Certified Nursing Asst

Priority Dispatch Corp.; Chicago (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid vacation

Paid sick leave

Health insurance

401k with employer match

Attendance bonuses

Holiday bonus

Job summary

Priority Dispatch Corp. seeks a dedicated Certified Nursing Assistant (CNA) to provide high‑quality care to residents. You will assist with daily living activities, monitor health indicators, and support rehabilitation and mobility efforts in a compassionate setting.

Responsibilities include personal care, meal assistance, vital signs recording, and clear communication with residents and staff. The role requires steady hands, reliability, and a patient‑centered approach in a team environment.

Qualifications

• Certified Nursing Assistant with state registration in good standing.
• Ability to communicate with residents and staff.
• Basic proficiency with MS Office and learning company systems.
• Willingness to work holidays and weekends; on-call availability.
• Physical ability to lift and transfer residents as needed.

Responsibilities

• Assist residents with personal care including bathing, grooming, and hygiene.
• Explain procedures to residents before administering care.
• Maintain cleanliness of resident units and equipment.
• Record vital signs and measurements as instructed.
• Assist with feeding and meal times; ensure hydration.
• Report changes in residents' condition promptly.

Skills

Communication with residents and staff

Interpersonal skills

Attention to detail

Flexibility with holidays/weekends

Calm under pressure

Education

Certified Nursing Assistant (CNA) certificate

State CNA registration in good standing

Tools

MS Office

Job description

Position SummaryThe CNA is responsible for providing quality care to residents both physically and emotionally to enhance quality of life.Benefits may include depending on fulltime/part-time status:Paid vacation and paid sick leaveAccess to health insurance401k with employer matchAttendance bonusesHoliday bonusEssential Duties and ResponsibilitiesOverall responsibilitiesAssist residents with personal care including bathing, grooming, hygiene and placement of adaptive equipmentExplain procedures to residents before administeringKeep residents dry (changes gown, clothing, linen, etc., when it becomes wet or soiled)Change bed linens and keep linens tight to avoid wrinkles from forming under residentsMake beds (occupied and unoccupied)Handle linens according to infection control guidelinesAssist residents with bowel and bladder functionsPrepare residents for transporting to appointments, activities and social programsAssist with lifting, positioning and transporting residents into and out of beds, chairs, bathtubs, wheelchairs, lifts, etc., in keeping with specific resident safety needsAssist residents in ambulation with or without self-help devices as instructedPerform restorative and rehabilitative procedures as instructedAccurately measure and record heights and weightsAccurately measure and record temperatures, pulses, respirations and blood pressures (TPRs and B/P) as instructedEmpty urinary drainage bags and record amount in record; report any irregularities to nurseEnsure call lights are within reach of residents and answer call lights promptlyEnsure that residents who are unable to call for help are checked frequentlyReport all changes in residents’ condition to supervisor as soon as practicalEnsure that residents’ personal care needs are being met in accordance with residents’ wishesComplete appropriate charge and inventory slips and monitor supply inventory dailyClean instruments and equipment and return to proper area after useStraighten dresser tops and standsMaintain cleanliness of resident units, central bathing area, treatment and supply rooms, workrooms and linen closets; clean bedpans, urinals and commodes; wash basins and emesis basins; sanitize bath tub after each resident’s use; clean floors if resident is incontinent; wipe spilled foods and liquidsProvide post-mortem care as instructedTurn bedfast residents as instructedProvide Range of Motion exercisesProvide daily indwelling catheter careProvides perineal careFood Service ResponsibilitiesAssure that residents are positioned appropriately for mealsAssure that appropriate utensils are within reach of residentsServe food trays and assist with feeding as indicatedKeep residents’ water pitchers clean and filled with fresh water (on each shift) and within easy reach of residentsDeliver and document all a.m., p.m., and bedtime snacks and supplementsProvide hydration to all residents according to center policyDocumentationAccurately record all entries in the AOD system, I’s and O’s, Quality of Life and food acceptanceAdmission, Transfer and Discharge ResponsibilitiesMake residents comfortable and orient as necessaryInventory and store residents’ personal possessions as instructedAssist with loading/unloading residents from vehicles as necessaryEstablish and maintain good public relations with residents, families and other center guests and show empathy toward residentsCare Plan ResponsibilitiesParticipate in care conference as indicated and follow individual resident care plansAdministrative ResponsibilitiesReport observations concerning structural, equipment, and furniture defects and malfunctioning to appropriate personnel and record in work order binderUtilize supplies and equipment properly and without wastePerform any miscellaneous work assignments as may be requiredGeneral ResponsibilitiesAdhere to the policies and procedures of the business with the highest practical standardsParticipate in and maintain current on all training and education required by the companyCommunicate effectively with all members of the staff and business partnersProvide feedback to others for continuous quality improvement of the entire organizationOpenly accept feedback from others for the continuous quality improvement of the entire organizationEscalate issues when there is appearance that business standards of quality are not presentComply with all rules and regulations of the organization, including HIPAA and safetyPerform other duties as assignedEducation and Experience: The requirements listed below are representative of the knowledge, skill, and/or ability required.Required:Certified Nursing Certificate (CNA); must be registered with the state in good standingAbility to communicate with residents and staffBasic proficiency with MS Office and ability to learn company systemsAbility to work holiday and weekend hours as well as to be on callPreferred:Previous nursing assistant experience in a similar environmentEssential Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.Approachable, customer service orientationStrong interpersonal skillsThink and act calmly and logically to meet unusual occurrences of the job without being thrown off strideDetail orientationMust have ability to perform duties accurately and rapidly under tight deadlines with minimal supervision.Must be able to take direction and fulfill task requirementsLanguage SkillsAbility to read, write and speak English proficientlyPhysical Demands: The physical demands describe here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Specific vision requirements include the ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focusWhile performing the duties of this job, the employee is regularly required to talk and hearFrequently required to stand, walk, sit, bend, kneel, stoop, crouch, crawl and climbUse hands to feel, and reach with hand and armsRegularly lift and/or move up to 50 pounds (may lift larger amounts of weight occasionally due to helping with transferring residents to beds or wheelchairs)Fine hand manipulation (keyboarding)Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.Entire building, resident rooms and common areasMay escort residents to outside appointmentsExposure to disagreeable conditions including odors, infection, illness and physical contact from disruptive residentsThe noise level in the work environment is usually lowReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.