change Agent Coordinator

BEACON BEHAVIORAL SUPPORT SERVICES; Crowley (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Beacon Behavioral Health seeks a Clinical Assistant / Mental Health Technician (CA/MHT) for a residential program serving adolescent girls in Crowley, TX. Lead role for Head CA/MHT supports shift coverage and staff guidance, with duties in safety, documentation, and coordination with clinicians.

Responsibilities include direct supervision, managing behavior, assisting in interventions when needed, and ensuring smooth daily routines while upholding program values and professional conduct.

Qualifications

• High school diploma or GED required.
• One year in mental health care preferred, similar role.
• MOAB and CPR certifications required or obtainable.

Responsibilities

• Supervise and support residents in a residential setting.
• Maintain a safe, therapeutic environment and follow program rules.
• Assist clinicians with patient care tasks and activities.
• Document behavior and events accurately and timely.
• Support daily routines and group participation.

Skills

Interpersonal skills

Communication

Team collaboration

De-escalation ability

Observation skills

Stress management

Professionalism

Education

High school diploma or GED

Tools

MOAB certification

CPR certification

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

REG FULL TIME Crowley, TX, US

Job Description

The Clinical Assistant / Mental Health Technician (CA/MHT) plays a critical role in supporting the daily operations of a residential treatment program for adolescent girls. This position is responsible for maintaining a safe, structured, and therapeutic environment while providing direct support to residents and the clinical team. The CA/MHT helps reinforce program expectations, supports therapeutic interventions, and contributes to a positive and consistent milieu. We are currently seeking MHTCoordinators for our Residential Treatment Facility with The Maples.

The Head CA/MHT serves as a lead role, providing guidance and support to CA/MHT staff while assisting leadership in maintaining consistency, safety, and accountability across the unit. This individual helps coordinate daily operations, supports staff development, and serves as a point of contact during shifts.

Qualifications

• High school diploma or G.E.D. required
• One year of experience in a mental health care setting preferred, ideally as a Mental Health Technician, Clinical Assistant, or Certified Nursing Assistant
• Relevant education in a mental health or human services field may substitute for experience
• Ability to obtain CPR certification and Management of Aggressive Behavior (MOAB) certification

Additional Qualifications for Head CA/MHT

• Demonstrated experience in a mental health or residential setting
• Proven ability to lead by example and support team members in a fast-paced environment
• Strong communication and problem-solving skills

Core Responsibilities

Support and implement the Mission, Vision, and Core Values of Beacon Behavioral Health

Uphold Beacon’s standards for exceptional customer service

Maintain professionalism and a therapeutic approach in all interactions with residents, families, and staff

Responsibilities

• Provide direct supervision and support to residents in a residential treatment setting
• Maintain a safe and therapeutic environment by monitoring behavior and ensuring compliance with program rules
• Assist in de-escalation and management of residents exhibiting unsafe or inappropriate behaviors, including participation in approved physical interventions when necessary
• Observe, document, and report resident behavior, significant events, and required clinical information accurately and timely
• Assist clinicians and therapists with patient care tasks and therapeutic activities
• Support daily routines including meals, hygiene, group participation, and transitions throughout the day
• Perform basic clerical and administrative duties to support program operations
• Demonstrate teamwork and flexibility in completing assigned duties and supporting overall program needs
• Maintain appropriate boundaries and model positive behavior for residents

Additional Responsibilities for Head CA/MHT

• Provide day-to-day guidance and support to CA/MHT staff during assigned shifts
• Assist in assigning tasks and ensuring appropriate staff coverage and patient supervision
• Serve as a resource for staff during escalations or challenging situations
• Support onboarding and training of new staff members
• Monitor documentation and workflow for accuracy and consistency
• Communicate effectively with nursing, clinical, and leadership teams regarding unit operations and concerns
• Help maintain accountability and adherence to program expectations among staff

Skills

• Strong interpersonal and communication skills with the ability to engage adolescents in a supportive and structured manner
• Ability to remain calm and effective in high-stress situations
• Strong observational skills and attention to detail
• Ability to work collaboratively within a multidisciplinary team
• Organizational skills and ability to prioritize tasks in a fast-paced environment
• Demonstrated empathy, professionalism, and respect for the dignity of others

Physical and Work Requirements

• Ability to stand and walk for extended periods of time
• Ability to safely participate in physical interventions when necessary
• Ability to work in a high-stress, high-volume environment
• Must be able to follow verbal and written instructions and maintain focus in a dynamic setting