Certified Medical Assistant - Jewett Orthopedic Institute, Downtown Complex

Orlando Health, Inc.; Orlando (FL); On-site; USD 36,000 - 52,000; Full time

Job summary

Orlando Health Jewett Orthopedic Institute seeks a Certified Medical Assistant to support clinical operations in an outpatient setting. You will assist with exams, procedures, and documentation under physician supervision, ensuring a smooth patient experience and accurate data collection.

Qualified candidates hold a high school diploma, complete an accredited MA program or have one year of MA experience, and maintain current BLS plus one of the listed CMA certifications.

Qualifications

• High school graduate or equivalent.
• Successful completion of Medical Assistant training from an approved technical school or 1 year of verifiable MA experience.
• Maintains current BLS Healthcare Provider Certification.
• Maintains CMA / CCMA / CMAC / NCMA / NRCMA / NRCAMA / RMA certifications or registrations, or equivalent.

Responsibilities

• Support daily clinical operations by assisting with exams, procedures, and documentation.
• Provide high-quality patient care in outpatient/ambulatory settings under physician supervision.
• Communicate effectively with patients and family members.
• Document patient data, treatments, and education per policies.
• Gather patient data through interview and observation.
• Assist physicians during examinations and procedures.
• Assists the physician or APP during examination and procedures.
• Documents patient data, treatments, procedures, and education per policies.
• Acts as liaison to schedule specialty testing and physician consultations.
• Processes calls independently with clinical judgment.

Skills

Communication skills

Patient interaction

Teamwork

Attention to detail

Education

BLS Certification

CCMA

CMA

CMAC

NCMA

NRCMA

NRCAMA

RMA

AMT

ARMA

AAH

Job description

Position Summary

One of the region’s largest orthopedic and sports medicine providers, Orlando Health Jewett Orthopedic Institute’s world‑class team of orthopedic surgeons and sports medicine physicians specialize in conditions and injuries of the spine, hand, upper extremities, foot, ankle and lower extremities, as well as joint replacement, concussions, interventional pain management, bone health and orthopedic trauma.

Click here to learn more about Orlando Health Jewett Orthopedic Institute

Position Summary:

The Certified Medical Assistant plays a key role in delivering high‑quality patient care in an outpatient/ambulatory setting. Working under the direction of a physician and the supervision of the lead nurse, the CMA supports daily clinical operations by assisting with exams, procedures, and documentation, while ensuring a smooth and positive experience for patients.

Education/Training

• High school graduate or equivalent.
• Successful completion of Medical Assistant training from an approved technical school (or at least one (1) year of verifiable and applicable work experience as a Medical Assistant in a patient care setting) required.

Certification

• Maintains current BLS Healthcare Provider Certification
• Maintains current certification or registration by one of the following agencies:
  • Certified Clinical Medical Assistant (CCMA) by National Health career Association (NHA) (nhanow.com)
  • Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA) (aama-ntl.org)
  • Clinical Medical Assistant Certification (CMAC) by the American Medical Certification Association (AMCA) (amcaexams.com)
  • National Certified Medical Assistant (NCMA) by National Center for Competency Testing (NCCT) (ncctinc.com)
  • Nationally Registered Certified Medical Assistant (NRCMA) or Nationally Registered Certified Advanced Medical Assistant (NRCAMA) by the National Association for Health Professionals (NAHP) (nahpusa.com)
  • Registered Medical Assistant (RMA) by American Medical Technologists (AMT) (www.amt1.com), the American Registry of Medical Assistants (ARMA) (www.arma-cert.org), or by American Allied Health (AAH) (americanalliedhealth.com)
  • Applicants with an accepted Medical Assistant certification or registration from an agency not listed will be considered on a case‑by‑case basis.

What you will do

• Accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
• Embraces and participates in quality initiatives, goal attainment, and clinical outcome process improvement activities.
• Supports and demonstrates effective and professional communication with patients and family members.
• Works collaboratively with the administrative and operations staff.
• Gathers patient data through interview and observation.
• Assists patients and families with preparation for examination.
• Assists the physician or APP during examination and procedures.
• Demonstrates competency in specific tasks and skills as defined by the practice.
• Provides routine treatments and administers approved medication types.
• Documents patient data, treatments, procedures, and patient education according to Orlando Health and department‑specific policies.
• Assists the physician or APP by acting as a liaison on behalf of the patient to schedule and provides scheduling information for specialty testing and/or specialty physician consultation.
• Processes incoming and outgoing calls independently and professionally using sound clinical judgment.