Certified Peer Support Specialist - Bronx/Brooklyn/Queens

Elevance Health; New York (NY); On-site; USD 33,062 - 48,216; Full time

Benefits offered by this job

Benefits package

Equity stock purchase

401k contribution

Job summary

Elevance Health in New York invites applications for a field-based Certified Peer Support Specialist. You will visit members in person across the Bronx, Brooklyn, and Queens, focusing on wellness and recovery, care coordination, and discharge planning education.

Role requires active peer/family support certification and 2+ years in health or behavioral health, with hybrid work expectations and standard company benefits.

Qualifications

• Requires AA/AS and minimum of 2 years of experience in health services or behavioral health field or in a peer support services role; or any combination of education and experience.
• Valid, active, certified recovery specialist/coach certification and/or peer/family support specialist certification required.
• Knowledge of care-coordination and case management concepts strongly preferred. BA/BS or MBA preferred.

Responsibilities

• Identifies opportunities for engagement of members and their families in forming a supportive, recovery network.
• Develops and implements provision of onsite psychiatric discharge planning education at Recovery and Resiliency sites.
• Collaborates with Stabilization Teams as a member advocate in discharge planning education, resolution of barriers, and service transitions.
• Acts as a resource for staff on decision making and problem solving.
• Initiates and maintains contact with assigned individuals and providers to determine member’s response to services.

Skills

Member engagement

Care coordination

Discharge planning

Recovery support

Education

AA/AS degree

Job description

Work location - Field

This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands‑on engagement.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law.

Position specific details

The successful candidate will be a New York Certified Peer Support Specialist and will be responsible for visiting with our members in person throughout the Bronx, Brooklyn, and Queens.

The Certified Peer Support Specialist (Wellness & Recovery Specialist) is responsible for care coordination and/or care management activities focused on the Wellness and Recovery of members.

Primary duties may include, but are not limited to:

• Identifies opportunities for engagement of members and their families in forming a supportive, recovery network.
• Develops and implements provision of onsite psychiatric discharge planning education at Recovery and Resiliency sites.
• Collaborates with Stabilization Teams as a member advocate in discharge planning education, resolution of barriers, and service transitions.
• Acts as a resource for staff on decision making and problem solving.
• Initiates and maintains contact with assigned individuals and providers to determine member’s response to services.

Minimum requirements

• Requires AA/AS and minimum of 2 years of experience in health services or behavioral health field or in a peer support services role; or any combination of education and experience, which would provide an equivalent background.
• Valid, active, certified recovery specialist/coach certification and/or peer/family support specialist certification required.

Preferred qualifications, skills and experiences

• Knowledge of care‑coordination and case management concepts strongly preferred. BA/BS or MBA preferred.

For candidates working in person or virtually in the below locations, the salary* range for this specific position is $23.31 to $34.97.

Location: New York

In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [e-mail] for assistance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.