Certified Veterinary Technician

Petco; Greenfield (WI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health and financial benefits

401(k)

Incentives

PTO

Job summary

Petco is seeking a Veterinary Technician to provide quality care to patients at Vetco Total Care hospitals in Greenfield, Wisconsin. This role involves assisting veterinarians with appointments, maintaining patient medical records, and providing exceptional customer service. Candidates should have requisite education for credentialing and at least one year of experience in a veterinary setting.

The position emphasizes teamwork and compassion, contributing to the overall well-being of pets and satisfaction of clients.

Qualifications

• College or college-equivalent education as required for a credentialed Veterinary Technician.
• Minimum of one year of experience in a veterinary practice.
• Ability to maintain professionalism in emotional situations.

Responsibilities

• Provide excellent veterinary care to patients and customer service to clients.
• Assist the veterinarian in appointments and treatments.
• Schedule appointments and maintain patient records.
• Participate in training new staff members.

Skills

Excellent written and verbal communication skills

Compassion

Team player

Telephone and computer skills

Education

Credentialed Veterinary Technician education

At least one year of experience in a veterinary practice

Job description

Introduction

Want to help pets live their best lives? We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Petco Core Values

• Pet First – Protect & Empower. All pets should live their best life. We put the needs of pets and pet parents at the center of everything we do.
• Foster the Fun – Connect & Bond. Our passion for pets brings us together. We celebrate the journey of pet parenthood through district experiences, products, and services.
• Let’s Go! Own & Commit. We are stronger as one Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.

About Petco

We’re proud to be "where the pets go" to find everything they need to live their best lives for more than 60 years— from their favorite meals and toys, to trusted supplies and expert support from people who get it. We believe in the universal truths of pet parenthood and are here for it. Every tail wag, every vet visit, every step of the way. Petco has 29,000+ employees, 1,500 stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We support thousands of local animal welfare groups nationwide and have helped find homes for approximately 7 million animals through in‑store adoption events.

Position Purpose

The purpose of this Veterinarian Technician position involves providing excellent veterinary care to Vetco Total Care full‑service hospital patients and phenomenal customer care to their owners. Veterinary Technicians represent the mission and values to all clients and partners, set the tone for the technical and customer support team, and foster cohesion and motivation within the hospital partners.

Essential Job Functions

• Greet clients and patients arriving for appointments or walk‑ins, escort them into an exam room, obtain weight and vital signs, record them in the electronic medical record, and begin documentation of the patient visit.
• Assist veterinarian with routine and emergency appointments, surgery, dentistry, and euthanasia, taking direct supervision from the veterinarian(s), the Hospital Office Manager, or Hospital Leader on Duty.
• Perform patient restraint, obtain and process laboratory samples, handle and dispense medications under the veterinarian’s direction, and maintain the electronic medical record.
• Schedule appointments, communicate with and educate clients, relay test results to doctors and clients, maintain and update inventory as well as client/patient records, and manage accounts receivable.
• Prepare patients for surgical and dental procedures, safely support induction and monitoring of anesthetized patients—including checking and recording vital parameters—monitor during recovery, and prepare them for discharge to owner or transfer to an overnight care facility as needed.
• Provide in‑hospital treatments for sick patients including injections, oral medications, and intravenous therapies; keep patients clean, hydrated, and fed as directed; safely walk canine patients when necessary for elimination.
• Participate in training of new staff members and general dissemination of knowledge as required.
• Maintain a clean hospital environment; perform regular cleaning based on necessity and a pre‑determined maintenance schedule.

Other Duties and Responsibilities

• Perform additional duties as assigned.
• Provide backup phone and front desk support as needed.

Nature of Supervision

The Veterinary Technician takes direct supervision from veterinarians and the Hospital Office Manager or Hospital Leader on Duty. Overall direction is from the Hospital Office Manager.

Planning and Problem Solving

The Veterinary Technician ensures day‑to‑day hospital operations are efficient and provide an optimal experience for patients and clients.

Impact

This position contributes to the growth of a productive practice while maintaining high‑quality standards of care. By fostering a cohesive, well‑trained, and motivated technical team, the role supports employee retention, patient well‑being, and customer satisfaction.

Supervisory Responsibility

This position has no immediate supervisory duties.

Education/Experience

• College or college‑equivalent education completed as required for becoming a credentialed Veterinary Technician in the state where the hospital is located.
• At least one year of previous experience as a Veterinary Technician or working in a veterinary practice.
• Excellent written and verbal communication skills.
• Compassion and the ability to maintain a professional attitude during emotional and stressful situations.
• Telephone and computer skills.
• Team player willing to learn new techniques, offer creative ideas, and accept change.

Work Environment

The majority of job duties are conducted in the Vetco Total Care full‑service hospital. The position requires bending, kneeling, lifting (up to 30 pounds where necessary), and standing for long periods. Much of the time is spent in direct contact with clients and their pets.

Contacts

Regular communication with clients, veterinary specialists, and companies that provide products and/or services used by the practice.

Benefits

For a detailed overview of Petco Total Rewards, including health and financial benefits, 401(k), incentives, and PTO, please visit the Petco benefits page.

Equal Opportunity

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.