Certified Medical Assistant (Greensboro - Multiple locations)

Cone Health; Greensboro (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Sign on bonus up to $5000

Tuition reimbursement

Competitive health benefits

Wellness initiatives

Growth opportunities

Job summary

A reputable healthcare provider in Greensboro, North Carolina is seeking a Certified Medical Assistant to deliver team-based patient care in a supportive environment. Responsibilities include providing direct patient care, assisting with scheduling, and ensuring accurate documentation of medical procedures. Candidates should have a high school diploma, certification in a medical assistant program, and preferred experience in healthcare settings. A competitive benefits package is offered, including a sign-on bonus and tuition reimbursement.

Qualifications

• Required High School Diploma and Medical Assistant Certification.
• 2 years healthcare and physician office experience preferred.
• BLS (CPR) certification from recognized provider is mandatory.

Responsibilities

• Provide direct patient care as directed by the Physician.
• Assist in collecting patient data and enter vital signs accurately.
• Administer medications under supervision and document appropriately.
• Coordinate patient appointments and maintain timely flow.

Skills

Patient care

Communication skills

Clinical knowledge

Infection control principles

Education

High School Diploma or equivalent

Diploma/Certificate in Medical Assistant Program

2 years Healthcare experience

Tools

BLS certification

Job description

Job Summary

The Medical Assistant Certified provides team-based patient care as directed by the Provider and according to standard plans of care appropriate to the patient's condition, needs, and/or age. Working under close supervision, this role provides support to nursing, lab, clerical, and Physician staff in order to facilitate positive patient outcomes and care.

Benefits

• Sign on bonus up to $5000 for select roles
• Work/Life Balance with primarily M-F 1st shift schedules
• Competitive health benefits and 403(b) retirement plan
• Tuition reimbursement
• Team member wellness initiatives (massage therapy, onsite fitness facilities with free fitness classes, and rewards for physical activity)
• Team member engagement programs (book clubs, diversity councils, and shared governance)
• Once employed, you can benefit from our Team Member referral program for up to $6000 when you refer an external candidate
• Opportunities for growth within the system (RISE Program, CMA Leadership roles, and more)

Responsibilities

The Certified Medical Assistant provides team-based patient care as directed by the Physician. They provide support to nursing, lab, clerical, and Physician staff in order to facilitate positive patient outcomes. Clinical knowledge and skills relate to newborn, pediatric, adolescent, adult, and geriatric populations.

Participation in a Clinical Orientation and Competency Evaluation, and ability to pass a Clinical Skills Assessment and Medication Administration test within ninety (90) days of hire, and within 3 attempts.

• Provides direct patient care as delegated by the MD and according to standard plans of care appropriate to the patient's condition, needs, and/or age.
• Assists in collection of data including biological, psychological, social, and cultural factors.
• Enters data, such as vital signs, and implements the plan of care as directed by the MD/APP.
• During patient office visit, implements protocols/standing orders based on patient complaint or reason for visit.
• Takes verbal orders from the provider and documents them appropriately.
• Performs 12‑lead EKGs, select respiratory care procedures and other assigned patient care for which adequate training has been provided and for which competencies have been demonstrated.
• Instructs patients in collection of samples and tests.
• Under the direction of supervising physicians, may administer oral and parenteral medications (except for IV) including immunizations, controlled substances, therapeutic injections, skin tests and treatments, and other treatment modalities according to specified policies and procedures and medical assisting standards.
• Documents all administrations accurately and in a timely manner.
• Completes prior authorizations for medications as needed and communicates physician prescriptions to pharmacies by phone and fax as needed.
• Huddles with the provider and care team members prior to clinic to complete pre‑visit preparation.
• Initiates and reinforces patient teaching from plan determined by the MD/APP, including the discharge summary/AVS.
• Assists with scheduling patient appointments, tests, admissions and follow‑through with physician orders.
• Obtains all appropriate prior authorization or pre‑certification for patients.
• Utilizes websites or payer hotlines to verify if an authorization is required for any service.
• Carries out referral orders to other specialty offices, performing required documentation and coordination.
• Coordinates tests with schedulers, pre‑certification staff, and patients and their families.
• Oversees appointment bookings, ensuring preferences are given to patients in emergency situations.
• Maintains timely flow of patients.
• Provides accurate, complete, and timely documentation of all medical assistant procedures in the medical record.
• Assists with the preparation of equipment, exam rooms, and laundry.
• Restocks examination areas as necessary.
• Clean rooms weekly.
• Demonstrates through knowledge and practice, principles of infection control and universal precautions, adherence to OSHA standards, JCAHO standards and Hazardous Material guidelines.

Education and Certifications

Education: High School Diploma or equivalent, Required Diploma/Certificate in Medical Assistant Program, Preferred 2 years Healthcare - Certified Medical Assistant (CMA), Preferred Physician Office Experience.

Licensing / Certification / Registry / Listing:

• BLS (CPR) - American Red Cross or AHA Healthcare Provider
• Current and active certification as a medical assistant by one of the following: American Allied Health (AAH), American Association of Medical Assistants (AAMA), American Medical Certification Association (AMCA), American Medical Technologists (AMT), National Center for Competency Testing (NCCT), National Health Career Association (NHA), American Registry of Medical Assistants (RMA), National Healthcare Worker’s Association (NHCWA), National Association for Health Professionals (NAHP), National Registry of Medical Assistants (NRMA).