Chanel Senior Manager, People and Organization - Greater New York

Chanel

New York (NY)

On-site

USD 88,000 - 140,000

Full time

14 days+

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Benefits offered by this job

Wellbeing resources
Paid time off for wellbeing
Parental leave and fertility support
401K and other benefits
Healthcare coverage

Job summary

Chanel seeks a Senior Manager, People & Organization for Greater New York to lead core HR processes in the NY fashion retail boutiques, primarily based in Saks NY with responsibilities across Short Hills, Saks Greenwich, and Paramus locations.

The role partners with the Boutique Leadership Teams to build leadership capability, drive performance, and foster an inclusive, high-growth culture. 7+ years HR Generalist experience and a Bachelor's degree are required; on-site presence is expected.

Qualifications

  • Minimum 7+ years of core HR (HR Generalist) experience.
  • Bachelor's degree in related field required.
  • Ability to be in-boutique three or more days per week across NYC area.
  • Experience in Retail/Wholesale HR is preferred.
  • Strong communication and relationship-building skills.

Responsibilities

  • Lead HR processes within Fashion Retail boutiques in Greater New York.
  • Partner with Boutique Leadership Teams to drive leadership development and performance.
  • Support career discussions, workforce planning, talent reviews and succession planning.
  • Coach BLT on performance management and employee relations.
  • Support Talent Acquisition with sourcing strategies and recruitment events.
  • Manage employee relations investigations in market and coordinate with Legal and HR teams.
  • Partner with Legal, Retail Ops, Asset Protection, and Total Rewards for policy alignment.

Skills

HR Generalist experience
Strong communication
Discretion & judgment
Employee relations
HRIS (Workday)
Excel
On-site retail experience
Relationship building
Leadership influence

Education

Bachelor's degree in related field

Tools

Workday

Job description

Senior Manager, People & Organization- Greater New York

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.

About the role

TheSeniorManager,People&POrganization("P&O") - Greater New York leads the execution of core Human Resources processes withintheFashionboutiques in the market, as well asidentifiesopportunities for specific people strategies. TheSeniorManager, People&Organization is a key business partner to the Boutique Leadership Teams("BLT") inthe market,helping build their leadership skills and driving performance in a human driven way.Primarily based in the Saks New York boutique, theSeniorManager, P&O, will also support the Short Hills, Saks Greenwich, and Neiman Marcus Paramus boutiques. Our ideal candidate will be both hands on and strategic, drawing upon their passion for building relationships and experience in creating effective solutions while animating and bringing to life the priorities of the Business & People & Organization team within Fashion Retail

