Change Management Manager

Ahold Delhaize Distribution & Transportation; Quincy (MA); On-site; USD 85,000 - 125,000; Full time

Job summary

ADUSA Distribution is seeking a Change Management Manager to partner with leaders and teams to drive organizational effectiveness and successful change initiatives. You will guide groups through development and learning experiences, aligning strategies with priorities and enhancing the associate experience.

The role emphasizes training delivery, analysis of team dynamics, and practical improvement recommendations to sustain adoption and performance across the organization.

Qualifications

• Bachelor's degree
• 2-4 years of change management or related experience
• Foundational understanding of change management concepts, group dynamics, and practical application
• Strong interpersonal communication skills
• Ability to present ideas clearly, credibly, and consistently
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)

Responsibilities

• Build strong business partnerships and provide consultative support that aligns functional strategies with broader organizational priorities and an exceptional associate experience.
• Collaborate closely with HR Business Partners and leaders to implement effective change management tools, methods, and practices.
• Facilitate team-building sessions, workshops, and learning experiences that strengthen interpersonal and leadership capabilities.
• Analyze team dynamics, identify opportunities for development, and recommend practical improvements.
• Deliver training in both traditional and nontraditional settings, focusing on communication, collaboration, and leadership skills.
• Evaluate team processes and systems, identifying solutions that improve overall team effectiveness and performance.
• Support leaders and managers with performance development insights, helping teams and individuals grow and succeed.
• Create and refine tools, processes, and resources that measure and enhance the impact of change initiatives.
• Manage multiple priorities and projects simultaneously while staying current on best practices in change management.
• Execute change initiatives that reinforce continuous improvement, adaptability, and a high-performing team culture.

Job description

Category/Area of Expertise: Human Resources

Job Requisition: 490776

Address: USA-MA-Quincy-1385 Hancock Street

Store Code: ADUSA Dist - HR Talent/Learning (5119783)

ADUSA Distribution is the distribution company of Ahold Delhaize USA, providing distribution services to one of the largest grocery retail supply chains in the nation. ADUSA Distribution fosters a culture that inspires and empowers our associates to always deliver exceptional service and value. Our team is supporting the supply chain network evolution to an integrated self-distribution model of the future, serving leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. To learn more about our company and the other supply chain companies of Ahold Delhaize USA, visit www.adusasc.com.

Position Summary

As a Change Management Manager, you will play a key role in helping leaders, managers, and teams successfully navigate change and strengthen overall organizational effectiveness. You will partner across the business to assess needs, identify opportunities for team and leadership growth, and guide groups through impactful change initiatives. Your work will directly influence how our teams adapt, collaborate, and build the capabilities needed to deliver on strategic goals.

This role is perfect for someone who is passionate about enabling people, shaping team culture, and driving meaningful, sustainable change.

Key Responsibilities

• Build strong business partnerships and provide consultative support that aligns functional strategies with broader organizational priorities and an exceptional associate experience.
• Collaborate closely with HR Business Partners and leaders to implement effective change management tools, methods, and practices.
• Facilitate team-building sessions, workshops, and learning experiences that strengthen interpersonal and leadership capabilities.
• Analyze team dynamics, identify opportunities for development, and recommend practical improvements.
• Deliver training in both traditional and nontraditional settings, focusing on communication, collaboration, and leadership skills.
• Evaluate team processes and systems, identifying solutions that improve overall team effectiveness and performance.
• Support leaders and managers with performance development insights, helping teams and individuals grow and succeed.
• Create and refine tools, processes, and resources that measure and enhance the impact of change initiatives.
• Manage multiple priorities and projects simultaneously while staying current on best practices in change management.
• Execute change initiatives that reinforce continuous improvement, adaptability, and a high-performing team culture.

Basic Qualifications

Education:

• Bachelor's degree

Experience:

• 2-4 years of change management or related experience

Expertise:

• Foundational understanding of change management concepts, group dynamics, and practical application
• Ability to apply change processes to drive adoption and sustainment

Skills:

• Strong interpersonal communication skills
• Ability to present ideas clearly, credibly, and consistently
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)

Capabilities:

• Experience Creation
• Culture Shaping
• Consulting & Advising
• Talent Development

Preferred Qualifications:

• High emotional intelligence with the confidence to influence at all levels of the organization
• Working knowledge of adult learning approaches and change management frameworks
• Strong ability to assess needs, identify solutions, and support leaders through organizational change
• Comfortable managing several projects at once in a fast-paced environment
• Collaborative mindset and proven success working across teams
• Excellent written and verbal communication skills
• Strong presentation and facilitation abilities

We are an organization that values diversity and encourages all qualified individuals to apply without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.

Our organization is committed to working with and providing reasonable accommodations to individuals with disabilities, including applicants. If you have a disability and require assistance in the application process, please email [e-mail]