecast

The work people build is worth protecting, and it's harder to protect than it used to be. AI agents now move at machine speed with human-level access, and a small slip-up can become a very public one. We disrupt cybercriminal activity before that happens. We think fast, go big, and always demand more of ourselves. We work hard, deliver, and repeat. We grow with real determination and put success well within reach. We push each other to be better and expect to be pushed back, in a community built on respect, where everyone is counted. Work Protected.

Overview

As our National Account Manager, you'll shape and execute Mimecast's reseller strategy across a broad portfolio of regional and smaller resellers across the United States. You'll own the portfolio's commercial performance, driving partner-generated pipeline, revenue growth, and long-term customer retention.

You'll segment and prioritize partners by potential and performance, build joint business plans with top-tier partners, and use scaled programs to engage the broader portfolio. This role combines territory planning, partner recruitment, executive relationship management, and enablement, with accountability for measurable results.

What You'll Do

• Build, gain approval for, and execute a channel business plan aligned with Mimecast's broader business strategy.
• Segment and tier your partner portfolio, developing joint business plans with top-tier partners and lighter-touch plans for the broader portfolio, with clear targets and milestones.
• Recruit, onboard, and activate new partners to close coverage gaps across the territory's regions and verticals.
• Drive partner-generated pipeline and revenue across new and expansion opportunities, meeting and exceeding pipeline targets, partner-generated annual recurring revenue goals, renewal rates, and other agreed KPIs.
• Build executive-level relationships with top-tier partners and alliance organizations, and develop joint go-to-market and co-sell initiatives that deliver measurable commercial outcomes.
• Collaborate with Sales, Marketing, Product, Support, and other internal teams to align resources behind partner needs and generate opportunities.
• Deliver scaled sales and technical enablement through group training, partner events, digital tools, and self-service resources so partners can go to market independently.
• Run quarterly business reviews and executive engagement with top-tier partners, use a lighter review cadence for the broader portfolio, and report performance insights and recommendations to leadership.
• Stay current on cybersecurity trends, threats, and industry innovation, using that knowledge to strengthen partner conversations and positioning and build enthusiasm for Mimecast's solutions and vision.

What You'll Bring

• Experience independently managing a portfolio of channel partners across a defined territory, with accountability for commercial performance.
• A track record of translating partner business plans into measurable revenue outcomes, using clear KPIs, regular reviews, and constructive performance conversations.
• The ability to segment partners by potential and performance, prioritize time and resources, and deliver scaled enablement programs and partner events across a broad portfolio.
• Confidence working across direct, indirect, and alliance sales models, supported by an understanding of revenue, margin, and return on investment.
• Strong communication and influencing skills, with the ability to present to technical teams and executives, build trust, and align stakeholders without direct authority.
• A collaborative, accountable approach to execution, with the resilience and practical problem-solving skills to navigate difficult conversations and protect partner relationships.
• Working knowledge of the technology landscape and the ability to maintain knowledge of Mimecast's solutions to support partner pre-sales activity and customer conversations.
• SaaS or cybersecurity experience would be beneficial.

The on-target earnings (OTE) range for this position is $152,000 - $228,000 plus benefits. This range represents the minimum and maximum new hire compensation for this role. The position may also be eligible for incentive plans and additional benefits, in accordance with company policy and local regulations. Our salary ranges are determined by role, level, and location with individual compensation also dependent on factors such as qualifications, experience, and skills. Final offers will reflect these considerations and may vary accordingly.

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Belonging at Mimecast

Cybersecurity is a community effort. That's why we're committed to building an inclusive, diverse community that celebrates and welcomes everyone - unless they're a cybercriminal, of course.

We're proud to be an Equal Opportunity and Affirmative Action Employer, and we'd encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.

We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won't affect your application.

If you require any adjustments or accommodations due to a disability, or any other reason that may help you in your interview process, please let us know by emailing [e-mail].

Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.