Change Management Consulting Director

Grant Thornton; Cleveland (OH); Hybrid; USD 197,800 - 255,904; Full time

Benefits offered by this job

Discretionary annual bonus

Job summary

Grant Thornton, a leading professional services firm, is seeking a Director in Workforce Transformation Change Management. You’ll lead engagement delivery teams, shape strategy, manage budgets, and drive AI-enabled change initiatives across client organizations.

You’ll work in a hybrid model with in-person attendance at least three days weekly, and collaborate across service lines to expand offerings and win new business. Strong leadership and communication skills are essential.

Qualifications

• Bachelor's degree required.
• 12+ years of related work experience.
• Certifications in change management or project management preferred (e.g., Prosci, CCMP, La Marsh, PMP, SHRM-SCP, Lean, Six Sigma, CPP).
• Ability to prioritize, delegate and foster high-performance teams.
• Ability to lead multiple projects simultaneously.
• Experience in culture transformation, communications planning/execution, stakeholder engagement, training planning/execution.
• Proficient in Microsoft Office Suite.
• Travel: typically 40-50% but up to 80%.
• Excellent verbal and written communication skills.

Responsibilities

• Set vision, strategy, direction and lead multiple engagement delivery teams.
• Escalation point while overseeing project management activities incl. planning, budgeting, resources, risk mitigation, QA, and invoicing.
• Meet or exceed strategic goals, including utilization and sales targets.
• Develop relationships across service lines to expand services within existing projects and pursue new opportunities.
• Lead scoping efforts and pricing strategy discussions.
• Lead development of proposals and responses and deliver workforce transformation approaches at client presentations.
• Leverage AI tools to accelerate change management delivery and outcomes.
• Lead AI transformation engagements focusing on readiness and adoption, guiding cultural shifts.
• Develop and evolve AI-enabled change management methodologies and internal playbooks.
• Coach and mentor proposal teams in preparing responses and collateral.
• Prepare/review drafts of new client contracts and statements of work.
• Lead internal initiatives on engagement, talent development, onboarding, or practice development.
• Participate in recruiting activities and external/internal networking events.
• Provide mentorship and leadership across a practice office and BRGs.
• Lead development of new Transformation Advisory solutions, tools and methodologies.
• Serve as a subject matter expert and present thought leadership at industry events and publications.

Skills

Change management

Program management

Leadership

Communication

Stakeholder engagement

Team leadership

Strategic thinking

Microsoft Office

Education

Bachelor’s Degree in Information Technology, Communications, Finance, Organizational Development, Industrial/Organizational Psychology, Business Administration, or other relevant degree

Job description

Grant Thornton is seeking an accomplished Director in our Workforce Transformation Change Management practice, providing our clients and engagement delivery teams with project leadership, organizational change management expertise, and thought leadership – all with the resources, environment, and support to help you excel. Client engagement opportunities include but are not limited to Change Management and Leadership Alignment; Change Readiness; Communication Strategy and Execution; Training Strategy and Delivery; Technology Adoption; Culture Transformation; Mergers and Acquisition Integration; and Corporate and Organizational Transformations.

From day one, you’ll be empowered by the greater Transformation team to help clients make the moves that will help them achieve their vision and help you achieve more, confidently.

Your day-to-day may include:

• Set the vision, strategy, direction and lead multiple engagement delivery teams in approach, deliverables, and engagement outcomes.

• Serve as the primary escalation point while providing oversight across project management activities—including planning, budgeting, resource allocation, and risk mitigation—and ensuring quality assurance of deliverables and adherence to engagement and Firm documentation requirements. Monitor, manage engagement economics and financials; own and execute client billing and invoicing.

• Meet or exceed strategic goals, including targeted utilization and sales goals.

• Develop relationships across service lines and industry sectors to identify and pursue opportunities to expand services within existing projects, accounts, teams, and new client prospects. Lead/support scoping efforts and pricing strategy discussions.

• Lead development of proposals and responses, requests for information, deliver Workforce Transformation approach at client orals presentations.

• Leveraging AI tools and platforms to accelerate change management delivery to drive faster, higher-quality outcomes for clients.

• Lead AI transformation engagements focused on workforce readiness and adoption helping clients navigate organizational, cultural, and behavioral shifts required to successfully integrate AI into their operations including AI literacy programs, role impact assessments and adoption roadmaps.

• Develop and evolve AI-enabled change management methodologies contributing to Grant Thornton’s internal AI toolkits, playbooks, and thought leadership to advance the practice’s capabilities and differentiate our market offerings.

• Coach and mentor proposal teams in the preparation of response and other collateral materials.

• Prepare and/or review drafts of new client contracts and statements of work.

• Lead internal initiatives focused on engagement, talent development, onboarding, or other areas of operational practice development initiatives.

• Participate in recruiting activities inclusive of interviewing experienced and campus hire candidates, campus presentations and representing the Firm at other recruiting events.

• Participate in external and internal networking events.

• Provide mentorship and leadership across a practice office, service line or geography; participate in local office BRGs (Business Resource Groups).

• Lead development of new, innovative Transformation Advisory solutions, tools, and methodology.

• Serve as a subject matter expert within a domain(s) of change management and business transformation and present at industry conferences, webinars and author thought leadership for external publication.

• Other duties as assigned.

