Change Manager, Real Estate Program Management

QTS Data Centers; Atlanta (GA); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

401(k) matching

Bonus or commission eligibility

Generous PTO & volunteer days

Stock Purchase Plan

Holiday pay

Legal Insurance

Sabbatical program

Scholarship for dependents

Parental leave

Job summary

QTS Data Centers seeks a Change Manager, Real Estate Program Management to develop and standardize portfolio‑level processes for large‑scale hyperscale data center projects. You’ll partner with design, procurement, construction, finance, legal, sales, and delivery to build scalable operational frameworks and ensure adoption across lease, construction, and compliance functions.

You will drive governance, process documentation, and continuous improvement across multiple programs, campuses, and

Qualifications

• Bachelor’s degree or equivalent relevant experience.
• 5+ years of experience in data center delivery, construction, change management, process management, real estate development, business integration, or related field.
• Experience developing and implementing standardized processes or operational workflows.
• Strong ability to collaborate across teams and influence stakeholders without direct authority.

Responsibilities

• Develop, document, and maintain SOPs to enable consistent execution.
• Define clear process flows, roles and responsibilities, and decision points across key stages of the client delivery lifecycle.
• Promote standardization across programs, campuses, and project teams to improve efficiency and reduce execution variability.
• Identify recurring delivery, lease, and compliance challenges and translate them into practical, repeatable process solutions.
• Document and institutionalize best practices that can be consistently applied across projects and teams.
• Support development of scalable frameworks aligned with business needs and evolving portfolio complexity.
• Coordinate rollout of new or updated processes and ensure alignment with cross‑functional stakeholders.
• Drive adoption of standardized processes across business units.
• Gather feedback to identify process gaps and opportunities for improvement.

Skills

Analytical skills

Cross-team collaboration

Influence without authority

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office (Word, Excel, Project)

Job description

It’s exhilarating to find yourself at a pivotal moment in history— and even more so to be leading the way. At QTS Data Centers, we are proud to stand at the forefront of today’s dynamic digital transformation. Our world‑class data centers empower our customers’ most strategic growth initiatives, positioning us as a global leader in digital infrastructure.

As AI and cloud technologies fuel the demand for increased speed, capacity, and innovation, QTS has emerged as the global digital infrastructure leader. We are committed to connecting the globe for good. Driven by purpose and a spirit of innovation, we design, build, and operate some of the most advanced data centers worldwide. In addition to our cutting‑edge technology, we are dedicated to sustainability, incorporating renewable energy solutions to minimize our environmental footprint and drive meaningful impact. As a proud portfolio company of Blackstone, QTS is uniquely positioned to achieve ambitious growth and innovation goals.

At QTS, we are Powered by People. Our team members are the cornerstone of our culture, innovation, and growth. They are mission‑driven, resourceful, and committed to making a positive impact in the communities where we live and work. Together, we’re achieving remarkable things and shaping the future of digital infrastructure.

And we’d like to invite you to join us.

In addition to a variety of benefit packages, QTS goes above and beyond for our employees:

• Roth and Traditional 401(k) matching contributions with immediate vesting
• Every employee is bonus or commission eligible
• Generous PTO, Paid Volunteer Days Plus Floating Holidays
• Stock Purchase Plan (SPP)
• 11 paid Holidays Annually/Holiday compensation when worked
• Pet and Legal Insurance
• Q-Rest Sabbatical Program
• Q-Anniversary Service Award Program
• Parental Leave for primary and secondary caregivers
• Military Benefits Package
• QTS Charitable Matching Gift Program
• QTS Scholarship for Employee Dependents
• QTS Crisis Fund
• Wellness Program
• Tuition Reimbursement Program

Who You Are

The Change Manager, Real Estate Program Management is responsible for developing, standardizing, and maintaining portfolio‑level processes that support the successful planning, coordination, and execution of large‑scale hyperscale data center projects. This role partners closely with design, procurement, construction, finance, legal, sales, and delivery teams to build scalable operational frameworks, codify best practices, and ensure controlled adoption of processes to improve delivery outcomes across lease, construction, and compliance functions.

Key Responsibilities

Process Development & Standardization

• Develop, document, and maintain standard operating procedures (SOPs) to enable consistent execution
• Define clear process flows, roles and responsibilities, and decision points across key stages of the client delivery lifecycle
• Promote standardization across programs, campuses, and project teams to improve efficiency and reduce execution variability

Solution Codification

• Identify recurring delivery, lease, and compliance challenges and translate them into practical, repeatable process solutions
• Document and institutionalize best practices that can be consistently applied across projects and teams
• Support development of scalable frameworks aligned with business needs and evolving portfolio complexity

Process Governance & Change Control

• Support the implementation and execution of a process governance framework for reviewing, approving, and updating SOPs
• Manage process documentation, version control, and change tracking to ensure consistency and transparency
• Coordinate rollout of new or updated processes and ensure alignment with cross‑functional stakeholders

Adoption & Continuous Improvement

• Drive awareness and adoption of standardized processes across business units
• Gather feedback from project teams and stakeholders to identify process gaps and improvement opportunities
• Partner with the process management team to refine processes based on delivery performance, lessons learned, and evolving requirements

What You Will Need To Be Successful

• Bachelor’s degree or equivalent relevant experience.
• 5+ years of experience in data center delivery, construction, change management, process management, real estate development, business integration, or related field
• Experience developing and implementing standardized processes or operational workflows
• Strong ability to collaborate across teams and influence stakeholders without direct authority

Knowledge, Skills & Abilities

• Strong analytical and problem‑solving skills.
• Excellent communication and presentation skills.
• High proficiency in Microsoft Office (Word, Excel, Project).
• Strong organizational and multitasking ability.
• Self‑motivated and adaptable.
• Ability to work independently and collaboratively.
• Capable of meeting tight deadlines.
• Process design and documentation

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

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QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e‑mail to [e-mail] and let us know the nature of your request and your contact information.

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