Certified Peer Support Specialist

Behavioral Health Services California; Long Beach (CA); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Long term disability insurance

Life insurance

AD&D

Employee Assistance Program

401K Plan

Paid Holidays

Floating Holiday

Paid Sick Time

Paid Vacation Time

Job summary

Behavioral Health Services California in Long Beach, CA is seeking a Certified Peer Support Specialist to join a multidisciplinary team.

You will draw on personal recovery experience to support clients, assist with intake, treatment planning, and discharge, and document notes in our EMR system.

The role emphasizes engagement with families and community resources, adherence to confidentiality, and collaboration with staff to promote empowerment.

Qualifications

• Minimum of high school diploma or equivalent.
• Certified by CalMHSA as a Certified Peer Support Specialist in good standing.
• Must obtain NPI number and EMR enrollment within 30 days of employment.
• Proficient in Microsoft Office Suite and EMR/EHR systems.
• Ability to maintain professional boundaries and cultural sensitivity with diverse populations.

Responsibilities

• Assist patients with intake, treatment and discharge processes, including developing peer plan of care and documentation.
• Monitor patient activities, complete rounds, and document progress to support safety and treatment progress.
• Provide peer counseling and support using personal recovery experience to build trust.
• Engage with current and potential clients and families in the community.
• Ensure compliance with regulatory standards (HIPAA, 42 CFR Part 2, CARF, etc.).
• Complete charting and documentation in a timely manner.
• Participate in treatment team meetings, case conferences and program planning.

Skills

Peer support

Documentation

Crisis intervention

Cultural sensitivity

Team collaboration

Professional boundaries

Education

High school diploma

CalMHSA Certified Peer Support Specialist

Tools

MS Office

EMR system

Electronic timekeeping

Learning Management System

Job description

Benefits:Health, Vision, and Dental InsuranceLong Term Disability InsuranceBasic Life and AD&D InsuranceEmployee Assistance Program401K PlanPaid Holidays plus 1 Floating HolidayPaid Sick Time2 weeks Paid Vacation TimeStatement of PurposeUnder the direct supervision of the Program Director/Supervisor, the Certified Peer Support Specialist utilizes their experiences as a recipient of mental health and/or SUD treatment services to enhance the recovery efforts of clients while serving as a member of a multidisciplinary team that shares practical and personal experience, knowledge and insight related to illness management, life skills, and the lifelong process of recovery.Major Tasks, Duties, and ResponsibilitiesAids patients in becoming accustomed to program routine, including but not limited to orientation of new patients.Monitor patient activities and complete scheduled rounds, patient checks, etc. to ensure safety, support program compliance, and support treatment progress.Support with patient intake, treatment, and discharge processes, including developing peer plan of care, charting and filing documentation, and supporting with data entry as needed.Perform toxicology testing, take and record vitals as needed, chart relevant informationAccompany patients to activities inside the program or in the community, including but limited to serving as support when a patient has an appointment off premises, and document accordingly.Provides engagement and outreach to current or potential clients, and families in the community.Provides expertise from personal experience in the areas of substance abuse and co-occurring disorders recovery to patients served and interdisciplinary teamCompletes all charting and documentation as contractually required and in a timely manner as dictated by program requirements.Serves as a mentor to clients, and families to promote empowerment and hope, and while drawing on own experiences as a consumer to build trust and commonality provides peer counseling and support.Promotes a team culture characterized by openness to clients’ experiences and encouragement of self-determination throughout the treatment planning process.Provides education, skill-building, engagement, and support to clients, and family members if involved in treatment, within scope of practice.Serves as a liaison between the team and consumer-run programs and encourages clients’ use of these.Ensure compliance with regulatory and accreditation standards, including but not limited to DMH, DHCS, SAPC, HIPAA, 42 CFR Part 2, CARF, etc.Respond to behavioral crises, medical emergencies, suicidal ideation, overdose including administration of anti-overdose medications as needed, or acute intoxication safely, within scope of practiceReport and record any changes observed in client condition or behavior, including unusual incidents. Identify, report, and assist with the management of emergencies.Participate in safety programming to promote client and staff safety. Maintain health and safety standards of facility.Participate in treatment team meetings, case conferences, and program planning.Contribute to agency quality assurance and improvement initiatives.Maintain professional boundaries and standards. Treat clients with respect, care, and concern. Comply with confidentiality requirements at all times.Maintain familiarity with BHS policies and procedures and other applicable regulations; perform job duties accordingly. Represent BHS well in all contacts.Courteously answer phones, appropriately directing calls and taking messages. Facilitate client external communication as approved by supervisor.Attend meetings and trainings, and participate in committees as assigned.Other duties as assigned.Certified Peer Support Specialist Competencies and Performance ExpectationsAbility to complete the above major tasks, duties and responsibilitiesAbility to demonstrate professional judgment and decision-making, including ability to recognize and seek out supervision and/or consultation when requiredAbility to meet productivity standards as assignedAbility to build collaborative partnerships with self-help groups, consumer-run programs, and/or other community partnerships which may benefit client treatmentAbility to demonstrate familiarity with core competencies and code of ethics for peer support specialists as defined by CalMHSAAbility to effectively document in required note structures (e.g., PIN, etc.)Ability to recognize the symptoms of and appropriately support in the treatment of substance use and co-occurring disorders (i.e., mental health, medical health, etc.) within scope of practice.Ability to identify and respond appropriately to a crisis within scope of practice including but not limited to overdose, behavioral challenges, contraband protocol, emergency codes, etc.Ability to recognize personal biases within diverse populations, and maintain boundaries between personal/lived experience and professional duties. Maintain cultural sensitivity at all times.Ability to adhere to professional standardsPrerequisite QualificationsThe following are the qualifications required to perform the essential functions of this position. Qualifications may be subject to modification based on the Americans with Disabilities Act.Minimum of high school diploma or equivalency. Certified by CalMHSA as a Certified Peer Support Specialist. Maintain certification in good standing.Obtain NPI number, EMR system enrollment within 30 days of employment.Ability to operate required computer programs for position, including but not limited to Microsoft Office Suite, electronic timekeeping system, electronic learning management system, upon hire or demonstrated competency developed within 90 days of employment.Must have valid California driver’s license and liability insurance if driving a personal or company vehicle on BHS business.Vision, hearing, manual dexterity and eye-hand coordination must be adequate for the performance of job duties. Able to sit at a desk, use a keyboard, write and physically perform other job duties. Able to move about the facility to observe clients and staff. Complete annual TB, maintain in good standing.