CES Operations Analyst

NFI Industries; Atlanta, Northern (GA, KY); Hybrid; USD 77,000 - 94,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k Plan

Wellness Program

Life Insurance

Paid Time Off

Paid Parental Leave

Job summary

NFI Industries is seeking an Operations Support Analyst in Atlanta for improving performance through KPI reporting, analytics and cross-functional support. The role focuses on creating and delivering reports, supporting financial reviews, and ensuring customer compliance across distribution operations.

Required is a strong background in distribution/logistics, warehouse processes, and Excel data analysis. A base salary around $85,000 with a discretionary 5% bonus is offered, plus comprehensive

Qualifications

• 3+ years in distribution/logistics and 3+ years in business process/systems analysis.
• Bachelor’s degree in SCM or logistics is an asset or equivalent.
• Strong Excel and MS Office abilities with data analysis experience.

Responsibilities

• Assist managers in creating a more productive, cost-effective and profitable business unit.
• Lead projects for operational functions and support cross-functional initiatives.
• Identify operational efficiencies across functions and locations.
• Set up KPI reports and report up to management.
• Prepare KPI scorecards for monthly and quarterly reviews.
• Perform statistical analysis and provide reporting tools and presentations.
• Maintain current SOPs, work instructions and training materials.
• Develop and implement continuous improvement initiatives.
• Contribute to solutions for new and existing customers.
• Analyze business reports and create metrics for distribution area.

Skills

Analytical thinking

Excel expert

Cross-functional collaboration

Effective communication

MS Office proficiency

SQL basics

Problem solving

Time management

Education

Bachelor’s Degree in Supply Chain Management or Logistics

Tools

Manhattan WMOS

Maves 3PL software

SQL

Job description

Overview

The Operations Support Analyst will evaluate and enhance business performance through analyzing performance issues, business application systems and or processes and provide solutions. This position will create and deliver reports and presentations and provide support during the financial review processes. Compile and report on a variety of KPI reports. The Operations Support Analyst will interface with internal and external partners and will support the site by enhancing, ensuring, and validating customer compliance.

Schedule: 1st Shift

Responsibilities

• Assist managers in creating a more productive, cost-effective, and profitable business unit(s).
• Serve as project lead for all operational functions and or assists in projects as needed.
• Support all functions/managers in identifying operational efficiencies
• Set KPI reports up and reporting up for locations within area.
• Prepares customer KPI scorecard information for monthly and quarterly business reviews.
• Perform statistical analysis, provide reporting and reporting tools, presentations and work with manager to determine most cost effective solutions and aid in the implementation.
• Ensure business SOP’s, work instructions, and other training materials are kept current.
• Identify, recommend, and assist in the implementation of continuous improvement initiatives.
• Participate in the development an implementation of solutions for new and existing customers
• Proactively work with the business and customers to solve problems and improve processes.
• Produces various weekly and monthly reports for Senior Director and/or management team.
• Analyze business reports and creates metrics within distribution area.

Qualifications

• At least 3+ years’ experience in distribution/logistics and at least 3+ years’ business process/systems analysis experience.
• Bachelor’s Degree in Supply Chain Management and or Logistics an asset or equivalent
• Broad and detailed knowledge of the business processes used in a warehouse environment
• Warehouse Management Systems (WMS) experience (Manhattan WMOS preferred)
• Basic understanding of SQL preferred
• Experience in Maves 3PL business software helpful
• Ability to work collaboratively and seamlessly as part of a cross functional team
• Results and detail oriented with excellent analytical and decision making ability
• Process driven with the ability to recommend and implement changes to improve processes and increase efficiency
• Understanding disciplines: customer service, receiving, put-away, picking, shipping, inventory management, etc.
• Proficient in MS Office-need to be an expert in Excel.
• Strong analysis and decision making capability
• Strong communication skills – both written and verbal
• Ability to present information in a formal setting.
• Must be proactive and able to work independently.
• Ability to travel within the GTA and across Canada, up to 20%
• Ability and availability to work extended hours including nights, weekends and potentially holidays as needed by the customer.

We are excited to share the base salary range for this position is $85,000.00. This position is also eligible for an annual discretionary bonus, targeted at 5%. NFI takes into consideration applicants' qualifications, experience, education, geographic location, when determining a starting rate of pay.

Employees are also eligible for a robust benefit program, which includes Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Paid Time Off, and Paid Parental Leave, among other benefit plan options.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

LA County Applicants: The Company will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws.