Certified Medical Assistant - ENT

Springfield Clinic; Springfield (IL); On-site; USD 38,000 - 48,000; Full time

Job summary

Springfield Clinic is seeking a Certified Medical Assistant to support physicians, nurses, and allied staff in Springfield, IL. Your duties include patient intake, vital signs, documentation, and basic procedures under supervision, while maintaining clinic policy and infection control standards.

You will organize records, answer calls, and help with scheduling and referrals. A high school diploma and completion of an accredited medical assisting program are required, with CMA/RMA/NCMA

Qualifications

• High school diploma or GED required or preferred.
• Graduate of an accredited medical assisting program.
• Must hold or be eligible for CMA/RMA/NCMA credentials and CPR certification.

Responsibilities

• Assist physicians, NPs/PAs, and nursing staff in direct and indirect patient care.
• Organize nursing station and medical records; maintain proper chart order.
• Answer phones, schedule appointments, and manage patient flow.
• Prepare patients for exams and document vital signs and chief complaints.
• Order and stock medical supplies; assist with minor office procedures as directed.
• Ensure HIPAA compliance and follow clinic policies and infection control guidelines.

Skills

Attention to detail

Communication skills

Medical terminology

Patient care

Education

High School diploma or GED

Graduate of an accredited medical assisting program

RMA, CMA or NCMA credentials

CPR certification

Job description

The Certified Medical Assistant is responsible for functioning as an assistant to the physician, optometrist, NP/PA, RN's, and LPN's in the areas of direct and indirect patient care, laboratory procedures, charging and medical records.

Job Relationships

Reports to the Operations Manager

Principal Responsibilities

• Assist in organizing the nursing station and work area to facilitate good work flow.
• Organize all written medical information for physician/nurses review and place in the record in correct order. Proof read appropriate dictation.
• Assist in answering phones for physician, nurse and receptionist.
• Schedule appointments effectively and efficiently according to patient needs.
• Open mail and distribute to appropriate person, file miscellaneous office information, organize all written communication.
• Order all office supplies utilizing cost containment methods.
• Order all medical supplies, stock exam rooms, clean according to Infection Control Policies.
• Follow all Clinic policies including the Nursing Dress Code Policy. Adhere to clinic performance standards.
• Interview patient to determine chief complaint and document information in medical record.
• Take vital signs and document results.
• May perform office procedures such as but not limited to sterile urine cath, suture removal, staple removal or removal of casts under the direction of a N.P, P.A. or physician.
• Order diagnostic tests, exams and procedures according to physician's order.
• Prepare patient for physician exam.
• Give patients instructions for home care, medications, etc. under N.P., P.A. or physician direction.
• Give medications orally and subcutaneously under the direction of the N.P., P.A. or physician.
• Administer allergy injections only under the direct supervision of the physician prescriber of the antigen.
• Perform pre-certifications/referral for insurance companies as necessary.
• Provide patient/family education and reinforce all patient teaching under provider's direction.
• Call in prescriptions to pharmacy, provide patient instructions and document under provider's direction.
• Schedule procedures/surgeries as necessary.
• Comply with the Springfield Clinic incident reporting policy and procedures.
• Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy.
• Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards.
• Perform other job duties as assigned.

Education/Experience

• High School graduate or GED preferred.
• Graduate of an accredited medical assisting program as required by the certifying body.

Licenses/Certificates

• Maintain RMA, CMA or NCMA credentials according to requirements established by the certifying body.
• Provide copy of credentials to Human Resources prior to expiration of certification period.
• Must be a registered or certified Medical Assistant through one of the following: American Med Techs (AMT), American Association of Medical Assistants (AAMA), National Center for Competency Testing (NCCT), National Health Career Association (NHA), American Allied Health (AAH) at time of hire, or National Association for Health Professionals (NAHP).
  • If a different credentialing body is presented it will need reviewed and approved by the Director of Nursing.
• CPR certification per American Heart Association guidelines required within 30 days of hire date.

Working Environment

• Works in office setting during the hours the Clinic is available to patients/families.
• Sitting vs. standing averages to 50-50%.
• Minimal lifting requirements. Occasional lifting required for orthopedics, geriatrics and internal medicine.

PHI/Privacy Level

HIPAA1