Certified Medical Assistant II

OU Health Partners; United States; On-site; USD 36,000 - 60,000; Full time

Job summary

OU Health is seeking a Certified Medical Assistant II to support Physicians and Advanced Practice Providers in the ambulatory Family Medicine Center Clinics. You will perform clinical and administrative tasks, take vitals, record histories, and help patients understand care instructions.

You will manage patient flow, assist with procedures, maintain sterile fields, stock exam rooms, and participate in safety and compliance activities.

Qualifications

• High School Diploma or GED required.
• Completion of an accredited Medical Assistant Program preferred.
• 3–5 years of experience in patient care as a Medical Assistant or similar role required.

Responsibilities

• Take vitals, patient history, and assist with procedures as directed by provider.
• Adhere to patient safety goals and document patient status accurately.
• Manage high call volumes with professional telephone etiquette.
• Stock exam rooms and manage inventory.
• Coordinate scheduling with other healthcare professionals and facilities.
• Assist with clinical and administrative tasks to support care delivery.
• Maintain sterile fields and proper specimen labeling when needed.
• Transmitting prescription refills as directed.

Skills

Medical terminology

Patient communication

Team collaboration

Attention to detail

Independent work

Education

High School Diploma or GED

Accredited Medical Assistant Program completion preferred

Job description

Position Title

Certified Medical Assistant II

Department

Family Medicine Center Clinics

Job Description

The Certified Medical Assistant II works alongside Physicians and Advanced Practice Providers to provide direct patient care according to state and federal guidelines. This position plays an important role in the ambulatory setting by not only performing clinical and administrative duties but also helping patients feel at ease and understanding provider instructions.

Essential Responsibilities

• Provides direct patient care by taking vitals, patient history, venipuncture, lab, x‑ray, referrals, and patient phone messages as directed by the provider and/or clinical supervisor
• Adheres to National Patient Safety Goals as appropriate based on the level of patient contact this position requires
• Contributes to the assessment/re‑assessment of patients
• Monitors and documents patient status
• Manages large call volume while maintaining excellent telephone etiquette
• Organizes workflow to meet patient needs in a timely manner
• May retrieve and transport medications, instruments and supplies
• Moderate exposure to hazardous risks, including potential for exposure to infections and communicable diseases, blood and body fluids, electrical equipment, chemicals
• Must follow standard precautions
• Responsible for stocking exam rooms, taking inventory, and ordering supplies
• Makes scheduling arrangements with other healthcare professionals and facilities
• Assists with procedures
• Maintaining sterile field and specimen labeling when necessary
• Gathers and documents information about patient condition, which includes lab values, pain levels, patient education needs, nutritional status and potential complications
• Performs cleaning, sterilization and/or high‑level disinfection of scopes, probes, instruments and equipment according to manufacturer instructions for use
• Participates in the development of the plan of care, including implementation and evaluation of appropriate patient care interventions which may include oral, intramuscular, intradermal, and subcutaneous medication administration (exclusive of narcotics) as directed by a physician or physician assistant
• Reinforcing patient education about medications, post‑surgical care, special diets, and changes in treatment plans
• Transmitting prescription refills as directed
• Arranging for hospital admissions and patient care services
• May precept new medical assistants
• Participate in daily compliance audits, chart checks, and reporting safety events
• De‑escalate patient concerns

Minimum Requirements

Education

• High School Diploma or GED required
• Completion of an accredited Medical Assistant Program preferred

Experience

• 3-5 years of experience in Patient Care as a Medical Assistant or similar patient care role required

License/Certification/Registration

• Basic Life Support (American Heart Association) certification required upon hire
• Medical Assistant – American Medical Technologists (AMT) required upon hire
• Registered Medical Assistant – American Association of Medical Personnel required upon hire
• Registered Medical Assistant – American Allied Health required upon hire
• Certified Medical Assistant – American Association of Medical Assistants (AAMA) required upon hire
• Certified Clinical Medical Assistant – National HealthCareer Association required upon hire
• National Certified Medical Assistant – National Center for Competency Testing (NCCT) required upon hire
• Nationally Registered Certified Medical Assistant – National Association for Health Professionals required upon hire

Knowledge/Skills/Abilities Required

• Advanced knowledge of medical terminology
• Ability to interact professionally with healthcare practitioners and patients
• Ability to effectively communicate information
• Ability to observe and obtain information from all relevant sources
• Ability to work independently and as a member of a team
• Must be detail oriented and complete work tasks
• Ability to maintain composure even in difficult situations
• Ability to be understanding and sensitive to needs of others

Current OU Health Employees

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Equal Opportunity Employer

OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, creates peace of mind for you and your family.

About OU Health

OU Health is the state’s only comprehensive academic health system of hospitals, clinics and centers of excellence. With 11,000 employees and more than 1,300 physicians and advanced practice providers, OU Health is home to Oklahoma’s largest doctor network with a complete range of specialty care. OU Health serves Oklahoma and the region with the state’s only freestanding children’s hospital, the only National Cancer Institute‑Designated OU Health Stephenson Cancer Center, Oklahoma’s flagship hospital, which serves as the state’s only Level 1 trauma center and Edmond Medical Center in the heart of the Edmond Community. Becker’s Hospital Review named University of Oklahoma Medical Center one of the 100 Great Hospitals in America for 2020. OU Health’s oncology program at OU Health Stephenson Cancer Center was named Oklahoma’s top facility for cancer care by U.S. News & World Report in its 2020-21 rankings. OU Health also was ranked by U.S. News & World Report as high performing in these specialties: Colon Surgery, COPD and Congestive Heart Failure. OU Health’s mission is to lead healthcare in patient care, education and research. Experts in prevention, treatment and cures, our team works to improve lives through innovation in medical care, education and research, while investing in the people, technologies and facilities that will enable us to achieve our goals. We are seeking individuals who have a passion and talent for caring for others. By joining our team, you will provide quality health care to our community through the work you do every day. We provide clinical and non‑clinical opportunities to further your career and we invite you to explore our available positions.

Equal Employment Opportunities

Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, sexual orientation, gender identity, genetic information or protected veteran status in accordance with applicable federal laws. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training. Reasonable accommodations are made to the known physical and mental limitations of qualified individuals with disabilities.