Certified Medical Assistant - Endocrine Engagement Center

Duke University Health System; Durham (NC); Hybrid; USD 34,000 - 52,000; Full time

Benefits offered by this job

Commitment bonus $7,500

Relocation assistance $2,000

Job summary

Duke Health is seeking a Certified Medical Assistant for the Endocrine Engagement Center in Durham, NC. The role supports clinicians in patient exams and clinic operations, with a remote-practice component after orientation.

Hours are 8:00 am to 5:00 pm, Monday through Friday, with a hybrid model after orientation. The position offers a $7,500 commitment bonus and $2,000 relocation assistance for qualifying candidates, and requires a CAAHEP/ABHES-accredited MA program and applicable

Qualifications

• Graduation from an accredited Medical Assistant program.
• High school diploma or GED required.
• Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA.
• BLS certification required.
• Level I – no experience required; Level II – 1 year of clinical MA experience.

Responsibilities

• Perform telephone message taking and document encounters, follow protocols and escalation plans.
• Manage telephone calls and in-basket messages within scope.
• Forms management.
• Participate in performance improvement projects.
• Obtain prior authorizations for medications and durable medical equipment as indicated.

Job description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

Duke Health Integrated Practice

Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of the Duke Health mission across the state of North Carolina.

$7,500 Commitment Bonus & $2,000 Relocation Assistance for qualifying candidates!

JOB LOCATION:

Endocrine Engagement Center - 4825 Creekstone Drive, Durham, NC

Job Summary

We are seeking a Medical Assistant, Certified in our Endocrine Engagement Center clinic located in Durham, NC. The Medical Assistant, Certified, performs routine administrative and patient care supportive duties in a Health System remote practice that assist medical and/or nursing staff in the examination and treatment of patients and ensure the clinic/office runs smoothly. The Triage Nurse position is based in Durham, NC at a non-clinical office site.

Job Duties And Responsibilities

• Perform telephone message taking with patients, document encounter, follow protocols and escalation plans established by clinic leadership
• Manage telephone calls and in basket messages within scope.
• Forms management
• Participates in performance improvement projects.
• Obtain prior authorizations for medications and durable medical equipment as indicated.

Job Eligibility Requirements

• Graduation from accredited Medical Assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred.
• High school or GED graduation required.
• Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. Please indicate on resume which certification you have, the certification number, and expiration date.
• BLS required
• Level I -- No experience required.
• Level II -- 1 year of clinical experience as a Medical Assistant, Certified in a clinical setting.

Job Hours

Hours are from 8:00 am to 5:00 pm Monday through Friday. No weekends or Duke designated holidays. Once fully oriented, this work can be done as a hybrid model. This means a rotating schedule of working remotely and from the office.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, and that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.