Certified Medical Assistant/Patient Service Representative

Methodist Health; Richardson (TX); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Matched retirement plan

Employee wellness program

Job summary

Methodist Mansfield Medical Center in Richardson, TX is seeking a Certified Medical Assistant/Patient Service Representative for a full-time role. Hours are 8:00 a.m. to 5:00 p.m., Monday through Friday.

The ideal candidate has MA certification, BLS, and strong communication skills to support patient care and patient flow within Methodist Medical Group. The role requires a degree, MA program graduation, and a commitment to confidentiality and OSHA standards; Microsoft Office proficiency is

Qualifications

• Bachelor’s degree in a related field and completion of an accredited medical assistant program.
• National/Registered Medical Assistant Certification required.
• Basic Life Support certification is required.
• At least 2 years of professional medical assisting experience preferred.

Responsibilities

• Serve as the patient representative and assists clinicians with care.
• Take patient history, vitals, and document in the chart per policy.
• Assist in nursing tasks and injections as directed by physicians.
• Maintain patient confidentiality and follow OSHA guidelines.
• Coordinate with departments to improve patient experience and flow.

Skills

Communication skills

Team collaboration

Patient-focused care

Interpersonal skills

Education

Bachelor's degree in Human Resources or Business Administration

Graduation from an accredited Medical Assistant program

National/Registered Medical Assistant Certification

Basic Life Support Certification (BLS)

Tools

Microsoft Office

Job description

## Certified Medical Assistant/Patient Service RepresentativeApply: Richardson, Texas: Dallas, Texas: Full time: Posted Today: JR1000038288**Hours of Work :**8a-5p**Days Of Week :**Monday-Friday**Work Shift :**8X5 Day (United States of America)**Job Description :**Your Job: The Medical Assistant Patient Representative professional is responsible for all aspects of being the representative for the Patient. Supports and promotes the vision, mission, and strategic plans of Methodist Health System. Your Job Requirements: • Bachelor’s degree in Human Resources, Business Administration or related field • Graduation from an accredited program for medical assistants. • National/Registered Medical Assistant Certification • Valid Basic Life Support Certification • 2 or more years of professional medical assisting in a practice setting preferred. • Strong proficiency using Microsoft Office products • Strong oral and written communication skills • Demonstrated capability to interface and maintain effective relationships with all departments and employees in a team-oriented environment Your Job Responsibilities: • Communicate clearly and openly • Build relationships to promote a collaborative environment • Be accountable for your performance • Always look for ways to improve the patient experience • Take initiative for your professional growth • Be engaged and eager to build a winning team • Maintains strict patient confidentiality, and will use complete discretion when discussing patient information. • May perform intramuscular, intradermal of subcutaneous injections. With complete documentation. • Assists physicians in providing nursing care to patients in accordance with clinic policies and procedures. • Takes patient history and vitals. • Performs general nursing duties as appropriate within the licensure and state guidelines. Conforms to OSHA Regulations and Precautions • Demonstrates an extensive working knowledge and practice of infection control procedures. Cleans and disinfects all instruments and maintain QA reports for the autoclave. • Assist in Rx refills via Fax, E-Rx or phone calls and updating in the patient medication module • Responsible for unpacking and maintaining medical supplies and vaccines and keeping supply closet organized. • On a monthly bases check for expired medication. Keeping appropriate documentation and disposal. • Prepare FMLA forms and various documents that come in for physician review and signature. IE: Home health, prescription pre certsMethodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace:* Newsweek’s America’s Most Admired Workplaces 2026* Glassdoor’s Best-Led Companies 2025* Fortune’s Best Workplaces in Health Care 2025* Great Place to Work Certified 2026-2026* Glassdoor’s Best Places to Work 2025* TIME’s Best Companies for Future Leaders 2025* Military Friendly – Gold Employer 2025* Newsweek’s America’s Greatest Workplaces for Mental Well-Being 2025* Becker’s Healthcare Top Places to Work in Healthcare 2025* Newsweek’s Greatest Workplaces 2025