Certified Medical Assistant - Neurosciences Clinic

Southern Illinois Healthcare; Carbondale (IL); On-site; USD 26,000 - 40,000; Full time

Job summary

Southern Illinois Healthcare in Carbondale, IL seeks a team-oriented medical office professional to support ambulatory care alongside physicians. The role emphasizes timely treatment, patient assessment, and effective communication within the clinic setting.

You will assist in onboarding, document in EMR, guide patients through treatment options, monitor medications, and maintain supplies, ensuring quality care and smooth office operations.

Qualifications

• Requires high school diploma or equivalent and basic clinical office exposure.
• Experience with blood pressure measurement is preferred.
• Customer service experience is preferred.

Responsibilities

• Collaborate with physicians and caregivers to deliver ambulatory care.
• Communicate clearly with care team, patients, and families.
• Assist in onboarding and ongoing nursing education.
• Guide patients and families through treatment plan options and resources.
• Document accurately in the EMR and maintain patient records per policy.
• Schedule and prepare patients, ensuring proper medication storage and expiry checks.

Skills

Clinical office experience

Manual blood pressure

Customer service

Education

High School diploma or equivalent

Job description

Location: Carbondale, IL
Shift: Day Shift
Time Type: Full Time
Facility/Clinic Name: Professional Office Building

Position Summary

• Responsible for working collaboratively with physicians and other caregivers to deliver appropriate treatment and medical interventions in an ambulatory office setting.

Education

• High School diploma or equivalent

Licenses and Certification

• Current BLS certification; BLS from American Heart Association (AHA) preferred
• Certification for Medical Assisting required – (NCCT, AAMA, NHA or NAHP preferred).

Experience and Skills

• Technical Experience: 1 year of clinical office experience preferred. Ability to perform manual blood pressure required.
• Customer Service: 1 year of customer service experience preferred

Role Specific Responsibilities

• Demonstrates critical thinking skills to understand and address patient care needs based on all available facts and information.
• Demonstrate quality communication skills between the care team, outside agencies, patients, and their families through written, verbal, observation, and empathy skills.
• Assist in onboarding and continued education of new nursing staff and the nursing team within department.
• Assist in care navigation for patients and their families through education on treatment plan, options, and resources to meet care needs.
• Demonstrates completed competency for accurate and appropriate documentation in the EMR and patient care following scope of clinical role outlined in policy.
• Rooms the patient and documents required and updated clinical information in the electronic medical record following policy and procedures for process.
• Follows office procedures to monitor expiration dates and storage conditions of medications and supplies.

Compensation (Commensurate with experience):

$19.4

To

$29.1

http://www.sih.net/careers/benefits