Certified Medical Assistant Lead

Texas Health Resources; Texas; On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

401k plan

PTO

Paid Parental Leave

Tuition reimbursement

Job summary

Texas Health Physicians Group is seeking a Certified Medical Assistant Lead for the Family Care clinic in Plano, TX. The role reports to the Practice Manager and provides training, mentorship, and back-office leadership in a high-volume setting.

The candidate will oversee clinical workflows, perform core CMA duties—vital signs, phlebotomy, injections, vaccinations—and ensure compliance with clinical protocols. A 40-hour workweek and competitive benefits are offered.

Qualifications

• 4 years Medical Assistant experience (Required).
• Successful completion of THPG Clinical Training (CT) within 90 days of entry (Required).
• CMA - Certified Medical Assistant (Required).
• ACLS and BCLS preferred.

Responsibilities

• Lead and mentor back-office staff; train new hires.
• Perform medical assisting tasks during patient visits per clinical protocols.
• Take vitals and measure basic clinical data (BP, weight, temp, etc.).
• Administer medications and vaccines as ordered.
• Coordinate patient scheduling and follow-up for diagnostic testing.

Skills

EKG / blood draw / injections

Effective communication

Medical terminology knowledge

Judgment and composure

Compassion and patient care

Medical software proficiency

Education

H.S. Diploma or equivalent

CMA - Certified Medical Assistant (Required)

ACLS (Preferred)

BCLS (Preferred)

Tools

Medical management software

Job description

Certified Medical Assistant Lead - Family Care 18166

Bring your passion to Texas Health so we are Better + Together Sign-On Bonus for Eligible New Hires

Work location: TH Family Care #18166 3465 National Drive Plano TX 75025

Work hours: Full-time, 40 hours weekly, Monday through Friday, 8:00am - 5:00pm

Family Care 18166 highlights:

• Great work environment
• Collaborative team approach
• Fast paced Family care clinic

Here's What You Need Education

• H.S. Diploma or Equivalent (Required)

Experience

• 4 years Medical Assistance experience (Required)
• Successful completion of THPG Clinical Training (CT) educational program with demonstrated competency in required skills-within 90 days of job entry (Required)

Licenses and Certifications

• CMA - Certified Medical Assistant (Required)
• ACLS - Advanced Cardiac Life Support (Preferred)
• BCLS - Basic Life Support maintained every 2 years (Preferred)

Skills

• Ability to accurately perform EKGs, draw blood and administer injections as needed by assigned clinic.
• Ability to effectively communicate to staff and patients.
• Demonstrate knowledge of examination, diagnostic and treatment room procedures.
• Thorough knowledge of the meaning and use of medical terminology and abbreviations.
• Demonstrate sound judgment and composure with the ability to take appropriate action in questionable or emergency situations.
• Demonstrated attitude of respect and compassion towards patients, family members and all members of the healthcare team.
• Good computer skills using a medical management application.

What You Will Do

Reporting to the Practice Manager and taking direction from the Healthcare Provider, the Medical Assistant Lead takes a leadership role in the department, acting as a trainer, resource and mentor for other Medical Assistants and staff. Performs a wide variety of medical assisting activities during patient visits in an outpatient clinical setting. Accurately performs preliminary physical tests such as measuring blood pressure, recording weight, temperature, pulse, respiration, and other measures as directed by established clinical protocols. Works in specialty or mid-to-large, high volume clinics and may support more than one Provider. Involves extensive interaction with diverse populations including patients, family members and all members of the healthcare team as well as leadership.

• Directs and guides back office staff in monitoring and expediting workflow.
• Handles medical supply inventory, orders, and cost control.
• Performs general patient care by following established standards and procedures. 10%
• Greets and prepares patients for the health care provider.
• Obtains and records vital signs and other appropriate information, such as height, weight, drug allergies, current medications and presenting problem.
• Administers ordered medications via oral, topical, rectal, ophthalmic, and/or inhalant administration.
• Administers vaccines via oral, topical, injection and/or nasal administration.
• May be required to draw and collect blood samples from patients and prepare specimens for laboratory analysis.
• Schedules patients for diagnostic testing and follows up to ensure completion of testing.
• Prepares, cleans and sterilizes instruments and maintains equipment, disposing of contaminated items according to protocol.
• Keeps patient exam rooms clean and orderly.
• Communicates with patients regarding test results and plan of care by phone or mail as directed by physician.
• Formulates and documents patient care plans, charts, tests and examination results in the medical record.
• Escalates non-routine issues to the Practice Manager or physician.
• Works with the Healthcare Provider to facilitate training of new hires and other training initiatives.
• May work in the front office as needed, as well as perform other duties as assigned by practice manager, more senior staff, or as requested by healthcare provider(s).

Additional perks of being a Texas Health Physicians Group Certified Medical Assistant Lead

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student Loan forgiveness as well as several other benefits.
• Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
• Strong Unit Based Council (UBC).
• A supportive, team environment with outstanding opportunities for growth.
• Learn more about our culture, benefits, and recent awards.