Certified Pharmacy Technician (CPhT)
Moss Consulting HR Services
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Benefits offered by this job
Job summary
Val Vista Pharmacy in Gilbert, AZ is seeking an experienced Certified Pharmacy Technician to join our high-volume independent pharmacy. The role focuses on prescription processing, patient and provider communication, insurance troubleshooting, and supporting daily workflow with accuracy and professionalism.
The ideal candidate has 1+ year of community pharmacy experience, an active AZ technician license, and CPhT with PTCB.
Qualifications
- Active Arizona Pharmacy Technician license in good standing.
- Current CPhT credential, including PTCB certification.
- Minimum 1 year of community pharmacy technician experience.
- Experience processing prescriptions in a pharmacy management system.
- Strong prescription data-entry and pharmacy math skills.
- Excellent attention to detail and commitment to accuracy.
- Strong written and verbal communication skills.
- Ability to communicate professionally with patients and healthcare providers.
- Ability to troubleshoot problems and appropriately elevate issues.
- Ability to prioritize and work efficiently in a high-volume environment.
- Dependable attendance and consistent follow-through.
- Comfort using computers and learning new pharmacy technology.
- Ability to stand for extended periods and perform the physical duties associated with pharmacy operations.
- Ability to successfully complete required background screening and drug testing.
Responsibilities
- Enter and process new and refill prescriptions accurately and efficiently.
- Review prescription information for completeness and identify issues requiring pharmacist review.
- Communicate professionally with patients, prescribers, and healthcare offices by phone and electronically.
- Resolve insurance rejections and other prescription-processing issues.
- Prepare, count, package, label, and stage prescriptions for pharmacist verification.
- Assist patients with prescription pickup and point-of-sale transactions.
- Coordinate prescription pickup, shipping, and other fulfillment needs.
- Maintain accurate patient, prescription, and provider information within the pharmacy system.
- Assist with inventory, medication ordering, stocking, and expiration-date management.
- Complete required documentation accurately and contemporaneously.
- Follow established pharmacy policies, procedures, security requirements, quality standards, and applicable pharmacy regulations under pharmacist supervision.
- Protect patient confidentiality and comply with HIPAA requirements.
- Identify workflow issues and communicate them promptly to the appropriate pharmacist or manager.
- Support other areas of the pharmacy as needed and contribute to an efficient, team-oriented workflow.
Skills
Education
Tools
Job description
Pay $22.00 - $25.00 per hour
Pay $22.00 - $25.00 per hour
Schedule Monday-Friday, daytime hours; no nights or weekends
Expected Hours 40 hours per week
Work Location In person - Gilbert, AZ 85297
Val Vista Pharmacy is a locally owned independent pharmacy specializing in personalized prescription services and custom compounded medications. We work closely with patients and healthcare providers to deliver responsive service, accurate prescriptions, and customized pharmacy solutions. Our team operates in a fast-paced environment where accuracy, communication, teamwork, and exceptional patient service are essential.
Position Overview Val Vista Pharmacy is seeking an experienced Certified Pharmacy Technician to join our pharmacy team. This position is primarily focused on prescription processing, patient and provider communication, prescription fulfillment, insurance troubleshooting, and supporting the daily workflow of a high-volume independent pharmacy. We are looking for someone with community pharmacy experience who can work efficiently and accurately, communicate professionally with patients and providers, and take ownership of responsibilities without requiring constant follow-up.
- Enter and process new and refill prescriptions accurately and efficiently.
- Review prescription information for completeness and identify issues requiring pharmacist review.
- Communicate professionally with patients, prescribers, and healthcare offices by phone and electronically.
- Resolve insurance rejections and other prescription-processing issues.
- Prepare, count, package, label, and stage prescriptions for pharmacist verification.
- Assist patients with prescription pickup and point‑of‑sale transactions.
- Coordinate prescription pickup, shipping, and other fulfillment needs.
- Maintain accurate patient, prescription, and provider information within the pharmacy system.
- Assist with inventory, medication ordering, stocking, and expiration‑date management.
- Complete required documentation accurately and contemporaneously.
- Follow established pharmacy policies, procedures, security requirements, quality standards, and applicable pharmacy regulations under pharmacist supervision.
- Protect patient confidentiality and comply with HIPAA requirements.
- Identify workflow issues and communicate them promptly to the appropriate pharmacist or manager.
- Support other areas of the pharmacy as needed and contribute to an efficient, team-oriented workflow.
- Active Arizona Pharmacy Technician license in good standing.
- Current Certified Pharmacy Technician (CPhT) credential, including PTCB certification.
- Minimum one (1) year of community pharmacy technician experience.
- Experience processing prescriptions in a pharmacy management system.
- Strong prescription data‑entry and pharmacy math skills.
- Excellent attention to detail and commitment to accuracy.
- Strong written and verbal communication skills.
- Ability to communicate professionally with patients and healthcare providers.
- Ability to troubleshoot problems and appropriately elevate issues.
- Ability to prioritize and work efficiently in a high-volume environment.
- Dependable attendance and consistent follow-through.
- Comfort using computers and learning new pharmacy technology.
- Ability to stand for extended periods and perform the physical duties associated with pharmacy operations.
- Ability to successfully complete required background screening and drug testing.
- Three (3) or more years of community pharmacy experience.
- Independent pharmacy experience.
- Compounding pharmacy experience.
- PioneerRx experience.
- Experience communicating directly with prescriber offices.
- Experience with prescription shipping and fulfillment.
- Familiarity with compounded medications and cash‑pay pharmacy workflows.
- Works accurately without sacrificing efficiency.
- Takes ownership of tasks through completion.
- Communicates clearly when an issue needs attention.
- Provides excellent service to patients and providers.
- Maintains professionalism during high-volume periods.
- Works collaboratively rather than focusing only on assigned tasks.
- Adapts well to changing workflows and new technology.
- Looks for ways to improve efficiency and patient service.
- 100% employer‑paid health insurance for employee and children.
- Dental insurance.
- Vision insurance.
- Prescription drug insurance.
- 401(k).
- 3% employer 401(k) contribution.
- Profit sharing.
- Paid time off.
- Paid sick time.
- Paid training.
- Employee discount.
- $100 monthly Perfect Attendance Bonus.
- Monday-Friday daytime schedule.
- No nights or weekends.
- Locally owned independent pharmacy.
- Work directly with patients and healthcare providers.
- Collaborative team environment.
- Exposure to both traditional and customized pharmacy services.
- Opportunity to grow as the pharmacy continues to expand.
- Emphasis on quality, accountability, patient care, and continuous improvement.
Job Type: Full-time
Experience: Community Pharmacy - 1 year (Required)
License/Certification: Arizona Pharmacy Technician License and CPhT certification (Required)
Shift Availability: Day Shift (Required)
Ability to Commute/Relocate: Gilbert, AZ 85297 (Required); candidates relocating must relocate before starting work.
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