Change Management Manager

TVH Americas; Olathe (KS); On-site; USD 110,000 - 160,000; Full time

Job summary

TVH Americas seeks a Global Change Management Expert to guide transformation initiatives and lead the people side of change across key projects. You will maximize employee adoption, develop change leadership behavior, and influence project outcomes at a global scale.

The role leverages ADKAR-based strategies, stakeholder engagement, and targeted training to ensure sustainable adoption across enterprise-wide transformations. Travel to key sites will be required.

Qualifications

• At least 5 years of experience leading end-to-end change management and transformation activities.
• A Master’s degree (or equivalent through experience) with a strong ability to grasp complex business concepts and new technologies.
• Knowledge of the ADKAR framework is a plus (Prosci or CCMP certification is a strong plus).
• Excellent stakeholder management, conflict resolution, and resistance management skills, with a proven track record of driving adoption across all levels of an enterprise.
• Exceptional written and verbal communication skills, with the ability to translate complex transformation concepts into clear messages.
• Ability to thrive in cross-functional / cross-regional environments and cultures, bringing a proactive problem-solving attitude to organizational shifts.
• Willingness to travel frequently to stay close to key stakeholders and teams impacted by the transformation.

Responsibilities

• Define and execute the end-to-end change management strategy across enterprise-wide digital transformations (TVH Transformation / Innovatis).
• Apply structured change management methodologies, specifically leveraging the ADKAR framework, and build custom communication, sponsorship, and resistance management plans.
• Lead stakeholder engagement across all organizational levels to build trust, secure buy-in, and align teams.
• Act as a trusted change expert and strategic advisor to senior leaders and people managers, coaching them to guide their teams effectively through digital transitions and disruption.
• Design and execute clear internal communication plans, delivering strategic messaging that articulates the 'why' behind business and system changes.
• Define training needs, document requirements, and coordinate the delivery of training programs during project rollouts.
• Monitor change metrics and user adoption, perform root-cause analysis on resistance, and implement targeted mitigation plans to ensure long-term sustainability.

Skills

Stakeholder management

Change leadership

Communication skills

Problem solving

Cross-regional collaboration

Presentation skills

Education

Master's degree or equivalent

CCMP or Prosci certification

Job description

Global Change Management Expert

Full Time | Change Management | Olathe

SUMMARY

Ready to guide our teams through Transformation shifts?

At TVH, we believe that change is a critical component of growth and success, and we are seeking a Global Change Management Expert to join our dynamic team and help us navigate through our transformation journey. As a Global Change Management Expert, your primary responsibility will be leading and implementing the people side of change in our key Transformation Projects. This way you will maximize employee adoption, develop change leadership behavior, and influence and steer on the overall project results and outcome.

YOUR ROLE AND RESPONSIBILITIES

Change Strategy & Framework Execution (ADKAR)

• Define and execute the end-to-end change management strategy across enterprise-wide digital transformations (TVH Transformation / Innovatis). Apply structured change management methodologies, specifically leveraging the ADKAR framework, and build custom communication, sponsorship, and resistance management plans.
• Conduct impact, readiness, and feasibility assessments across all affected departments to map out organizational shifts.

Stakeholder Management

• Lead stakeholder engagement across all organizational levels to build trust, secure buy-in, and align teams.
• Act as a trusted change expert and strategic advisor to senior leaders and people managers, coaching them to guide their teams effectively through digital transitions and disruption.

Transformation, Communication & Training Deployment

• Design and execute clear internal communication plans, delivering strategic messaging that articulates the "why" behind business and system changes.
• Define training needs, document requirements, and coordinate the delivery of training programs during project rollouts.
• Monitor change metrics and user adoption, perform root-cause analysis on resistance, and implement targeted mitigation plans to ensure long-term sustainability.

EDUCATION / EXPERIENCE

• At least 5 years of experience leading end-to-end change management and transformation activities.
• A Master's degree (or equivalent through experience), with a strong ability to quickly grasp complex business concepts, operational models, and new technologies, and a solid understanding of how people go through change.
• Knowledge of the ADKAR framework is a plus (Prosci or CCMP certification is a strong plus).
• Excellent stakeholder management, conflict resolution, and resistance management skills, with a proven track record of driving adoption across all levels of an enterprise.
• Exceptional written and verbal communication skills, with the ability to translate complex transformation concepts into clear, engaging messages.
• Ability to thrive in cross-functional / cross-regional environments and cultures, bringing a proactive problem-solving attitude to organizational shifts and adapting easily to evolving project requirements.
• Willingness to travel frequently to stay close to key stakeholders and teams impacted by the transformation.

WHAT'S IN IT FOR YOU

You’ll be part of a people-centric culture where your well-being truly matters. Our comprehensive benefits package includes medical, dental, and vision coverage, along with unique perks like an onsite health clinic and an exceptional dollar-for-dollar 401(k) match up to 6%.

At our headquarters, you’ll enjoy an onsite preschool, a full-service restaurant, and access to an onsite gym to help you stay active and energized. We also foster connection through regular team events and a collaborative, welcoming environment.

We also offer:

• Opportunities for professional development, including access to LinkedIn Learning and a variety of in-house and external training programs
• The chance to grow both personally and professionally in a dynamic, scale-up environment, backed by the strength and stability of a global company, TVH

PEOPLE ARE AT OUR HEART

TVH is a global business with a family atmosphere, where people are at the center. We value clarity, mutual respect, kindness, and open communication. Our people are down-to-earth, easy to work and engage with. We welcome differences and celebrate new ideas.

ABOUT TVH

TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles, and construction and agricultural equipment. Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation.

TVH is an Equal Opportunity Employer. TVH will not discriminate against applicants based on race, color, religion, national origin, sex (including pregnancy and gender identity), sexual orientation, genetic information, or because they are an individual with a disability or a person 40 years old or older.