Change, Risk and Controls Analyst

Global Payments; United States; On-site; USD 85,000 - 120,000; Full time

Job summary

Global Payments seeks a Change, Risk and Controls Analyst to join the CRCG team. You will help ensure change is delivered with confidence by identifying risks early, enabling safer delivery, and strengthening governance across products, technology, and operations.

You will document risk reviews, drive remediation, monitor dependencies, and support audit readiness while collaborating with stakeholders to improve outcomes on a global scale.

Qualifications

• Experience supporting risk management, controls, audit, compliance, governance, change management, project management, or related operational activities within a complex business environment.
• Ability to analyze information, identify risks and control gaps, and translate findings into practical recommendations.
• Strong collaboration and communication skills across multiple functions.
• Ability to manage multiple priorities and deliver accurate results in a fast-paced environment.
• Proactive and accountable mindset with a commitment to continuous learning and problem-solving.
• Professional certifications or training in risk, audit, governance, project management, or process improvement are a bonus.
• Experience using GRC tools and platforms such as ServiceNow, SharePoint, Power BI or similar systems.

Responsibilities

• Drive risk-informed change outcomes by partnering with initiative owners to identify risks early and enable safer delivery.
• Strengthen governance and control effectiveness by ensuring risk review decisions and remediation activities are documented and audit-ready.
• Coordinate cross-functional partners to resolve documentation and control gaps and move critical actions forward.
• Improve transparency by monitoring risks, actions, dependencies, and trends for leadership insights.
• Identify recurring challenges to improve CRCG processes and scalability.

Skills

Risk management

Controls

Audit

Governance

Change management

Project management

Communication

Tools

ServiceNow

SharePoint

Power BI

Job description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Ready to take your career global? Make your mark at one of the biggest names in payments.

We're looking for a Change, Risk and Controls Analyst to join our ever-evolving Change, Risk and Control Governance (CRCG) team and help shape the future of global commerce.

In this role, you will help ensure change is delivered with confidence by enabling teams across the business to identify, assess, and manage risk early in the delivery lifecycle. Your work will strengthen governance, improve audit readiness, reduce operational risk, and support better business outcomes across products, technology, and operations. As a trusted partner to stakeholders throughout the organization, you'll help create transparency, drive accountability, and influence how change is governed at scale, contributing directly to Global Payments' mission of delivering secure, innovative, and reliable payment experiences around the world.

What you'll own

• Drive risk-informed change outcomes by partnering with initiative owners and stakeholders to identify risks early, enabling safer delivery, reducing rework, and improving execution across business and technology initiatives.
• Strengthen governance and control effectiveness by ensuring risk review decisions, control requirements, and remediation activities are documented, tracked, and maintained in an audit-ready manner that supports organizational accountability.
• Influence successful initiative delivery by coordinating cross-functional partners, resolving documentation and control gaps, and keeping critical actions moving toward timely completion and measurable business outcomes.
• Improve transparency and decision-making by monitoring risks, actions, dependencies, and trends, providing insights that help leaders prioritize issues and proactively manage change-related exposure.
• Advance continuous improvement opportunities by identifying recurring challenges, process inefficiencies, and governance gaps, helping enhance the effectiveness, consistency, and scalability of CRCG processes.

What you'll bring

• Experience supporting risk management, controls, audit, compliance, governance, change management, project management, or related operational activities within a complex business environment.
• Ability to analyze information, identify risks and control gaps, and translate findings into practical recommendations that support business objectives.
• Strong collaboration and communication skills, with a proven ability to build relationships and work effectively across business, product, technology, operations, legal, compliance, and risk functions.
• Demonstrated ability to manage multiple priorities, maintain high-quality documentation, and deliver accurate results in a fast-paced, deadline-driven environment.
• A proactive and accountable mindset with a commitment to continuous learning, problem-solving, and driving positive outcomes for colleagues, clients, and the business.
• It's a bonus if you have Professional certifications or training in risk, audit, governance, project management, change management, or process improvement disciplines.
• Experience using governance, risk, and compliance (GRC) tools, workflow platforms, reporting solutions, or project management technologies such as ServiceNow, SharePoint, Power BI, or similar systems.
• Experience working within financial services, payments, technology, or other highly regulated industries where risk and control management are critical to business success.

About the team

Our inclusive and global teams win together every day. We're proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it's unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer? Globalpayers think like a client, act like an owner and win as one team. We're curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

Accommodations

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Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law.

At Global Payments (NYSE : GPN), we empower simple, fast, secure payments for everyone. And to do that, we've built a complete, worldwide commerce ecosystem that delivers software and services at scale to millions of companies around the world—from ambitious startups to global enterprises. Our team of 27,000 experts is dedicated to your success. Headquartered in Atlanta, Georgia, we're a Fortune 500® company and a member of the S&P 500 with worldwide reach spanning North America, Europe, Asia Pacific and Latin America. Wherever you are—or wherever you want to be—we’re there, ready to support you. For more information, visit company.globalpayments.com and follow Global Payments on X, LinkedIn and Facebook.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify [e-mail].