Certified Pharmacy Technician

Hy-Vee Inc; Iowa Falls (IA); On-site; USD 36,000 - 52,000; Full time

Job summary

Hy-Vee seeks a Certified Pharmacy Technician with Immunizations certification to support pharmacists in prescription preparation and to administer vaccines where allowed by law. You will assist with insurance processing, customer service, and inventory in a fast-paced retail pharmacy.

The role requires a high school diploma, active pharmacy technician certification, and CPR/immunization credentials; prior experience is preferred.

Qualifications

• High school diploma or equivalent.
• Licensed as a Pharmacy Technician with active certification.
• CPR and Immunization Certification required; renewals to keep active.
• Previous pharmacy technician or clerk experience preferred.
• Vaccination certification as required by law where applicable.

Responsibilities

• Provide prompt, friendly customer service at the counter.
• Assist pharmacists with prescription processing and insurance steps.
• Accept new prescriptions and refills under supervision.
• Contact doctors for refills as needed and verify patient information.
• Assist in preparing prescriptions and labeling for dispensing.

Skills

Customer service

Analytical thinking

Arithmetic calculations

Professional communication

Discretion with patient data

Education

High school diploma

Certified Pharmacy Technician license

CPR and Immunization Certification

Job description

Job Description

Professional License/Certification Required

Job Title: Pharmacy Technician, Certified, with Immunizations

Department: Pharmacy

FLSA: Hourly

Revision Date: 07/2026

About Hy-Vee

At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

The Role and Why It's Important

Our Certified Pharmacy Technicians with Immunization certification bring an additional layer of care and service to our patients, supporting pharmacists in prescription preparation and distribution while also administering vaccines as allowed by law. In this role, you'll assist with everything from prescription processing and insurance billing to customer service and inventory, all while maintaining the highest standards of confidentiality and compliance. If you are detail-oriented, passionate about helping people, and ready to make a meaningful impact on patient health, we'd love to have you on our team.

What You'll Do

• Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and making every interaction a positive one
• Handle customer inquiries that do not require a pharmacist's expertise and judgment
• Accept new written prescription orders and telephoned refill requests at the discretion of the supervising pharmacist
• Contact doctor's offices to take or request refill prescriptions as needed
• Gather and maintain accurate patient information required to prepare prescriptions
• Assist pharmacists in preparing prescription drug products for dispensing
• Prepare and affix labels to prescription containers and prepare prescriptions to be mailed
• Prepare and submit insurance claims and assist with third-party insurance billing and troubleshooting
• File prescriptions after they have been dispensed and report any medication errors to appropriate personnel
• Order, check in, and stock pharmacy supplies and log invoices as necessary
• Perform cash transactions accurately
• Administer vaccines as allowed by law in accordance with CPR and Immunization Certification requirements
• Maintain the cleanliness of the pharmacy and dispensing area
• Maintain the confidentiality of customers' private medical information in accordance with HIPAA
• Adhere to all statutes and regulations pertaining to a pharmacy technician
• Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment
• Assist in other areas of the store as needed and take on special projects as assigned
• Maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines
• Report to work when scheduled and on time

Your Skills

• Apply logical and scientific thinking to solve problems involving both abstract and concrete variables
• Perform arithmetic, algebraic, and geometric calculations accurately
• Compose original correspondence, follow technical manuals, and evaluate technical data
• Counsel and advise customers and interact professionally with patients, healthcare providers, and team members
• Maintain a high level of discretion and integrity when handling confidential patient information

Reporting Relationships

• Store Director
• Store Manager
• Assistant Store Director
• Assistant Managers of Health Wellness Home, Store Operations, and Perishables
• Pharmacy Manager
• Staff Pharmacists

Education and Experience

• High school diploma or equivalent required
• Certified as a licensed technician through a certified national program required; must maintain continuing education requirements to keep license active
• CPR and Immunization Certification required; must maintain continuing education requirements to keep certification active
• Previous experience as a pharmacy technician or pharmacy clerk preferred
• Vaccination certification as required by law where applicable

Physical Requirements

• Ability to frequently stand and walk throughout a shift in the pharmacy and dispensing area, including extended periods at a pharmacy counter or workstation while filling and processing prescriptions
• Ability to count, pour, package, and label medications, and fill prescriptions under pharmacist supervision, in accordance with state and federal pharmacy regulations
• Exposure to bloodborne pathogens and sharps (needles, lancets) associated with pharmacy operations and, where certified, immunization administration
• Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties

Working Environment

This is a fast‑paced role in a retail pharmacy where you will handle multiple tasks throughout your shift including filling prescriptions, answering the telephone, and assisting customers. There is occasional exposure to hazardous chemicals or solvents during compounding, including chemotherapy drugs. This pharmacy handles and prepares hazardous drugs; personnel of reproductive capability should be aware that exposure may cause acute and chronic effects, and that following all pharmacy policies and procedures is essential to minimizing risk. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.

Employment is contingent upon the successful completion of a pre employment drug screen.