Certified Medical Assistant (Family Medicine) - 40 hours, days

UMass Memorial Health; Worcester (MA); On-site; USD 40,000 - 65,000; Full time

Job summary

An innovative health system seeks a dedicated Medical Assistant II to provide essential clinical care and support in a dynamic environment. In this role, you'll assist with patient examinations, monitor vital signs, and ensure seamless communication between patients and healthcare providers. This position offers a unique opportunity to contribute to exceptional patient care while working alongside a committed team of professionals. Join a workplace that values respect, diversity, and the vital role every employee plays in the healing process. If you're passionate about making a difference in healthcare, this is the perfect opportunity for you.

Benefits

Signing Bonus

Health Insurance

Paid Time Off

Retirement Plan

Qualifications

• High School Diploma or equivalent required.
• Current BLS certification from the American Heart Association needed.

Responsibilities

• Escorts patients and records vital signs.
• Prepares and administers injections as required.
• Maintains medical records and schedules appointments.

Skills

Patient Care

Vital Signs Monitoring

EKG

Phlebotomy

Communication Skills

Education

High School Diploma

BLS Certification

Medical Assistant Credential

Tools

Electronic Medical Record Systems

Job description

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status: Non-Exempt

Schedule Details: Monday through Friday

Scheduled Hours: 9am - 5:30pm

Shift: 1 - Day Shift, 8 Hours (United States of America)

Hours: 40

Cost Center: 10010 - 4252 Family Medicine Clinic

Union: SHARE (State Healthcare and Research Employees)

This position may have a signing bonus available; a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver—regardless of their title or responsibilities. Exceptional patient care, academic excellence, and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community, and each other. Everyone, in their own unique way, plays an important part every day.

Under the direction of the appropriate licensed clinician, the Medical Assistant II (MA II) provides clinical care and performs clerical duties to support office/clinic functions. Will receive workplace education and training to assist providers and the healthcare team in the care of patients.

$3000 sign-on bonus

Major Responsibilities:

1. Escorts patients to examination rooms, takes and records vital signs such as blood pressures, temperatures, height, weight, etc. Collects and documents patient health status, history, and monitors patient progress following standard procedures.
2. Performs EKGs, phlebotomy, Point of Care (POC) tests according to clinic/office standards.
3. Prepares, documents, and administers non-intravenous injections as directed or required by office/clinic, within scope of practice.
4. Assists in performing routine physical examinations or clinical procedures.
5. Reviews laboratory results and ensures abnormal results are immediately brought to the attention of the physicians and others, as appropriate.
6. Provides clear, timely communication to the appropriate licensed clinician regarding observations and changes reported in patients per office/clinic guidelines. Sets up/prepares rooms based on patient care requirements. Assists in the setup, maintenance, disassembly, and cleaning of patient equipment.
7. Ensures instruments and scopes are cleaned, sterilized, and repackaged per office/clinic protocol.
8. Operates sterilization/cleaning systems as necessary.
9. Assists in moving, lifting, positioning, and transporting patients as directed, following policy standards. Utilizes proper safety techniques and body mechanics in all work-related activities.
10. Follows procedures for arriving patients and scheduling appointments.
11. Assists with patient admissions, transfers, and discharge procedures.
12. Maintains assigned office and/or clinical supplies. Ensures accurate inventory of supplies based on approved levels. Rotates stock as required. Initiates requisitions for re-supply or special items.
13. Maintains logs, organizes patient care charts, and/or maintains medical records. May enter data or retrieve medical information from the electronic medical record.
14. Processes prescriptions and refills as directed per procedure.
15. Performs clerical duties such as typing, filing, scheduling appointments, generating letters and forms, receiving/returning/directing phone calls, and documenting in patient records as required or directed.
16. Collaborates with insurers to verify coverage, eligibility, prior authorizations for procedures, medications, and tests as needed. Follows guidelines established by insurers to ensure pre-authorization, pre-certification, and clinician referrals are obtained prior to patient visits.
17. Collects co-payments from patients for visits and maintains records.

Position Qualifications:

License/Certification/Education:

Required:

• High School Diploma or equivalent.
• Current Basic Life Support (BLS) or Heart Saver (HS) certification from the American Heart Association. If not available upon hire, a BLS/HS must be obtained within 3 months from the date of hire. If certification is not obtained within 3 months, the employee may be terminated or may apply for another position for which they meet the minimum qualifications.
• Medical Assistant credential, approved by the Massachusetts Department of Health (ARMA, NHA, etc.).

Unless certification, licensure, or registration is required, an equivalent combination of education and experience providing proficiency in the responsibilities listed may be substituted.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

We are committed to respect and diversity. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player, and Be Kind. If you share these values, we encourage you to join us and help make respect a standard for everyone, every day.

As an equal opportunity employer, UMass Memorial Health values diversity and encourages applications from individuals of varied backgrounds. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status, or other protected status by law.

If you are unable to submit an application due to assistive technology or disability, please contact us at [e-mail]. We will respond promptly to your request for disability assistance.