Certified Ophthalmic Assistant

Prevea Health Services, Inc.; Green Bay (WI); On-site; USD 42,000 - 62,000; Full time

Job summary

Prevea Health is seeking a Certified Ophthalmic Assistant to support ophthalmologists and optometrists in delivering high-quality patient care. The COA will perform preliminary eye exams, collect medical histories, and support diagnostic testing in a busy ophthalmic clinic.

The role requires assisting with A-scan measurements, IOL calculations, exam room preparation, and coordination of patient flow. An accredited ophthalmic assistant program is preferred, with COA certification upon hire.

Qualifications

• High school diploma or GED required.
• 1–3 years of eye-care clinical experience required.
• COA certification required or to be obtained upon hire.

Responsibilities

• Perform rooming tasks including patient history and documenting information.
• Conduct and interpret eye-care diagnostic tests (Visual Field, OCT, Topography, Fundus Photography).
• Maintain exam rooms and equipment, ensuring infection control standards.
• Process prescription refills and manage patient phone calls within scope.
• Coordinate provider schedules and prepare patient charts for visits.

Skills

Patient care knowledge

Safety awareness

Interpersonal skills

Prioritization

Fast-paced work

EMR proficiency

Written and verbal communication

Education

High School Diploma or GED

Accredited ophthalmic assistant program (preferred)

Tools

EMR systems

Job description

This position is full-time, 36-hours per week. It is full-time benefit eligible.

Certified Ophthalmic Assistant

Come work where we specialize in you! We have nearly 2,000 reasons for you to consider a career with Prevea Health—they're our employees. We're an organization that values kindness, responsibility, inclusivity, wellness and inspiration. At Prevea, we provide continuous education, training and support so every member of the team contributes to our success. Together we are the best place to get care and the best place to give care.

Job Summary

At Prevea Health the Certified Ophthalmic Assistant (COA) is responsible for assisting optometrists and ophthalmologists in providing high-quality patient care by conducting preliminary eye exams, gathering medical histories, and performing diagnostic tests. Ensure accurate documentation, maintain clinical equipment, and support a smooth and efficient workflow in the ophthalmic clinic.

What you will do

• Perform essential rooming tasks, including patient medical history, background documentation, and administering eye drops. Conduct and interpret various eye care diagnostic tests and exams, such as Visual Field, OCT, Topography, and Fundus Photography. Assess ocular motility, pupil reactions, and confrontational fields. Additionally, perform retinoscopy or obtain a manifest refraction as needed.
• Clean and maintain exams rooms, instruments and equipment, making sure they are within infection control standards. Ensure appropriate levels of medical supplies for each patient's room. Order supplies when needed.
• Escribe prescription refills as directed for medications related to eye conditions, including drops, steroids, and antibiotics for eye issues, while following established treatment protocols for consistency. Manage patient phone calls within the scope of practice, such as processing contact lens orders, and communicate relevant patient inquiries to providers as needed. Triage patient concerns regarding eye changes in condition and ability to schedule appropriately (example: floaters) including patient education for procedures and surgery
• Coordinate provider schedules/appointments and prepare patient charts.
• Prepare patients for their visit with the optometrist and/or ophthalmologist, including minor in-office surgeries and laser procedures. Assist physicians with interoffice surgical procedures and laser treatments. Additionally, set up lasers for physician use.
• Ordering imaging tests, including carotid ultrasound, CT, or MRI, as well as laboratory tests.
• Perform A-scan measurements and IOL calculations.

Education Qualifications

• High School Diploma and/or GED Required
• Graduation from an accredited program for ophthalmic assistant Preferred

Experience Qualifications

• 1-3 years Experience in Eye Care clinical setting Required

Skills and Abilities

• Knowledge of principles and skills needed to provide patient care.
• Knowledge of common safety hazards and precautions to establish a safe work environment.
• Fosters work and patient relationships through excellent interpersonal skills and behaviors.
• Ability to prioritize work and meet changing demands.
• Ability to work in a fast-paced environment.
• Ability to work under stressful or emergency situations with high concentration and energy level.
• Possess skills to effectively problem solve and apply critical thinking skills
• Proficient in the use of EMR systems, computer, phone, and office equipment.
• Possess effective written and verbal communication.

Licenses and Certifications

• CPR/Basic Life support for Healthcare Providers certification from approved program Required
• Certified as an Ophthalmic Assistant (COA) through JCAHPO Upon Hire Required

Physical Demands

• Sit - Frequently
• Stand - Constantly
• Walk - Constantly
• Drive - Rarely
• Bend (Neck) - Constantly
• Bend (Waist) - Frequently
• Squat - Frequently
• Twist/Turn (Neck) - Constantly
• Twist/Turn(Waist) - Frequently
• Lift/Carry 0-10 lbs. - Frequently
• Lift/Carry 11-25 lbs. - Occasionally
• Lift/Carry 26-35 lbs. - Occasionally
• Lift/Carry 36-50 lbs. - Rarely
• Push/Pull up to 10 lbs. - Frequently
• Push/Pull 11-25 lbs. - Frequently
• Push/Pull 26-35 lbs. - Occasionally
• Push/Pull 36-50 lbs. - Occasionally
• Push/Pull 51-75 lbs. - Rarely
• Reach (Above shoulder level) - Occasionally
• Reach (Below shoulder level) - Constantly
• Simple Grasping (Hands/Arms) - Constantly
• Fine Manipulation (Hands/Arms) - Constantly
• Gross Manipulation (Hands/Arms) - Frequently

Working Conditions

• Extreme cold - Rarely
• Extreme heat - Rarely
• Humidity - Rarely
• Wet - Rarely
• Noise - Occasionally
• Hazards - Occasionally

Travel Requirements

• 5%

Hearing Requirements

• Hears Whispers < 3 feet - Constantly
• Hears Whispers 3-8 feet - Constantly

Vision Requirements

• Color Discrimination - Constantly
• Near Vision (Correctable to Jaeger 2 or 20/40 binocular) - Constantly
• Distance Vision (Correctable to Snellen chart 20/40 binocular) - Constantly

Prevea is an Equal Employment Opportunity/Affirmative Action employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United State and to complete the required employment eligibility document form upon hire. Prevea participates in E-verify. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify

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E-Verify

Incompliance with federal law, all persons hired will be required to verifyidentity and eligibility to work in the United State and to complete therequired employment eligibility document form upon hire. Prevea participates inE-Verify. To learn more about E-Verify, including your rights andresponsibilities, please visit www.dhs.gov/E-Verify

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