Employee Engagement
  • Focus on creating an inclusive culture that nurtures personal growth, contributing to collective progress. Embody and infuse CHANEL's competencies and behaviors with a concerted focus on well-being. Build and foster connections across all levels within theGreater NYBoutiquesbymaintaininga presence and displayinga genuinecuriosity about the Retail space, which will include 1:1 check-ins, round table discussions, and pulse checks. Partner withthe Market Senior Group Director, BLTand Education Team to onboard and integrate new team members.
Talent Development and Organizational Structure
  • SupporteachBLT in conducting career discussions with team members, highlighting developmental needs. Provide input on organizational structure, workforce planning, talentreviewsand succession planning in partnership withSenior Group Director, P&O - Fashion Retail Guide the annual compensation and performance review process for theour boutiques, providing direction, counsel, and support toeachBLT. Analyze trends andutilizethe insights gleaned in decision making related to various P&O priorities (i.e.diversity and well-being etc.).
Performance Management
  • Partner with the BLTin each locationto proactivelyidentifyopportunity areas and performance gaps. Support performance management byprovidingfrequent guidance to BLT (i.e.coaching, counseling, disciplinary actions, and exits). Ensure consistency inhandlingperformance matters and administration of processes, collaborating with BLT and P&O partners asneeded.
Recruitment
  • Champion and accelerate a culture of diversity andinclusion. Forecast hiring needs with BLT, particularly as it relates to peak seasons. Play an active role driving internal mobility Support the Talent Acquisition team in implementingsourcing strategies to build active pipeline, whichmay include organizing andleadinginperson recruitment events forlarge-scalehiring interview days/events, etc.
EmployeeRelations
  • Manage and resolve employee relations issuesin the marketby conductingtimely,effective, thorough, and objective investigations. Consult with the internalEmployee Relations /P&O Team/ Legal Team to ensure consistency inhandlingemployee relations issues. In collaboration withthe Benefitsteam, manageworkers'compensation issues, leaves of absence and accommodations.
Compliance, Policy & Procedure
  • Continuously build a knowledge of employment best practices, with specific knowledge of Federal/State employment application to include: business process, talent management and development, hiring, employee relations, policies, and procedures, change management, problem solving, meeting design, etc. Partner closely with Legal, Retail Operations,Asset Protection, Employee Relationsand Total Rewards to establish alignment and respond to inquiries.
You are energized by
  • Working in a highly collaborative, hands-on environment
  • Solving complex problems and brainstorming solutions.
  • Operating within ambiguity and feeling empowered to draw information from various sources to guide decision making.
  • Building strong relationships with business leaders to aid in a deeper understanding of business operations and connections to people.
  • Fostering a meaningful employee experience centered around inclusion, development, and connection.
What you will bring to the team
  • Strong communication skills (verbal and written), strong relationship building skills as well as the ability to influence and assess situations objectively.
  • Ability to use discretion and independent judgment.
  • Prior HR experience within a Retail/Wholesale environment preferred, with a passion for working regularly on-site in a retail environment.
  • Employee relations experience.
  • Strong detail orientation and ability to prioritize.
  • Comfort with HRIS systems (such as Workday) and performing basic analysis in Excel.
Position Logistics
  • 7 + years of core HR (HR Generalist) experience required
  • Bachelor's degree in related field required.
  • Ability to be in-boutique three (3) or more days per week. The structure will typically consist of 2 days Saks NY with alternating days in the Short Hills, Saks Greenwich, and Neiman Marcus Paramus boutiques though the exact time in each location will fluctuate based on business needs.
Compensation
  • Theanticipatedbasesalary range for this position is$87,500 through $140,000. Base salary isonecomponentofthe total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components will include bonus potential,benefits,and/orperks.
Benefits and Perks
  • Wellbeing resources include dedicated paid time off forwellbeing:2-weekAugust Office Closureand a Wellbeing fund
  • Family and care giving benefits (inclusive ofparental leave, fertilitysupport,MilkStork,and Care.com Membership)
  • Generous paid time off policies to include vacation, holiday, sick and volunteer days
  • 401Kand otherincentives
  • Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
  • Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
Additional Information

Chanel is a private company whose values are grounded in creatingconditionsfor people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:

Diversity and Inclusion
  • At CHANEL, we are intentional in promoting Diversity & Inclusion. We fosterrespect,empathy,anddignity forall.Webelievestronglythat the diversity of our people across the full spectrum of human differences is essential toourorganizationandthe connections we have with each other and our clients.
  • We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.
Chanel Community
  • CHANEL Community empowers our employees to channel theirpassions,talentsandsense of purpose to contribute to and learn from our communities.
  • Employees are encouraged to take time off annually to volunteer throughCHANELCommunity.CHANEL also matches employee donations to select charitable organizations.
Sustainability
  • CHANEL Mission 1.5° is our climate action plan. It is focused ontransformingthebusinessin line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsiusabovepreindustriallevels.
  • Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.
Arts and Culture
  • We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creativetalent.USsupport currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.
Fondation Chanel
  • Since 2011, Fondation CHANEL's mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around theworld,impactingovera million women and girls in its first 10 years.
  • For more information, please navigate to the Fondation Chanel website here
Career and Leadership Development
  • We have dedicated in-house teams focused on supporting the onboarding ofemployees,developingleadership skills via custom programs like Imagine Chanel People and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.

*Chanel, Inc. benefits andperksare dependent on eligibility and subject to modification by Chanel at any time.

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