Certified Shift Manager

McDonald's; Lewiston (ME); Presencial; USD 24 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Vision insurance

Dental insurance

Short-term disability insurance

Long-term disability insurance

Vacation time

Earned Paid Leave

401(k) retirement plan

Free meals while working

College tuition assistance

High school diploma completion program

English-language learning opportunites

Career advising

Free uniforms

Employee referral bonus opportunities

Flexible scheduling

Walk-in interviews

Resumo da oferta

McDonald’s franchise in Lewiston, ME is hiring a Certified Shift Manager to lead shifts, deliver fast and friendly service, and uphold McDonald’s standards of quality, service, and cleanliness. You will mentor crew and other managers while driving targets and safety, quality, and efficiency.

Walk-in interviews welcome on select days, with training and growth opportunities provided. Salary range reflects $17.25–$23.00 per hour starting rate, with actual starting pay based on experience and

Qualificações

• Leadership and team supervision experience.
• Strong communication with crew and management.
• Commitment to customer service excellence.

Responsabilidades

• Oversee assigned shifts and provide leadership to crew members and managers.
• Ensure fast, accurate, and friendly service while maintaining Quality, Service, and Cleanliness.
• Coach and support crew during shifts and communicate with the next shift manager.
• Achieve restaurant targets and help departments meet goals.
• Monitor safety, inventory, and profitability; manage crew deployment and break schedules.
• Encourage performance and teamwork; handle customer concerns professionally.
• Train new team members; follow cash-handling and security procedures.
• Complete shift-management and administrative tasks as needed.

Conhecimentos

Leadership

Communication

Customer service

Training

Descrição da oferta de emprego

Certified Shift Manager

Pay Range: $17.25 to $23.00 per hour

The actual starting rate offered will be based on factors such as management experience, certifications, qualifications, availability, and the staffing needs of the restaurant.

By joining our team, you will be part of an organization where the owners, Director of Operations, Area Supervisors, and General Managers all began as crew members. We provide the tools, training, and resources you need to grow with us.

This posting is for a position with an independently owned and operated McDonald’s franchise.

Benefits May Include:

• Health insurance

• Vision insurance

• Dental insurance

• Short-term disability insurance

• Long-term disability insurance

• Vacation time

• Earned Paid Leave

• 401(k) retirement plan

• Free meals while working

• College tuition assistance

• High school diploma completion program

• English-language learning opportunities

• Career advising

• Free uniforms

• Employee referral bonus opportunities

• Flexible scheduling

• Walk-in interviews available most days from 8:00–11:00 a.m. and 2:00–4:00 p.m.

Build Your Future With Us

We are hiring experienced and motivated Certified Shift Managers.

You will have access to training and development opportunities designed to help you strengthen your leadership skills and continue advancing your career. We offer educational assistance and programs to help employees achieve their personal and professional goals.

We also offer flexible scheduling to help employees balance work with the other important parts of their lives.

Position Responsibilities

As a Certified Shift Manager, you will oversee assigned shifts and help ensure that every customer receives fast, accurate, and friendly service. You will provide leadership to crew members and other managers while maintaining outstanding Quality, Service, and Cleanliness.

Responsibilities may include:

• Supervising food-safety and cleanliness procedures to ensure McDonald’s standards are met

• Providing direction, coaching, and support to crew members during assigned shifts

• Communicating effectively with crew members and the next shift manager

• Achieving restaurant targets during assigned shifts

• Helping restaurant departments meet their goals

• Monitoring safety, security, inventory, and profitability

• Managing crew deployment and break schedules during assigned shifts

• Encouraging strong performance and teamwork

• Providing exceptional customer service

• Ensuring quality food production

• Training new team members on essential job duties

• Addressing customer concerns professionally

• Following cash-handling and security procedures

• Completing assigned shift-management and administrative tasks

This job posting provides general information about the Certified Shift Manager position and is not a complete job description. Employees may perform additional responsibilities based on the operational needs of the restaurant.

This McDonald’s restaurant is locally family owned and operated. Our organization takes pride in the quality of our operations, our employees, and our facilities.

Employment decisions are made without regard to legally protected characteristics. Reasonable accommodations are available to qualified applicants and employees as required by law.

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [e-mail] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.