Certified Pharmacy Tech

Hyvee.io; Omaha (NE); On-site; USD 25,000 - 33,000; Full time

Job summary

Hy-Vee is seeking a Certified Pharmacy Technician to join our retail pharmacy team in a fast-paced setting. You will assist pharmacists with prescription processing, insurance billing, customer service, and inventory while maintaining the highest confidentiality and compliance standards.

Responsibilities include handling new prescriptions, refills, patient information, labeling, and packaging. Night and weekend shifts are required as part of the role.

Qualifications

• High school diploma or equivalent required.
• Certified as a licensed technician through a certified national program; license must be active.
• Vaccination certification required if administering vaccines.

Responsibilities

• Greet customers with a friendly, helpful demeanor and provide prompt service.
• Assist pharmacists with prescription processing, insurance billing, and dispensing support.
• Collect and maintain accurate patient information for prescriptions.
• Prepare prescription labels and containers; assist with mailing prescriptions.
• Support with third-party insurance billing and troubleshooting as needed.
• Maintain confidentiality and comply with state and federal pharmacy regulations.

Skills

Customer service

Attention to detail

Discretion

Professional communication

Education

High school diploma

Licensed Pharmacy Technician

Vaccination certification

Job description

Additional Considerations (if any)

Night & Weekend Shifts Required - At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description

Job Title: Pharmacy Technician, Certified

Department: Pharmacy

FLSA: Hourly

Revision Date: 07/2026

About Hy-Vee

At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.

The Role and Why It's Important

Our Certified Pharmacy Technicians play a critical role in the health and wellbeing of our customers, supporting pharmacists in the preparation and distribution of prescription medications with accuracy, professionalism, and care. In this role, you'll assist with everything from prescription processing and insurance billing to customer service and inventory, all while maintaining the highest standards of confidentiality and compliance.

If you are detail-oriented, passionate about helping people, and ready to grow your pharmacy career, we'd love to have you on our team.

What You'll Do

No two shifts are exactly the same, but here's what you can expect:

• Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and making every interaction a positive one
• Handle customer inquiries that do not require a pharmacist's expertise and judgment
• Accept new written prescription orders and telephoned refill requests at the discretion of the supervising pharmacist
• Contact doctor's offices to take or request refill prescriptions as needed
• Gather and maintain accurate patient information required to prepare prescriptions
• Assist pharmacists in preparing prescription drug products for dispensing
• Prepare and affix labels to prescription containers and prepare prescriptions to be mailed
• Prepare and submit insurance claims and assist with third-party insurance billing and troubleshooting

  Your Skills

  To be successful, you'll need to be able to:

  • Apply logical and scientific thinking to solve problems involving both abstract and concrete variables
  • Perform arithmetic, algebraic, and geometric calculations accurately
  • Compose original correspondence, follow technical manuals, and evaluate technical data
  • Counsel and advise customers and interact professionally with patients, healthcare providers, and team members
  • Maintain a high level of discretion and integrity when handling confidential patient information

  Reporting Relationships

  Accountable and Reports to: Store Director; Store Manager; Assistant Managers of Health Wellness Home, Store Operations, and Perishables; Pharmacy Department Manager; Staff Pharmacists

  Education and Experience

  • High school diploma or equivalent required
  • Certified as a licensed technician through a certified national program required; must maintain continuing education requirements to keep license active
  • Previous experience as a pharmacy technician or pharmacy clerk preferred
  • Vaccination certification required if administering vaccines, as required by law

  Physical Requirements

  • Ability to frequently stand and walk throughout a shift in the pharmacy and dispensing area, including extended periods at a pharmacy counter or workstation while filling and processing prescriptions
  • Ability to count, pour, package, and label medications, and fill prescriptions under pharmacist supervision, in accordance with state and federal pharmacy regulations
  • Exposure to bloodborne pathogens and sharps (needles, lancets) associated with pharmacy operations and, where certified, immunization administration
  • Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties

  Working Environment

  This is a fast-paced role in a retail pharmacy where you will handle multiple tasks throughout your shift including filling prescr