Certified Patient Care Assistant Departure Lounge

Banner Health Corporate; Phoenix (AZ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Sign-on bonus

Weekend differential

Night shift differential

Job summary

Banner Estrella Medical Center is hiring a Certified Nursing Assistant for full-time day shifts in Phoenix, AZ. The role provides routine patient care, supports the nursing team, and contributes to patient comfort with hygiene, mobility, and data collection in EMR.

The position offers a $3,000 sign-on bonus for eligible CNAs, a 4x10 schedule, weekend/holiday rotations, and shift differentials. A high school diploma, BLS, and CNA license are required; clinical experience is preferred.

Qualifications

• High school diploma or GED required.
• Current BLS certification required.
• Current CNA in state of practice required for new hires.
• 1 year of medical clerical or hospital/healthcare experience preferred.
• Strong organizational, communication, and customer-service skills.
• Knowledge of medical terminology and computer literacy required.
• Ability to interpret ECG/EEG tests or complete approved course as required.

Responsibilities

• Assist with activities of daily living and basic hygiene to promote comfort.
• Collect vital signs, specimens, input/output data; document in EMR.
• Recognize health status changes and communicate to licensed staff.
• Perform procedures under supervision and assist with unit procedures.
• Handle receptionist/clerical duties to support unit operations.
• Maintain patient records, charts, and education materials; assist with orders.
• Monitor supplies and assist with transport and room turnover as needed.

Skills

CNA certification

BLS certification

Medical terminology

Organizational skills

Communication skills

ECG interpretation knowledge

Education

High school diploma

CNA license/certification

Job description

Primary City/State: Phoenix, Arizona

Banner Estrella Medical Center is a 353-bed acute care hospital providing a full range of health care services to the fast growing communities of west Phoenix. Opened in 2005, this is an innovative, fully electronic facility that features electronic medical records, computerized physician order entry, digital radiography, sophisticated ICU monitoring and much more. The hospital has been named one of the "ten most innovative hospitals in the country" by Newsweek Magazine and is recognized by U.S. News and World Report as one of Phoenix's Best Hospitals.

Sign-On Bonus of $3,000 available for Certified/Licensed CNA/LNA's. 12‑month commitment required for sign‑on bonus.

Full‑time Day Shifts Available: 4 weekly 10‑hour shifts (Monday‑Friday from 9:00am to 7:30pm). There are no set schedules. Weekend and Holiday Rotations are required. Enjoy a flat rate $1hour weekend shift differential and an 18%‑Night Shift differential when applicable.

Position Summary

The position provides routine patient care to promote patient comfort and contribute to the overall patient plan of care. This position is responsible for on‑going patient data collection and documentation in the medical records and provides a variety of unit support functions which contribute to the overall efficient operation of the nursing unit/department.

Core Functions

1. Provides assistance in activities of daily living and completes necessary tasks to promote patient health, including assisting patients with basic hygiene needs, maintaining an optimum level of mobility and providing assistance with nutritional intake as needed.
2. Collects patient specimens and data, including vital signs, input/output and other delegated measurements in accordance with unit/facility policy and standards of care. Documents objective data and routine aspects of patient care. Assists in the transportation of patient specimens.
3. Recognizes and reports abnormalities and/or changes in the patient’s health status and responses to treatment to a licensed professional. Promotes continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided.
4. Performs procedures and uses equipment as delegated by a licensed professional, consistent with demonstrated competencies and according to state scope of practice; procedures may include blood draws, foley catheter removal, EKGs and EKG monitoring. Provides necessary supplies, support and assistance to medical staff and patients for unit specific procedures under the direct supervision of a licensed professional.
5. Performs receptionist/clerical duties to support overall operating efficiency and effective flow of communication and information throughout the department. Participates in the resolution of customer problems or collects necessary data and follows through to appropriate person for problem resolution.
6. Maintains a complete patient record with admission, transfer, and discharge information, progress notes, and consent forms. Ensures that all reports and chart forms are scanned or filed into the patient’s record. Ensures that charting forms are labeled and accessible if they are needed. Maintains adequate supplies of frequently used, patient education materials. Assists in the ordering of patient specimens. May transcribe and process physician orders effectively using the electronic medical record.
7. Maintains adequate levels of office, dietary, and medical supplies and completes requisition forms when supplies need to be ordered. Reconciles supply order upon delivery. Monitors and tracks the use and whereabouts of electronic equipment such as patient ID scanners and laptop computers. Ensures that all are accounted for and in working order.
8. Based on area of assignment may assist with transporting patients, including pre‑operative and immediate post‑operative patients to critical care unit. Participates in OR room turnover.
9. This position works under supervision and has responsibility for assigned unit only. Incumbents work in a fast‑paced, sometimes stressful environment with a strong focus on customer service. Interacts with staff at all levels throughout the facility, as well as patients, families and physicians.

Minimum Qualifications

• High school diploma/GED or equivalent.
• Current BLS certification is required.
• Current Certified Nursing Assistant (CNA) in state of practice is required for new hires and transfers. (In Tucson: Current Certified Nursing Assistant (CNA) in state of practice is required for new hires. Existing Tucson incumbents may not transfer out of their geographical market without meeting the CNA requirement.)
• Requires skills and abilities typically attained with 1 year of medical clerical experience; preferably in a hospital or physician office setting, or prior experience in customer service.
• Must possess excellent organizational skills, as well as effective human relations and communication skills.
• Working knowledge of medical terminology and computer literacy and keyboarding skills is required.
• Depending on department assignment, receive a minimum passing score of 85% on ECG or EEG test with accurate identification of all lethal cardiac dysrhythmias and epileptiform activity is required.
• Successful completion of either a unit approved basic electrocardiogram interpretation course or electroencephalographic interpretation course, or on‑job training is also required.
• Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
• An Arizona Criminal History Affidavit must be signed upon hire.
• Employees working for Banner Home Care AZ must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

Preferred Qualifications

• In Arizona the Licensed Nursing Assistant (LNA) licensure is preferred.
• Recent healthcare experience preferred.
• Successful completion of an approved unit secretary program is preferred.
• Additional related education and/or experience preferred.

EEO Statement: EEO/Disabled/Veterans

Banner Health supports a drug‑free work environment.

Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better.

Sponsored by Banner Health, the Banner Journey includes a comprehensive benefit package for all benefit‑eligible positions.

Great Place To Work® Certification™

Banner Estrella Medical Center encourages the use of therapeutic modalities such as pet therapy, aromatherapy, spiritual care and Reiki Therapy.