Certified Nursing Assistant & Patient Care Specialist

Riverside Health; Onancock (VA); On-site; USD 48,139,000 - 62,551,000; Full time

Job summary

Riverside Health System in Onancock, VA is seeking a Nurse Aide (CNA) to provide clerical and patient-facing support under RN/LPN supervision. Responsibilities include accurate order entry, chart management, and basic patient care tasks.

This role emphasizes strong customer service, phone etiquette, and teamwork to ensure safe, efficient patient flow and smooth coordination with physicians and offices.

Qualifications

• Accurate order entry, chart management, and timely documentation.
• Ability to navigate patient systems and support transfers.
• Follow plan of care under RN/LPN supervision, including basic procedures.
• Provide age-appropriate patient care and maintain safety.
• Demonstrate strong phone etiquette and positive service orientation.
• Support teamwork and keep colleagues informed of changes.

Responsibilities

• Demonstrates understanding of accurate and timely order entry and chart management.
• Maintains clean, safe work areas and ensures supplies are stocked.
• Navigates clinical systems to access patient information and facilitate transfers.
• Follows care plans and assists with basic procedures under supervision.
• Communicates effectively with patients, families, and staff.
• Promotes teamwork and positive customer service.

Skills

Customer service

Phone etiquette

Education

Nurse Aide (Preferred)

Tools

Healthcare computer based systems

Job description

Riverside Health System in Onancock, VA is seeking a Nurse Aide (CNA) to provide clerical and patient-facing support under RN/LPN supervision. Responsibilities include accurate order entry, chart management, and basic patient care tasks.

This role emphasizes strong customer service, phone etiquette, and teamwork to ensure safe, efficient patient flow and smooth coordination with physicians and offices.