You have the following technical skills and qualifications:

• Bachelor’s Degree in Information Technology, Communications, Finance, Organizational Development, Industrial/Organizational Psychology, Business Administration, or other relevant degree required.

• 12+ years of related work experience required, in a similar organizational change management consulting practice.

• Change management, program management, human resources, financial, accounting, process improvement or other relevant certifications preferred (e.g., Prosci, CCMP, La Marsh, PMP, SHRM-SCP, Lean, Six Sigma, CPP etc.)

• Ability to prioritize, delegate and foster the development of high-performance teams to lead/support an environment driven by client service and teamwork to work effectively in a collaborative and dynamic environment.

• Ability and experience leading multiple projects simultaneously.

• Experience in culture transformation, communications planning and/or execution, stakeholder engagement, job/change impact assessment, training planning and/or execution, or other related areas.

• Proficient in Microsoft Office Suite (PowerPoint, Word and Excel).

• Travel: typically, 40-50% but occasionally up to 80%

• Have excellent verbal and written communication skills.

The base salary range for this position is between $197,800 and $255,904. Placement within the pay range is at Grant Thornton’s discretion, and it is based on multiple factors, including but not limited to, job -related knowledge/skills, experience, business needs, progression within the role, geographic location, and internal equity. At Grant Thornton, compensation decisions are dependent upon the facts and circumstances of each position and candidate.

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About Us

At Grant Thornton, we believe in making business more personal and building trust into every result – for our clients and you. Here, we go beyond your expectations of a career in professional services by offering a career path with more: more opportunity, more flexibility, and more support. It’s what makes us different, and we think being different makes us better.

In the U.S., Grant Thornton delivers professional services through two specialized entities: Grant Thornton LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services ― and Grant Thornton Advisors LLC (not a licensed CPA firm), which exclusively provides non-attest offerings, including tax and advisory services.

In 2025, Grant Thornton formed a multinational, multidisciplinary platform with Grant Thornton Ireland. The platform offers a premier Trans-Atlantic advisory and tax practice, as well as independent American and Irish audit practices. With $2.7 billion in revenues and more than 50 offices spanning the U.S., Ireland and other territories, the platform delivers a singular client experience that includes enhanced solutions and capabilities, backed by powerful technologies and a roster of 12,000 quality-driven professionals enjoying exceptional career-growth opportunities and a distinctive cross-border culture.

Grant Thornton is part of the Grant Thornton International Limited network, which provides access to its member firms in more than 150 global markets.

About the Team

The team you’re about to join is ready to help you thrive. Here’s how:

• Whether it's your work location, weekly schedule, or flex time off, we empower you with the options to work the way that it best serves your clients and your life. Consistent with the firm's hybrid work model, this position will require in-person attendance at least three days per week, either at a GT office or client site.
• Here, you are supported to prioritize your overall well-being through work-life integration options that work best for you and those in your household.
• We understand that your needs, responsibilities and experiences are different — and we think that’s a good thing. That’s why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. See how at www.gt.com/careers
• When it comes to inclusion, we are committed to doing more than checking boxes. Explore all the ways we’re taking action for diversity, equity & inclusion at www.gt.com/careers

If you apply and are selected to interview, a Grant Thornton team member will reach out to you to schedule a time to connect. We encourage you to also check out other roles that may be a good fit for you or get to know us a little bit better at www.gt.com/careers.

Benefits:

We understand that your needs, responsibilities and experiences are different, and we think that’s a good thing. That’s why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. For an overview of our benefit offerings, please visit: https://www.grantthornton.com/careers/rewards-and-benefits

• Benefits for internship positions: Grant Thornton interns are eligible to participate in the firm’s medical, dental and vision insurance programs and the firm’s employee assistance program. Interns also receive a minimum of 72 hours of paid sick leave, and are paid for firm holidays that fall within their internship period.

• Benefits for seasonal employee positions: Grant Thornton seasonal employees are eligible to participate in the firm’s medical, dental and vision insurance programs and the firm’s employee assistance program. Seasonal employees may also be eligible to participate in the firm’s 401(k) savings plan and employee retirement plan in accordance with applicable plan terms and eligibility requirements. Seasonal employees receive a minimum of 72 hours of paid sick leave.

  Grant Thornton employees may be eligible for a discretionary, annual bonus based on individual and firm performance, subject to the terms, conditions and eligibility criteria of the applicable bonus plan or program. Interns and seasonal employees are not eligible for bonus compensation.

  Additional Details:

  It is the policy of Grant Thornton to promote equal employment opportunities. All personnel decisions (including, but not limited to, recruiting, hiring, training, working conditions, promotion, transfer, compensation, benefits, evaluations, and termination) are made without regard to race, color, religion, national origin, sex, age, marital or civil union status, pregnancy or pregnancy-related condition, sexual orientation, gender identity or expression, citizenship status, veteran status, disability, handicap, genetic predisposition or any other characteristic protected by applicable federal, state, or local law.

  Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Grant Thornton LLP to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. To make an accommodation request, please contact [e-mail].

  For Los Angeles Applicants only: We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

  For Massachusetts Applicants only: It is unlawful in Massachusetts to require or administer a lie detector test as condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Gran Thornton does not require or administer lie detector tests as a condition of employments or continued employment.