Certified Peer Support Worker

Bernalillo County; United States; On-site; USD 31,000 - 50,000; Full time

Job summary

Bernalillo County is seeking a Certified Peer Support Worker in Behavioral Health. The CPSW will assist peers through a helping relationship, promote respect and empowerment, and provide case management to support recovery and resilience.

The role includes coordinating with community resources, transporting clients to appointments, documenting case work, and maintaining confidentiality within a team environment. A valid NM Peer Support Certification is required.

Qualifications

• Associate's degree in a related field is required.
• Three (3) years of experience working in Behavioral Health environment.
• New Mexico Certification as a Peer Support worker is required.

Responsibilities

• Obtains information about clients to determine severity of substance misuse or mental health problems.
• Provides case management services for assigned clients.
• Assists clients in meeting goals in their Individual Service Plan.
• Supports clients in directing their own recovery and advocacy processes.
• Promotes coping skills and community living skills for clients.

Skills

Behavioral Health experience

Education

Associate's degree in a related field

Job description

Job Posting Title: Certified Peer Support Worker Department: Behavioral Health Location: 5901 ZUNI RD SE Pay Range: $22.81 - $36.01 Close Date: October 7, 2026

Employees at Bernalillo County enjoy the ability to team up with each other to build a high quality of life for our county residents, communities, and businesses. In addition to being an organization with a strong focus on work-life balance, building a culture of flexibility, learning, and belonging the County offers many benefits. Employees of Bernalillo County enjoy many thoughtful rewards such as, but not limited to generous leave accruals; career development opportunities; remote & flex-work options as appropriate; longevity pay; education assistance program; health benefits; lucrative retirement; and so much more.

The Certified Peer Support Worker (CPSW) assists peers through a helping relationship to promote respect, trust, warmth, and empower individuals to makes changes and decisions to enhance their lives. Assists peers and provides case management services in the process of recovery, to help build resilience, and provide hope that recovery is possible.

DUTIES AND RESPONSIBILITIES

• Obtains relevant information about clients through interview and case history to determine level of severity of substance misuse and/or mental health problems.
• Provides case management services for assigned clients based on needs identified and assists clients in following through with programs directed at treatment and/or rehabilitation.
• Assists clients in meeting goals established in Individual Service Plan.
• Assists clients in directing their own recovery and advocacy processes.
• Promotes client skills for coping with and managing symptoms, while facilitating use of natural support and enhancement of community living skills.
• Provides client activities that emphasize acquisition, development, and expansion of rehabilitation skills needed to move forward in recovery.
• Establishes and maintains contact with community agencies, resources and professional necessary for successful case management for clients.
• Transports clients to appointments and other service providers in the community.
• Documents case management process, maintain notes and complete records, forms and reports.
• Maintains ethical standards of practice, competence, conduct and integrity, confidentiality, responsibility to clients.
• Attends staff meetings and team conferences as assigned.
• May handle sensitive and/or confidential records, plans, documents, or decisions that require maintaining confidentiality of sensitive information.

*The above information is intended to outline the general nature and scope of the duties required for this position. It is not an exhaustive list and may vary depending on specific job assignments and responsibilities.

MINIMUM QUALIFICATIONS

• Associate's degree in a related field.
• Three (3) years of experience working in Behavior Health environment.
• NM Certification as a Peer Support worker is required.

*Any equivalent combination of related education and/or experience may be considered for the above requirements.

SUPPLEMENTAL INFORMATION SCREENING AND COMPLIANCE

• Successful completion of a post-offer employment medical examination and background investigation.
• Adherence to all County safety guidelines.
• Complete all FEMA training(s) assigned to this position.
• Possession of a valid New Mexico driver’s license by the date of hire and maintenance of a valid license while employed in this position.
• Complete required supervisor training, if applicable.
• Pursuant to the criminal history screening for Caregivers Act, Section 29-17-1 through Section 29-17-5 NMSA 1978, new hires at the Bernalillo County Behavioral Health Services facility will be required to complete a caregiver criminal history screening for all caregivers. Conviction of a disqualifying condition is cause for termination or sufficient reason not to hire if applicant has a disqualifying condition on their record at time of application.
• Upon hire must provide valid New Mexico Peer Support Certification.

WORKING CONDITIONS

• Duties are performed indoors in a temperature-controlled environment.
• Outdoor duties are sometimes required in performance of essential duties and worker is exposed to natural weather conditions while performing outdoor duties.
• Duties are performed on an even, usually dry surface, which may be concrete, tile, or carpet.
• Employee works with a select team without direct supervision and at times may work with a large group of people.
• Work hazards or potential work hazards include those of a treatment facility environment, with exposure to noise and dangerous situations that could involve serious bodily injury and other health hazards.
• Employee may be required to work flexible hours.

EQUIPMENT, TOOLS, AND MATERIALS

• Telephone, calculator, computer, fax machine, and copy machine are used in performance of essential job duties.
• Various forms of paperwork are handled in performance of essential job duties.
• May operate a county vehicle as assigned.