Certified Medical Assistant , Crisis Center (PRN)

AltaPointe Health; Mobile (AL); On-site; USD 21,000 - 30,000; Full time

Job summary

AltaPointe Health in Mobile, AL is seeking a Certified Medical Assistant to support clinical and administrative duties in a fast-paced setting. The role includes patient intake, vital signs, medication administration, and coordination with prescribers.

Qualified candidates will hold a CMA credential, demonstrate clear communication, and maintain accurate records in the electronic health record system while ensuring safety and regulatory compliance.

Qualifications

• Must have current national certification for a Certified Clinical Medical Assistant.
• Strong verbal and written communication skills.
• Ability to maintain accuracy under deadlines and frequent interruptions.
• Knowledge of medical terminology and pharmacology is preferred.

Responsibilities

• Greets patients professionally and welcomingly.
• Assists with assessments: vitals, height/weight, meds for infoscriber.
• Administers injections and follows Seven Rights of medication administration.
• Communicates with treatment team about patient status.
• Updates patient records in the EHR in a timely manner.

Skills

Verbal communication

Written communication

Clinical skills

Education

Certified Clinical Medical Assistant

Tools

EHR software

Pharmacy systems

Job description

Responsibilities

General Responsibilities:

• Greets all patients in a professional and welcoming manner
• Assists with the completion of the assessment process of patients including but not limited to the following: height/weight, vital signs, and current medications for infoscriber
• Assists with meeting the requirements of the SAMHSA grant and UDS data
• Administers medical and psychiatric screening tools as appropriate (to include UNCOPE, PHQ-2 (9) GPRA service tool and others as needed
• Administers injections, observing the Seven Rights of medication administration
• Communicates effectively with all members of the treatment team regarding the consumer's physical and mental condition
• Reports laboratory results to the physician/CRNP
• Responds to patient phone calls in a timely and appropriate manner
• Calls in prescriptions as directed by authorized prescribers
• Facilitate PA's for prescriptions
• Updates patient medical records as needed
• Assists in arranging hospital admissions and laboratory services
• Schedules appointments to outside providers
• May assist collecting and preparing laboratory specimens
• May assist instructing patients about medication and special diets
• Draws blood as directed
• Provides emergency care as needed (CPR, MindSet,etc), according to AltaPointe Policy & Procedures
• Demonstrates the ability to recognize the elements of a crisis state and knows how to deescalate or resolve the situation
• Effectively demonstrates the application of MA competencies
• Ensures all releases are obtained and scanned into P.O.S. timely and accurately.
• Verifies all insurance eligibility and enters accurate information in EHR as indicated
• Makes copies, faxes documents and performs other related clerical duties as needed.
• Adheres to professional code of ethics

Additional job duties depending on location may be as follows:

• Distributes prescriptions from the doctor/CRNP/PA to the consumer.
• Assists with the patient assistance pharmacy forms as needed, which includes communicating with the consumer regarding proof of income.
• Completes admissions, discharges, and transfers as needed.
• Coordinates appropriate services for consumers in crisis.
• Distributes Daily DSR reports.
• Performs relief for other staff members.
• Assists with and works with all organization personnel involved with any aspect of release of protected health information to ensure full coordination and cooperation under the organization’s policies and procedures and legal requirements

Supervision and Consultation:

• Seeks clinical supervision and consultation needs
• Accepts and employs suggestions for improvement
• Actively works to enhance clinical skills

Clinical Record Keeping:

• Documents in a timely fashion per AltaPointe policy
• Documentation shows that forms, notes, logs, and other applicable written information are completed promptly, accurately and updated when appropriate
• Documents legibly

Physical Requirements of the Job:

Must be able to stand for long periods of time, continuously bend, stoop, kneel, crouch, reach and lift at least 10 pounds. Must have visual acuity in at least one eye and manual dexterity.

• There is frequent standing while getting files, paperwork, and handing out medication.
• Sitting is frequent by nature and up to 5-10 minutes; however, extended sitting could be up to 1.5 to 3 hours for documentation.
• Squatting and/or lunging frequently to stock supplies and retrieve needed material from file cabinets and book shelves.
• Fine manipulation for writing, handling paperwork, and dispensing medications to consumers.
• Pushing and/or pulling force up to 1-5 pounds force, horizontally, to open file cabinets and place binders on book shelves.
• Lifting various ranges from the floor to overhead with weights up to 1-5 pounds frequently.
• Any other duties as assigned by supervisor

Qualifications

Possesses and maintains current national certification for a Certified Clinical Medical Assistant. Must have highly professional verbal and written communication skills, withstand continual deadlines, and concentrate and maintain accuracy in spite of frequent interruptions.

Knowledge in topics, outlined below, to be attained within (6) six months of employment:

• General knowledge of nursing care
• General knowledge of psychiatric disorders
• Knowledge of medical terminology
• Familiarity of pharmacology
• Demonstration of safe medication administration practices including IM injection
• Knowledge of crisis intervention
• Knowledge of utilizing electronic health record
• Knowledge of cultural diversity
• Knowledge of Trauma Informed Care Principles
• Basic clerical skills
• Use of standard office equipment including computers, photocopy and facsimile machines.
• Knowledge of administration of medical and behavioral health screening tools