Change Management & Training Senior Consultant / Business Analyst

Guidehouse; United States; Remote; USD 89,000 - 148,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision Coverage

Paid Holidays & Sick Time

401(k) Retirement Plan

Tuition Reimbursement & Learning

Job summary

Guidehouse is seeking a Change Management and Training professional to support FDA initiatives, coordinating week‑to‑week activities across change management and training workstreams. You will collaborate with senior leaders, program offices, and stakeholders to ensure effective system adoption and program success.

The role emphasizes project management discipline, cross‑functional collaboration, and the ability to translate complex system changes into actionable training and communications for

Qualifications

• Bachelor's degree required.
• 3+ years delivering for federal clients with project execution experience.
• Experience developing client-ready communications, briefings, and presentations for executives and stakeholders.
• Experience managing multiple project teams and staffing across workstreams.
• Ability to obtain and maintain a federal Public Trust clearance.

Responsibilities

• Serve as trusted advisor to FDA leadership on change management, training, and readiness.
• Lead week-to-week client delivery activities across change management and training workstreams.
• Coordinate plans, risks, and dependencies with client stakeholders and technical teams.
• Develop and deliver virtual and in-person instructor-led training for diverse audiences.
• Draft client-ready communications and training materials for executive audiences.

Skills

Change management

Training delivery

Executive communication

Project management

Stakeholder management

Education

Bachelor's degree

Tools

Jira

Microsoft 365 tools

Job description

Job Family: Strategy & Transformation Consulting Travel Required: Up to 10% Clearance Required: Ability to Obtain Public Trust

What You Will Do:

You will support high-impact initiatives for the Food and Drug Administration in a dual change management and training role, helping teams plan, coordinate, communicate, and execute the week-to-week activities required for successful system implementation and adoption. This role requires strong project management discipline, the ability to collaborate across workstreams and functional areas, and comfort engaging FDA leadership and stakeholders at multiple levels.

• Serve as a trusted advisor to FDA leadership, program offices, and client stakeholders on change management, training, operational readiness, and system implementation priorities
• Build and maintain strong client relationships across FDA leadership, program offices, business owners, end users, and external stakeholders
• Facilitate client‑facing executive meetings, working sessions, stakeholder discussions, training sessions, and leadership briefings
• Lead week‑to‑week client delivery activities for change management and training workstreams, including planning, coordination, execution tracking, risk management, and alignment with implementation priorities
• Provide hands‑on project management oversight by managing client‑facing plans, milestones, risks, dependencies, and weekly task progress across change management, training, communications, and implementation activities
• Collaborate and coordinate with client stakeholders, technical teams, workstream leads, and functional areas to manage dependencies, resolve issues, and keep implementation activities moving forward
• Support IT‑enabled initiatives and system implementations by ramping up quickly on new concepts, understanding new systems, and translating client business needs into actionable change and training plans
• Work within agile delivery environments, supporting planning routines, backlog visibility, task tracking, client updates, and implementation coordination using tools such as Jira
• Plan, develop, and deliver virtual and in‑person instructor‑led training, adapting materials and facilitation approaches for different client audiences, user groups, and stakeholder needs
• Draft client‑ready communications, training content, job aids, briefings, and other materials that make complex system changes understandable for executive, program office, and broad agency audiences
• Translate complex data, technical information, and system changes into actionable insights and clear recommendations for client leadership and stakeholder audiences
• Own client deliverable quality by identifying, correcting, and preventing errors, and holding the team accountable for producing accurate, client‑ready work
• Apply business graphic design principles to produce high‑quality, visually compelling deliverables
• Mentor and oversee junior staff, reinforcing accountability, quality, and consistency in delivery
• Support workforce planning, recruitment, onboarding, and professional development efforts
• Foster a collaborative, customer‑focused environment that promotes accountability and continuous improvement
• Identify opportunities to streamline operations through automation, analytics, dashboards, and business process re‑design

In addition to client delivery, you will play an important leadership role within the account by:

• Developing and mentoring junior team members, building core consulting, communication, and delivery skills
• Supporting business development efforts through research, solutioning, proposal development, market analysis, and capture activities
• Driving internal initiatives such as Project Management Office (PMO) development, culture‑building activities, Corporate Social Responsibility efforts, Lunch and Learns, and All‑Hands meetings
• Creating and maturing tools, templates, and capabilities that strengthen account delivery and operational excellence
• Authoring and improving internal policies, procedures, and processes to enhance quality, consistency, and scalability
• Serving as a day‑to‑day guide for junior staff, reinforcing strong consulting practices and high‑quality client service delivery
• Collaborating closely with Managers and Associate Directors to align on client priorities, delivery objectives, team performance, and business development opportunities
• Demonstrating leadership and internal impact through active participation in account initiatives, knowledge sharing, continuous improvement efforts, and cross‑functional collaboration

What You Will Need:

• Bachelor’s degree
• 3+ years of professional experience supporting federal clients, with demonstrated success in project management and delivery execution
• Demonstrated experience developing client‑ready communications, briefings, and presentations tailored to executive, program office, and broad stakeholder audiences
• Experience managing multiple project teams, including assigning work, tracking progress, and validating deliverables against defined timeline
• Experience managing staffing allocations across several workstreams on a weekly basis
• Strong project management background, including planning, execution, coordination across workstreams, risk management, and performance tracking
• Experience supporting or delivering IT‑related projects or business system implementations
• Experience supporting change management, training, communications, or adoption activities for system implementations
• Ability to quickly learn new systems, concepts, and processes and translate them into clear training and communications for varied audiences
• Strong business graphic design and presentation development skills, including advanced use of PowerPoint
• Experience with Microsoft Office 365 tools (Word, Excel, PowerPoint, SharePoint) to support analysis and decision‑making
• Ability to work independently with minimal oversight while maintaining alignment with leadership priorities
• Experience capturing stakeholder requirements, conducting process analysis, and developing actionable solutions
• Ability to obtain and maintain a federal Public Trust clearance

What Would Be Nice To Have:

• Master’s degree
• Experience supporting executive leadership at the Food and Drug Administration
• Experience working in business transformation or centralized operating models
• Experience applying data visualization tools to communicate insights
• Familiarity with federal budget, acquisition, and financial management processes
• Lean Six Sigma certification (Green Belt or higher preferred)
• Change Management Certified Professional (CCMP) certification
• Project Management Professional (PMP) certification
• Technical background
• Familiarity with agile delivery practices and tools, such as Jira
• Proven ability to operate in a high‑tempo environment with competing priorities
• Strong attention to detail with a track record of delivering high‑quality, accurate work

The annual salary range for this position is $89,000.00-$148,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance 401(k) Retirement Plan
• Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short–Term & Long–Term Disability
• Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [e-mail].

All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [e-mail]. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.

Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline.

Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Guidehouse is a global AI‑led professional services firm delivering advisory, technology, and managed services to the commercial and government sectors. With an integrated business technology approach, Guidehouse drives efficiency and resilience in the healthcare, financial services, energy, infrastructure, and national security markets. Built to help clients across industries outwit complexity, the firm brings together approximately 18,000 professionals to achieve lasting impact and shape a meaningful future. guidehouse.com