Certified Medical Assistant — Patient Care & Clinic Flow

Vanderbilt Health; Franklin (TN); On-site; USD 34,000 - 48,000; Full time

Job summary

Vanderbilt Health is seeking aMedical Assistant for VIP Walgreens MAs - Region A to support clinic operations, assist providers, and manage patient flow across examinations and procedures. You will gather screening data, schedule tests, educate patients, and collaborate with the care team to ensure smooth daily workflows.

As a team member, you will help with in-office diagnostics, prepare rooms and instruments, and maintain accurate patient records while delivering compassionate care in a

Responsibilities

• Customer service: move patients from waiting rooms to exam areas using current technology.
• Communicates delays to patients and manages front desk and phones as needed.
• Maintains professional behavior visible to patients and visitors.
• Identifies patient/visitor needs and assists accordingly.
• Gathers screening data for the health care team.
• Prepares patient for examination and assists with diagnostic testing (e.g., spirometry).
• Works with MD/provider to maintain efficient clinic flow and organizes patient flow.
• Assists with routine office procedures and pulls charts for labs/x-ray reports.
• Maintains patient charts and other care documents; schedules testing and referrals as needed.
• Distributes patient/family education materials; facilitates identification of resources.
• Participates in staff meetings; develops personal and professional goals; contributes to quality improvement.
• Communicates effectively with all members of the health care team; coordinates patient care as directed by the MD/provider; uses EHR effectively; accepts feedback.
• Triagees patient/family calls; responds to phone/email messages; refers to supervisor or provider.
• Maintains regular and reliable attendance.
• Other duties as assigned.

Job description

Vanderbilt Health is seeking aMedical Assistant for VIP Walgreens MAs - Region A to support clinic operations, assist providers, and manage patient flow across examinations and procedures. You will gather screening data, schedule tests, educate patients, and collaborate with the care team to ensure smooth daily workflows.

As a team member, you will help with in-office diagnostics, prepare rooms and instruments, and maintain accurate patient records while delivering compassionate care in a