Certified Peer Support Specialist

Phoenix Project Inc; North Carolina; Hybrid; USD 38,000 - 56,000; Full time

Job summary

Phoenix Project Inc. is seeking a Certified Peer Support Specialist to support beneficiaries through recovery-oriented services in their community and home settings.

You will collaborate with interdisciplinary teams, provide mentoring and counseling, and help clients access benefits and resources while modeling wellness and resilience.

Qualifications

• Certified in peer support and associated emergency response trainings.
• Ability to share lived experience to support and empower beneficiaries.
• Knowledge of recovery-oriented services and community resources.
• Ability to collaborate with program staff to assess growth and supervision needs.
• Ability to assist beneficiaries in navigating medical, social, and legal systems.

Responsibilities

• Direct, coordinate, and manage a comprehensive mental health program to ensure regulatory compliance.
• Provide education and training to clients and others involved in care planning.
• Offer therapeutic mentoring and supportive counseling.
• Monitor symptoms and assist with self-management and skill-building.
• Assist clients in accessing benefits, services, and community resources.
• Coordinate discharge planning and community re-entry across care levels.
• Maintain required documentation.

Skills

Peer Support Certification

WRAP Certification

CPR Certification

First Aid Certification

Lived Experience Sharing

Recovery-oriented care

Collaboration with QP

Community resource navigation

Wellness advocacy

Education

High School Diploma or College Degree

Job description

• Certified in Peer Support, WRAP, CPR and First Aid
• Ability to share lived experience to support, encourage and enhance a beneficiary’s treatment and recovery.
• Possess recovery-oriented skills and knowledge to provide peer support services.
• Ability to collaborate with the program QP to assess their own strengths and areas of growth and develop a supervision plan.
• Ability to collaborate with a beneficiary to explore and identify barriers to accessing community resources or treatment providers.
• Ability to model and mentor recovery values, attitudes, beliefs, and personal actions to encourage wellness and resilience for beneficiaries served and to promote a recovery environment in the community, residence, and workplace.
• Ability to explore with a beneficiary served, the importance and creation of a wellness identity through open sharing and challenging viewpoints.
• Ability to promote a beneficiary’s opportunity for personal growth by identifying teachable moments for building relationship skills to empower the beneficiary and enhance personal responsibility.
• Ability to model and share decision-making tools to enhance a beneficiary’s healthy decision-making process.
• Ability to provide examples of healthy social interactions and facilitate familiarity with, and connection to, the local community.
• Ability to recognize and appropriately respond to conditions that constitute an emergency including both physical and behavioral health crises utilizing the emergency response procedure of the employer.
• Ability to provide support to the beneficiary in navigating systems (medical, social services, or legal).
• Ability to promote self‑advocacy by facilitating each beneficiary’s learning about his or her human and legal rights and supporting the beneficiary while exercising those rights to support the empowerment of the beneficiary.

Additional Requirements

• Social Security Card
• Driver’s License
• High School Diploma or College Degree
• Vehicle Insurance Declaration

About the Company

The Phoenix Project Inc. mission is to advocate and support the under‑served population through behavioral and physical health services: Community Health Workers, Home Health Aides, Certified Nursing Assistants, and Certified Peer Support Services. The agency's staff will be responsible for helping patients and their families navigate and access community services including needed resources, and adopt healthy behaviors. Supporting providers and Case Managers through an integrated approach to care management and community outreach. Assisting individuals who have functional, physical, and/or mental impairments accomplish their daily activities. Individuals may require both personal care and home management assistance to be able to remain safely in their home settings. Empowering those with shared lived experiences to guide and support individuals on their unique recovery journey by modeling recovery values to encourage wellness and empowering individuals to meet their goals.

• The Peer Support Specialist primary responsibilities are to direct, coordinate, and manage the
• activities of a comprehensive mental health program and to ensure the program operates in full
• compliance with relevant laws, ensure accuracy of data; compliance with regulation; and identify
• operational efficiencies.
• The Peer Support Specialist will provide service activities to include the following interventions:
• Education and training of clients and others who have a legitimate role in addressing
• the needs identified in the Person-Centered Plan
• Preventive and therapeutic interventions designed for direct individual activities.
• Assist with skill enhancement or acquisition, and support ongoing treatment and functional gains.
• Develop interpersonal and community relational skills, including adaptation to home,
• school, work, and other natural environments.
• Therapeutic mentoring and Supportive Counseling
• Symptom monitoring and self-management of symptoms
• Inform the client about benefits, community resources and services.
• Assist the client in accessing benefits and services.
• Arrange for the client to receive benefits and services.
• Monitor service provision.
• Case management to arrange, link or integrate multiple services as well as assessment and
• reassessment of the client’s need for services Provide coordination of movement across
• levels of care, directly to the person/family, Referral linkage and Person-Centered
• Planning
• Coordinates discharge planning
• Coordinates community re-entry following hospitalization, residential services, and other
• levels of care.
• First Responder crisis response on 24/7/365 basis to consumers experiencing a crisis.
• Service coordination activities within the person-centered plan
• Skill building
• Daily and Community Living Skills
• Socialization skills
• Adaptation skills
• Symptom monitoring and management skills
• Education substance abuse
• Therapeutic mentoring
• Behavior and anger management techniques
• Additionally, the Certified Peer Support Specialist will be responsible for required documentation.