Certified Medical Assistant, Crisis Center (PM)

AltaPointe Health; Mobile (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

AltaPointe Health is hosting open interviews for Certified Medical Assistants. The event is at EastPointe Hospital in Daphne, AL, and applicants should be prepared to meet with a recruiter to discuss open positions. Candidates should bring updated applications and credentials.

The recruitment team will outline duties, expectations, and the interview process at the site. Responsibilities include patient greetings, assisting with assessments, administering medications and injections, maintaining

Qualifications

• Must possess current national certification as a Certified Clinical Medical Assistant.
• Excellent verbal and written communication skills.
• Knowledge to be attained within 6 months: nursing care, psychiatric disorders, medical terminology, pharmacology, safe medication administration, crisis intervention, EHR usage, cultural diversity, trauma-informed care, clerical skills.

Responsibilities

• Greets patients professionally.
• Assists with assessment processes (vital signs, etc.).
• Administers injections and medications following the Seven Rights.
• Updates patient medical records in the EHR.
• Coordinates admissions and lab services.
• Schedules appointments and assists with patient instruction.

Skills

Verbal communication

Written communication

Medical terminology

Crisis intervention

EHR knowledge

Cultural diversity awareness

Trauma-informed care

Education

Certified Clinical Medical Assistant

Job description

Overview

AltaPointe Health is hosting Open Interviews on Thursday, August 27th from 10:00AM-2:00PM. This event will take place at EastPointe Hospital (7400 Roper Ln; Daphne, AL 36526). Please make sure your application is updated prior to this event. When you arrive you will be able to interview with a Recruiter who can talk about all our open positions. - AltaPointe Recruitment Team

Responsibilities

General Responsibilities:

• Greets all patients in a professional and welcoming manner
• Assists with the completion of the assessment process of patients including but not limited to the following: height/weight, vital signs, and current medications for infoscriber
• Assists with meeting the requirements of the SAMHSA grant and UDS data
• Administers medical and psychiatric screening tools as appropriate (to include UNCOPE, PHQ-2 (9) GPRA service tool and others as needed
• Administers injections, observing the Seven Rights of medication administration
• Communicates effectively with all members of the treatment team regarding the consumer’s physical and mental condition
• Reports laboratory results to the physician/CRNP
• Responds to patient phone calls in a timely and appropriate manner
• Calls in prescriptions as directed by authorized prescribers
• Facilitate PA’s for prescriptions
• Updates patient medical records as needed
• Assists in arranging hospital admissions and laboratory services
• Schedules appointments to outside providers
• May assist collecting and preparing laboratory specimens
• May assist instructing patients about medication and special diets
• Draws blood as directed
• Provides emergency care as needed (CPR, MindSet,etc.), according to AltaPointe Policy & Procedures
• Demonstrates the ability to recognize the elements of a crisis state and knows how to deescalate or resolve the situation
• Effectively demonstrates the application of MA competencies
• Ensures all releases are obtained and scanned into P.O.S. timely and accurately.
• Verifies all insurance eligibility and enters accurate information in EHR as indicated
• Makes copies, faxes documents and performs other related clerical duties as needed.
• Adheres to professional code of ethics

Additional job duties depending on location may be as follows:

• Distributes prescriptions from the doctor/CRNP/PA to the consumer.
• Assists with the patient assistance pharmacy forms as needed, which includes communicating with the consumer regarding proof of income.
• Completes admissions, discharges, and transfers as needed.
• Coordinates appropriate services for consumers in crisis.
• Distributes Daily DSR reports.
• Performs relief for other staff members.
• Assists with and works with all organization personnel involved with any aspect of release of protected health information to ensure full coordination and cooperation under the organization’s policies and procedures and legal requirements

Supervision and Consultation:

• Seeks clinical supervision and consultation needs
• Accepts and employs suggestions for improvement
• Actively works to enhance clinical skills

Clinical Record Keeping:

• Documents in a timely fashion per AltaPointe policy
• Documentation shows that forms, notes, logs, and other applicable written information are completed promptly, accurately and updated when appropriate
• Documents legibly

Physical Requirements of the Job:

Must be able to stand for long periods of time, continuously bend, stoop, kneel, crouch, reach and lift at least 10 pounds. Must have visual acuity in at least one eye and manual dexterity.

• There is frequent standing while getting files, paperwork, and handing out medication.
• Sitting is frequent by nature and up to 5-10 minutes; however, extended sitting could be up to 1.5 to 3 hours for documentation.
• Squatting and/or lunging frequently to stock supplies and retrieve needed material from file cabinets and book shelves.
• Fine manipulation for writing, handling paperwork, and dispensing medications to consumers.
• Pushing and/or pulling force up to 1-5 pounds force, horizontally, to open file cabinets and place binders on book shelves.
• Lifting various ranges from the floor to overhead with weights up to 1-5 pounds frequently.
• Any other duties as assigned by supervisor

Qualifications

Possesses and maintains current national certification for a Certified Clinical Medical Assistant. Must have highly professional verbal and written communication skills, withstand continual deadlines, and concentrate and maintain accuracy in spite of frequent interruptions.

Knowledge in topics, outlined below, to be attained within (6) six months of employment:

• General knowledge of nursing care
• General knowledge of psychiatric disorders
• Knowledge of medical terminology
• Familiarity of pharmacology
• Demonstration of safe medication administration practices including IM injection
• Knowledge of crisis intervention
• Knowledge of utilizing electronic health record
• Knowledge of cultural diversity
• Knowledge of Trauma Informed Care Principles
• Basic clerical skills
• Use of standard office equipment including computers, photocopy and facsimile machines.
• Knowledge of administration of medical and behavioral health screening tools