Certified Patient Care Assistant Progressive Care Unit Surgical DS

Banner Health; Mesa (AZ); On-site; USD 33,000 - 45,000; Full time

Job summary

Banner Health is seeking a Certified Patient Care Assistant for the PCU 4D unit in Mesa, AZ. This full-time day shift role involves high-acuity care in a Surgical Progressive Care Unit with a fast-paced environment.

Weekend/holiday rotations, differential pay, and extensive patient support duties are included. Responsibilities include routine patient care, data collection, documentation, and collaboration with licensed staff to ensure safety and quality care.

Qualifications

• High school diploma or GED is required.
• Current BLS certification is required.
• Current CNA license in state of practice is required for new hires.
• 1 year of medical clerical experience preferred.
• Excellent organizational and communication skills.
• Working knowledge of medical terminology and computer literacy.
• Arizona Fingerprint Clearance Card may be required for certain Banner roles.
• Passing ECG/EEG interpretation course or on-the-job training required.

Responsibilities

• Provide routine patient care to promote comfort and assist with daily living.
• Collect data such as vital signs and intake/output; document in medical records.
• Communicate changes in patient status to licensed professionals.
• Assist with procedures and supply coordination for unit operations.
• Perform receptionist/clerical duties to support department operations.
• Maintain patient records and ensure forms are filed and accessible.
• Assist with supplies and equipment management and monitoring.
• Support OR turnover and patient transport as assigned.

Skills

Medical clerical experience

Customer service

Communication skills

Organizational skills

Education

High school diploma or GED

Tools

EMR systems

Job description

Primary City/State: Mesa, Arizona Department Name: PCU Surgical - 4D Work Shift: Day Job Category: Clinical Care

Help move health care into the future. At Banner Health we are changing health care to make the experience the best it can be.

Banner Desert Medical Center is seeking a Certified Patient Care Assistant to join our PCU 4D Unit. This Surgical Progressive Care Unit is a high acuity, 37 bed unit. This is a fast paced unit with many of our patients coming from the ICU or Cardiovascular ICU. Our patient population includes those recovering from surgery or those with cardiac issues. Patients stay anywhere from 5 days to several weeks depending on the severity of their ailment. This is a full time, day shift position working from 6am-6:30pm Weekend and holiday rotations will be required, and no set schedules will be guaranteed. Enjoy a $1/hour weekend shift differential when applicable. Located on an 80-acre campus in Mesa, Arizona, Banner Desert Medical Center is one of Arizona's largest and most comprehensive hospitals and was recognized by U.S. News and World Report as one of Phoenix's Best Hospitals. We provide an abundance of exceptional opportunities with more than 700 licensed beds, including over 100 dedicated to children and 76 dedicated to our NICU. Areas of excellence include high-risk pregnancy and neonatal care, obstetrics and gynecology, pediatrics, cardiology, oncology and emergency medicine. With 33 operating rooms, we offer a full range of surgical specialties and advanced technology that includes the da Vinci Surgical System. Becker’s Hospital Review named Banner Desert Medical Center as one of the top 50 busiest Emergency departments in the country.

Within our over 200 bed, state-of-the-art facility, specially trained nurses, physicians and other clinical professionals utilize the most advanced technology - including iCare ICU monitoring and robotic surgery - to provide high quality, child-friendly, family-centered care. Our facilities feature a 76-bed NICU, a 24-bed PICU, six pediatric ORs and a 22-bed ED. We also offer dedicated pediatric rehab, radiology, oncology and hematology capabilities. With clinical diversity, exceptional training programs and a supportive culture, this is a place where you can grow in your career as you help our very special patients.

POSITION SUMMARY

This position provides routine patient care to promote patient comfort and contribute to the overall patient plan of care. This position is responsible for on-going patient data collection and documentation in the medical records and provides a variety of unit support functions which contribute to the overall efficient operation of the nursing unit/department.

CORE FUNCTIONS

• Provides assistance in activities of daily living and completes necessary tasks to promote patient health, including assisting patients with basic hygiene needs, maintaining an optimum level of mobility and providing assistance with nutritional intake as needed.
• Collects patient specimens and data, including vital signs, input/output and other delegated measurements in accordance with unit/facility policy and standards of care. Documents objective data and routine aspects of patient care. Assists in the transportation of patient specimens.
• Recognizes and reports abnormalities and/or changes in the patient’s health status and responses to treatment to a licensed professional. Promotes continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided.
• Performs procedures and uses equipment as delegated by a licensed professional, consistent with demonstrated competencies and according to state scope of practice; procedures may include blood draws, foley catheters removal, EKGs, and EKG monitoring. Provides necessary supplies, support and assistance to medical staff and patients for unit specific procedures, under the direct supervision of a licensed professional.
• Performs receptionist/clerical duties to support overall operating efficiency and effective flow of communication and information throughout the department. Participates in the resolution of customer problems or collects necessary data and follows through to appropriate person for problem resolution.
• Maintains a complete patient record with admission, transfer, and discharge information, progress notes, and consent forms. Ensures that all reports and chart forms are scanned or filed into the patient’s record. Ensures that charting forms are labeled and accessible if they are needed. Maintains adequate supplies of frequently used, patient education materials. Assists in the ordering of patient specimens. May transcribe and process physician orders effectively using the electronic medical record.
• Maintains adequate levels of office, dietary, and medical supplies and completes requisition forms when supplies need to be ordered. Reconciles supply order upon delivery. Monitors and tracks the use and whereabouts of electronic equipment such as patient ID scanners and lap top computers. Ensures that all are accounted for and in working order.
• Based on area of assignment may assist with transporting patients, including pre-operative and immediate post-operative patients to critical care unit. Participates in OR room turnover.
• This position works under supervision and has responsibility for assigned unit only. Incumbents work in a fast-paced, sometimes stressful environment with a strong focus on customer service. Interacts with staff at all levels throughout the facility, as well as patients, families and physicians.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge.

Current BLS certification is required.

Current Certified Nursing Assistant (CNA) in state of practice is required for new hires and transfers.

In Tucson: Current Certified Nursing Assistant (CNA) in state of practice is required for new hires.

Existing Tucson incumbents may not transfer out of their geographical market without meeting the CNA requirement.

Requires skills and abilities typically attained with 1 year of medical clerical experience; preferably in a hospital or physician office setting, or prior experience in customer service.

Must possess excellent organizational skills, as well as effective human relations and communication skills.

Working knowledge of medical terminology and computer literacy and keyboarding skills is required.

Depending on department assignment, receive a minimum passing score of 85% on ECG or EEG test with accurate identification of all lethal cardiac dysrhythmias and epileptiform activity is required.

Successful completion of either a unit approved basic electrocardiogram interpretation course or electroencephalographic interpretation course, or on the job training is also required.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

An Arizona Criminal History Affidavit must be signed upon hire.

Employees working for Banner Home Care AZ must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

PREFERRED QUALIFICATIONS

In Arizona the Licensed Nursing Assistant (LNA) licensure is preferred.

Recent healthcare experience preferred.

Successful completion of an approved unit secretary program is preferred.

Additional related education and/or experience preferred.

EEO Statement

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee. We are proud to offer a comprehensive benefit package for all benefit-eligible positions. Please visit our Benefits Guide for more information.