Chanel Alterations Specialist, Boca Raton

Chanel; Boca Raton (FL); On-site; USD 38,572 - 48,216; Full time

Benefits offered by this job

Wellbeing resources

Family and care benefits

Generous paid time off

401K and incentives

Healthcare coverage

Life insurance

Job summary

CHANEL Boca Raton is seeking an Alterations Specialist to produce high-quality altered merchandise within set timeframes. You will deliver exceptional service, manage client relationships, and coordinate with boutique staff to ensure precise alterations of luxury garments.

The role requires extensive fabric and sewing technique knowledge, strong attention to detail, and the ability to work with clients to advise on styling and fit.

Qualifications

• Minimum high school diploma.
• Minimum 5 years of alterations experience in luxury retail.
• Strong knowledge of fabrics and sewing techniques.
• Able to lift 15 lb and work flexible schedule.
• Excellent client service and communication skills.

Responsibilities

• Alter and repair client garments including hemming, mending, taking in/out seams.
• Fit garments on clients to determine alterations.
• Maintain organization of client pieces.
• Interact with clients to suggest styling and fitting advice.

Skills

Excellent communication

Client experience passion

Team collaboration

Attention to detail

Education

High School Diploma

Tools

Sewing techniques

Fabric knowledge

Job description

Alterations S pe cialis t, Boca Raton

At CHANEL , we are focused on creating an in cl usive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the per spe ctive, experience, and potential you could bring to CHANEL .

About the role :

We are looking for an Altera tions S pe cialis t who will be responsible for producing high quality, altered merchandise within established time frame standards. They will play a vital role in providing excellent service, while establishing and maintaining customer relationships, and working effectively with the ass ociate s and management team in the boutique. CHANEL requires spe cific skills for its altera tions work due to the intricacy of the material used . Spe cifically, the chains that are often in our product, the substantial tweeds and delicate silks used etc that require a high organization and strong attention to detail to ensure that all projects are executed accurately and efficiently.The Altera tions S pe cialis t will work alongside a diverse and dynamic team and reports to the Operation Manger.

What impact you can create at CHANEL :

• Uphold production standards to deliver the ultimate CHANEL experience to the cl i en t
• Properly fit each garment with cl i en t(s) with the ability to alter a wide range of garments
• Organize and maintain cl i en t owned pieces in line with CHANEL expectations
• Ability to interact with cl i en ts to suggest styling and fitting advice
• Maintain a up to date knowledge of the altera tion techniques spe cific to CHANEL , in cl uding fabrication and styling of luxury garments
• Ensuring that sewing machines and other equipment are in proper working order
• Build positive team relationships throughout the boutique to inspire trust and teamwork
• Altering or repairing cl i en ts' garments and other arti cl e s, which in cl udes hemming, mending, lengthening, as well as taking in and letting out seams
• Fitting garments on cl i en ts to determine how the altera tions s hould be done
• Constructing garments and other arti cl e s according to cl i en ts' spe cifications and preferences
• Labeling cl i en ts' garments and arti cl e s and recording the altera tions required
• Communicating with cl i en ts to determine their spe cifications, needs, and preferences
• Using irons and pressing machines to erase the creases on garments and other arti cl e s

You are energized by:

• The history and heritage of the House of CHANEL
• Demonstrating your strong technical background in spe cialty skills, such as leather, knits, double-face, beading, fine tailoring, buttonholes, etc.
• Your strong attention to detail
• Being truly service minded
• Working in a team-focused environment and a desire to collaborate effectively

What you will bring to the team:

• Ability to thrive in a team environment and work collaboratively
• Understanding of, and p ass ion for cl i en t experience
• Excellent communication skills
• Foreign language skills are preferred but not required
• P ass ion for the House of CHANEL , its history, product offerings, and commitment to social and cultural initiatives
• Curiosity and desire to learn and grow professionally within the world of CHANEL

Position Logistics:

• Previous altera tions experience in a luxury retail environment of a minimum 5 years of related experience preferred
• Sound knowledge of various fabrics and sewing techniques
• Ability to work under time constraints
• Effective communication skillsExceptional cl i en t service skills
• Detail oriented
• Minimum High School Diploma
• Ability to lift 15 lb.
• A flexible schedule with the ability to work late nights, weekends, and some holidays
• Heart of House:Requires in-store presence to facilitate the opening and cl osing of the boutique; the receiving of inventory; shipping of product to support sales to ensure optimal cl i en t service

*CHANEL, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate .

Compensation:

• The anticipated base salary range for this position is $27.70 through $35.00. Base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] in cl ude bonus potential, benefits, and/or perks .

Benefits and Perks:

• Wellbeing resources in cl ude dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund
• Family and care giving benefits (in cl usive of parental leave, fertility support, MilkStork , and Care.com Membership)
• Generous paid time off policies to in cl ude vacation, holiday, sick and volunteer days
• 401K and other incentives
• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spe nding Accounts (Health Care & Dependent Care), Health Savings Account and Employee Ass is tance Program
• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking

Additional Information:

CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:

Diversity and In cl usion:

• At CHANEL , we are intentional in promoting Diversity & In cl usion. We foster re spe ct, empathy, and dignity for all . We believe strongly that the diversity of our people across the full spe ctrum of human differences is essential to our organisation and the connections we have with each other and our cl i en ts.
• We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, in cl usive, and equitable community aligned with the values and missions of the communities they support.

CHANEL Community:

• CHANEL Community empowers our employees to channel their p assions, talents, and sense of purpose to contribute to and learn from our communities.
• Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.

Sustainability:

• CHANEL Mission 1.5° is our cl i mate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on cl i mate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.
• Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.

Arts and Culture:

• We are committed to extending our legacy of cultural engagement. Global support in cl udes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent . US support currently in cl udes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.

Fondation CHANEL :

• Since 2011, Fondation CHANEL 's mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.
• For more information, please navigate to the Fondation CHANEL website here .

Career and Leadership Development:

• We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine CHANEL People, Heart of Leadership and group and individual coaching, and blended online and live cl ass es offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.

* CHANEL , Inc. benefits and perks are dependent on eligibility and subject to modification by CHANEL at any time.