Certified Patient Care Assistant Med Surg Oncology

bannerhealth; Phoenix (AZ); On-site; USD 38,000 - 44,000; Full time

Benefits offered by this job

Sign-on bonus

Self-scheduling tool

Job summary

Banner University Medical Center Phoenix is seeking a Medical/Surgical Oncology Patient Care Assistant to join a 30-bed unit with Med/Surg overflow. The role supports daily living for cancer patients and collaborates with chemotherapy-validated nurses for infusion-related tasks.

Day shift is 7:00 am–7:30 pm and night shift 7:00 pm–7:30 am, with 18% night differential and $1/hour weekend differential; self-scheduling is available. Rank and responsibilities align with unit needs.

Qualifications

• High school diploma or equivalent.
• Current BLS certification.
• Current CNA in state of practice.
• At least 1 year of medical clerical or customer service experience.
• Strong organizational and communication skills.
• Working knowledge of medical terminology.
• ECG/EEG interpretation knowledge or training.

Responsibilities

• Provide routine patient care to promote comfort and support the plan of care.
• Collect patient data and document in medical records; assist with daily living activities.
• Recognize abnormalities and report changes to a licensed professional.
• Perform delegated procedures and assist with unit procedures under supervision.
• Handle receptionist/clerical duties to support department operations.
• Maintain patient records, chart forms, and supply levels; assist with orders in EMR.
• Assist with patient transport and OR turnover as assigned.
• Work in a fast-paced environment with strong customer service focus.

Education

Certified Nursing Assistant (CNA)

Tools

Electronic Medical Record (EMR)

Job description

Primary City/State: Phoenix, Arizona

Department Name: M/S-Oncology-Hosp

Work Shift: Varied

Job Category: Clinical Care

Licensed CNA/LNA are eligible for a $3,000 Sign on bonus!

This is a 30 Bed Oncology Unit with Med/Surg overflow.

As a Medical/Surgical Oncology Patient Care Assistant, you will be a part of a team providing exceptional patient care at Banner University Medical Center Phoenix. You will assist with the daily living of cancer patients and will receive resources and support to perform at the highest level of your practice. Our chemotherapy‑validated nurses are the experts we rely on for chemotherapy infusion in other units of the hospital.

Day shift: 7:00 am – 7:30 pm. Night shift: 7:00 pm – 7:30 am. Shift differentials: 18% for night shifts and $1 per hour for weekend shifts. Self‑scheduling tool available.

Position Summary

This position provides routine patient care to promote patient comfort and contribute to the overall patient plan of care. It is responsible for ongoing patient data collection and documentation in the medical records and provides a variety of unit support functions which contribute to the overall efficient operation of the nursing unit/department.

Core Functions

1. Provides assistance in activities of daily living and completes necessary tasks to promote patient health, including assisting patients with basic hygiene needs, maintaining an optimum level of mobility, and providing assistance with nutritional intake as needed.
2. Collects patient specimens and data, including vital signs, input/output and other delegated measurements in accordance with unit/facility policy and standards of care, documents objective data and routine aspects of patient care, and assists in the transportation of patient specimens.
3. Recognizes and reports abnormalities and/or changes in the patient’s health status and responses to treatment to a licensed professional, promoting continuity of care by accurately and completely communicating to other caregivers.
4. Performs procedures and uses equipment as delegated by a licensed professional, consistent with demonstrated competencies and according to state scope of practice; procedures may include blood draws, Foley catheter removal, EKGs, and EKG monitoring. Provides necessary supplies, support and assistance to medical staff and patients for unit-specific procedures under direct supervision of a licensed professional.
5. Performs receptionist/clerical duties to support overall operating efficiency and effective flow of communication and information throughout the department. Participates in the resolution of customer problems or collects necessary data and follows the appropriate person for problem resolution.
6. Maintains a complete patient record with admission, transfer, and discharge information, progress notes, and consent forms. Ensures all reports and chart forms are scanned or filed into the patient’s record, ensures charting forms are labeled and accessible, maintains adequate supplies of frequently used patient education materials, assists in the ordering of patient specimens, and may transcribe and process physician orders effectively using the electronic medical record.
7. Maintains adequate levels of office, dietary, and medical supplies and completes requisition forms when supplies need to be ordered. Reconciles supply order upon delivery, monitors and tracks the use and whereabouts of electronic equipment such as patient ID scanners and laptop computers, ensuring all are accounted for and in working order.
8. Depending on area of assignment may assist with transporting patients, including pre-operative and immediate post-operative patients to critical care unit, and participates in OR room turnover.
9. This position works under supervision and has responsibility for the assigned unit only. Incumbents work in a fast‑paced, sometimes stressful environment with a strong focus on customer service, interacting with staff at all levels throughout the facility, as well as patients, families and physicians. Performed functions according to established policies, procedures, regulatory and accreditation requirements, and applicable professional standards, consistently demonstrating core and leader behaviors.

Minimum Qualifications

• High school diploma, GED, or equivalent working knowledge.
• Current BLS certification required.
• Current Certified Nursing Assistant (CNA) in state of practice required for new hires.
• Minimum of 1 year of medical clerical experience, preferably in a hospital or physician office setting, or prior experience in customer service.
• Excellent organizational skills, effective human relations and communication skills.
• Working knowledge of medical terminology and computer literacy, including keyboarding skills.
• Minimum passing score of 85% on ECG or EEG test with accurate identification of all lethal cardiac dysrhythmias and epileptiform activity required. Successful completion of an approved basic electrocardiogram interpretation course or electroencephalographic interpretation course, or on-the-job training, is also required.

Preferred Qualifications

• Licensed Nursing Assistant (LNA) licensure preferred.
• Recent healthcare experience preferred.
• Successful completion of an approved unit secretary program preferred.
• Additional related education and/or experience preferred.

EEO Statement

EEO/Disabled/Veterans. Our organization supports a drug-free work environment.